VA St. Louis Health Care System
Recognized as a Provider of Choice • Increase the number of Veteran Enrollees and Users. • Connect Veterans to the Soonest and Best Care. • Serve Veterans with Military Environmental Exposures. • Create an aesthetic environment that is welcoming, clean, and inviting. • Engage with our Veterans to create a welcoming experience at our care locations. • Support Veteran’s whole health, their caregivers, and survivors. • Accelerate VASTLHCS’ journey to a High Reliability Organization. • Provide exceptional, high-quality healthcare to all Veterans, achieving positive outcomes across all patient populations. Recruit and Retain A World Class Healthcare Team • Hire Faster by creating a competitive hiring and on-boarding timeline, through efficient processes, active communication, creative recruitment strategies, and real time monitoring of productivity. • Develop a comprehensive marketing plan to attract high quality candidates to the VA St Louis Healthcare System. • Develop a comprehensive System wide employee reward and recognition program. • Utilize data to understand drivers for satisfaction, engagement, and burnout (Exit Surveys, Stay Interviews, All Employee Survey). • Develop a workforce plan that incorporates critical organizational needs, gaps, and opportunities. • Invite opportunities for staff to have a voice, through idea sharing, input into decision-making, transparency, and shared governance. • Develop career pathways through deployment of continuous training, mentorship, and deployment of individual development plans. • Enhance employee wellbeing by promoting a healthy work environment that improves satisfaction and work-life balance. • Create an environment that promotes comfort, productivity, and safety.
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