Hadi Osta Director of Front Office
LIFE LESSON: Compete to Win
Fun Facts
Shangri-La Length of Service: 12 Years
Big Fan of Motor Sports
Hospitality Length of Service: 19 years
Areas of Expertise: •
Rooms Management Guest Performance
Like to contributeand volunteer
• • • •
P&L Analytics
Revenue& Upselling Team & Individual Developing
CAREERHIGHLIGHTS
Key Points summarized:
• Having a Master's degree dual with 12 extensive work experience in Hotel Management offered me a theoret ical understanding by providing a depth idea of pract ical approaches in aiding managerial decision making. • Leading self and others by gett ing to know my team members through giving and receiving feedback and unlash their potent ial by ensuring cont inues training, which makes me excited to be enrolled in this program for the goods of our colleagues.
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