King's College London - Head of Cleaning

PERSON SPECIFICATION

Eligibility to work in the United Kingdom

This post does not qualify for a Certificate of Sponsorship under Home Office regulations therefore the university will not be able to offer sponsorship for this role.

Criteria Essential Desirable How identified & assessed *For ‘How identified and assessed’ use: AP - application, AS - assessment, I - interview, P - presentation, R - references Education / qualification and training Senior management qualification or similar X AP Member of an appropriate professional body eg BICSc X AP IOSH qualification X AP NEBOSH/ qualification X AP BICSc Assessor X AP Knowledge / skills Customer focussed approach to service delivery X AP/I Excellent management and leadership skills X AP/I Ability to build and motivate internal a team ensuring alignment with delivery goals X AP/I An ability to build trust and consensus within teams and with stakeholders in the face of differing objectives X AP/I In depth knowledge of the cleaning industry X AP/I

Strong and effective communicator with experience to building strong and effective networks to influence and operate at all levels through the organisation from Executive to front line service areas. Experience Senior cleaning management experience including organisational planning and lead delivery of cleaning function and teams across a multi-site estate Risk management experience, ideally with an FM background, including maintenance of risk registers Experience of delivering significant service improvement and driving up customer satisfaction 3rd party vendor contract management experience including preparation of technical specifications for public tender projects Proven experience of providing expert technical advice to a range of stakeholders

X

AP/I

X

AP/I

X

AP

X

AP/I

X

AP

X

AP/I

Previous budget management experience >£5m

X X X

AP

Experience of delivering cultural change and bringing a team with you Experience of dealing with out of hours emergency situations

AP/I AP/I

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