M E M B E R S H I P
The Chamber’s membership opportunities allow businesses to network, have a voice in issues important to them and engage in work to make Greater Oklahoma City a stronger community. BUI LDING RELAT IONSHI PS WI TH MEMBERS Following implementation of a new system of membership investment levels and enhanced member benefits, 2019 marked the retirement of the Total Resource Development Campaign. Thanks to the strong foundation laid by dedicated TRDC volunteers, the Chamber transitioned to a new way for Chamber members to access sponsorships, advertising and other partnership opportunities with the Chamber, giving each member business a relationship manager that works directly with them to identify the best ways to deepen their engagement with the Chamber. The Chamber also continued its programming designed to connect its members to the community’s thought leaders. Twelve Board of Advisor small group meetings were held, where participants heard from Dr. Sean McDaniel of OKC Public Schools on the Pathway to Greatness realignment program, Col. Paul Filcek and other members of Tinker
Air Force Base’s leadership team, and Chamber marketing staff on the relaunch and revamp of the ABetterLifeOKC.com online talent recruitment platform. President’s Roundtable meetings for Emerging Leader-level members were popular, with topics including new development, retail recruitment and MAPS 4. Conversations with Congressman Tom Cole and with Heartland Payment System’s leadership team were also held for Partner-level investors and other major Chamber contributors. An Executive Member Orientation session was held in May, detailing the Chamber’s criminal justice reform efforts and development in OKC, and in August, the first ever Ambassador Leadership Retreat was held. In all, relationship managers made more than 1,000 in-person meetings with members and membership prospects in 2019, and secured a renewal rate of 94%. Volunteer engagement was a major focus following the retirement of the TRDC program, and numerous one-on-one meetings were held with former TRDC volunteers to find other opportunities to plug them into the Chamber’s work, including participating in the Board of Advisors or Ambassadors programs, signing up to be a community connector at “Find Your OKC” events for newly recruited staff of member companies, and volunteering at sports events being managed by the CVB. In 2019, Chamber staff, Ambassadors and volunteers hosted 81 Grand Openings for members, and made 277 in-person membership plaque deliveries.
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2 0 1 9 A N N U A L R E P O R T / G R E A T E R O K L A H O M A C I T Y C H A M B E R
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