Metrics Monthly | March 2020 | UK Edition

Welcome

Welcome to our March issue of Metrics Monthly! In such a turbulent time, it wouldn’t seem right to start this welcome note without a few words about what we as a company are doing in the wake of COVID-19. The LendingMetrics team are currently working remotely during the outbreak. Our plans for business continuity were well prepared and audited, and we asked everyone to commence remote working on Tuesday 17 th March. So far everything has worked very well and everyone is operating happily on our secure network delivering to all our cus- tomers as usual. We’re maintaining this positive attitude on page 04, where we reflect on the Chancellor of the Excheq- uer’s recent announcement regarding how the government intends to support businesses and employees. The health and wellbeing of our col- leagues and customers is paramount during these difficult and unprecedent- ed times, and this is why we took the early decision to implement our remote

working plan to help lower the risk of contagion, whilst at the same time being able to continue to deliver our high standards to our customers. These high standards are echoed across our selection of pieces and arti- cles included in this issue of Metrics Monthly. On page 06 we reveal the Nesta Affordable Credit Challenge, which saw community lenders and fintechs partner up to widen access to respon- sible, affordable credit. Our headline piece ‘gambling at risk of payday trap’ sees Managing Director David Wylie analyse the uncomfortable parallels between gambling operators and payday lenders, and warns that if operators do not start conducting thor- ough consumer checks, they could end up going down the same perilous path. If you haven’t subscribed to Metrics Monthly yet, make sure you head to our website to sign up and receive monthly editions straight to your inbox.

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