Annual Report (2014-15)

Who we serve

in 2014‑2015 lives were touched 100,000 >

37,023 calls to Fraser Health Crisis Line

10,012 visits to Family Resource Programs

6,860 child care and subsidy referrals

16,680 resource room visits at Whalley Employment Ctr

5,168 information / orientation sessions provided by Immigrant Settlement Program

1,097 individuals Stopping the Violence

763 individuals Mental Health / Housing

1,946 childcare providers CCRR Toy Library

3669 individuals Immigrant Settlement

565 children/families Counselling Services

217 volunteers Crisis Line Training

673 vulnerable pregnant women Healthiest Babies Possible

16,680 drop-ins 1350 case-managed Employment Services

865 people sheltered 1102 outreach contacts Hyland Shelters / Outreach

Top 9 Languages accessing mainstream programs

7%

5%

8%

PUNJABI

CHINESE (Cantonese and Mandarin combined)

HINDI

62%

2%

2%

1.1%

1.2%

1.2%

KOREAN

ARABIC

TAGALOG

SPANISH

SOMALI

ENGLISH

www.options.bc.ca

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