King's College London - Head of Cleaning

Vision 2029

Support Vision 2029 through delivery of the Estates and Facilities Philosophy through the provision of: - A sustainable service that has the lowest environmental impact possible - Continually reviewing all aspects of service delivery to ensure that all decision making is made with the customers (both student, staff and visitors) at the heart of that decision.

Financial Management

Manage and deliver the service budgets (~£10million) including but not limited to personnel, third party delivered services, and demand-based requirements.

Responsible for effective contractor, supplier and vendor management to deliver performance in accordance with agreed operating models and budgets.

Responsible for competitive tendering, working in collaboration with the FM Contracts & Performance team and the Estates Procurement Office.

Deliver value for money and sustainable cost savings - in line with financial forecasts, pre-agreed savings and efficiency targets - through continuous improvement and innovative delivery programmes.

Monitor and regularly report financial performance for the service to the Assistant Director of Facilities (Cleaning and Security Services)

Ensure all cross charging and interdepartmental billing is managed in an efficient and timely manner.

Performance Management

Development of service delivery metrics to consistently deliver agreed performance standards across all functional areas in the Cleaning team.

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