May 2024 CREAEdge Newsletter

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EMPLOYEE SPOTLIGHT: AMY FRIST Amy Frist, SVP, Asset Management - Development is approaching 10 years at CREA with 20 years’ LIHTC experience under her belt. Learn more about Amy and her impact leading within CREA’s Asset Management team.

deals, you also get hit with very time sensitive requests (internally and externally) at various times. This means you not only have to successfully keep your balls in the air, but also frequently manage unexpected requests to make sure they’re addressed in a timely manner. If you could share one thing that others might be surprised to hear about asset management work, what would it be? It can be extremely stressful. I am not sure people who have never worked in AM before really appreciate all the directions we are pulled in and all the parties (internal/external) that we must appease - with everyone wanting what they want immediately. I know you’re a very dedicated CREA employee who works extremely hard, but you also make time for fun in your life outside of work! What types of things can we find you doing on the weekend? I try to fill my weekends with as much outside activities as possible. I love being outdoors, whether it is working in the yard (I have recently been growing a green thumb), soaking in sun on my hammock while watching the dogs play, going to Colts games, or taking random road trips to various festivals/events. What is one of your most memorable moments at CREA? One of the top moments that will forever come to mind from my time with CREA is when I was on a site visit trip in New York visiting several different properties and my GPS signal went out and I was stranded with no idea how to get anywhere. I was so thankful for my team back home for saving me by searching my cross streets to find my location and guide me to the highway with handwritten directions to my next property. While it was extremely stressful and caused me to be behind schedule, the biggest takeaway for me was knowing that my team was there for me. I was so thankful for that! Teamwork makes the dream work! And for the record, that was my last site visit trip (haha).

You’ve spent your career at CREA working in asset management. Tell us a little about how you started out in the department and what you do now? I started in the department as an Asset Manager when we were structured as “cradle to grave”. The department restructured to go to a Development/ Stabilized team while I was an Asset Manager, and I knew immediately that I wanted to be a part of the Development AM team, as this was the part of the role I found to be the most challenging and could offer me growth in my learning journey. Over the years, as I continued to learn CREA’s processes and expectations of the role, I worked my way up to being an SVP and am now managing the development team with a heavy focus on growing our processes, trainings, onboarding, and personal growth for each member of the team. You were promoted to Senior Vice President almost a year ago - congratulations! Now managing the asset management development team, what are some of the challenges your team faces? This role is a challenge in general with time sensitivity, managing relationships, always working through complex issues, and keeping all parties happy. But I would say one of the biggest challenges in the development asset management group is time, or lack thereof, and learning the different nuances of each deal and developer while keeping all parties on the same page with expectations. The best way that I can think to describe what this role feels like is if you had 20- 40 (depending on your time in the group) deals/balls in the air. They are all at various stages and you have to keep juggling them to keep them from hitting the ground - staying aware of where they currently stand and what their needs are. While juggling those balls/

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