Terminations (CONT’D FROM PAGE 24)
Board Converting NEWS INTERNET DIRECTORY
things, they can just pick them up and leave.” If the employee does not have a private office, it’s wise to schedule the meeting in a conference room or other pri- vate setting. “To minimize observation by colleagues, offer to make arrangements for the individual to come into the workplace one evening or on a weekend to remove their personal belongings,” said Tosh. The termination meeting is no place to engage in small talk, negotiate a resolution to the employment crisis, or ar- gue about the person’s work history. “One of the biggest mistakes companies make in an exit interview is getting into a debate with the employee about their past perfor- mance,” said Seegers. “The approach should be that the termination decision has been made and now that deci- sion is simply being communicated.”
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The manager should not be overly apologetic or give too many unnecessary details that can complicate and prolong the process. “A supervisor who has gotten angry about some past deed should avoid the temptation to make personal comments or try to ‘get even,’ so to speak,” said Tosh. Bonus tip: If the employee must return to their work area at the conclusion of the termination meeting, a man- agement representative should accompany them to dis- courage conversations with colleagues. Plan The Future Despite the desirability of keeping the departure meet- ing brief, a rushed job can create unnecessary distress. A common error is not addressing and communicating sep- aration logistics. “The terminated employee should leave the meeting with a clear understanding of what to expect next,” said Reitz. To clear a path forward, the manager should prepare answers in advance for commonly encountered questions such as these: Do I work the rest of the day? When can I get my personal belongings? Do other employees know about my termination? What should I say to my customers? What should I do about appointments I’ve scheduled for the rest of the week? What about my email? Ideally, the manager will present the final paycheck at
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March 24, 2025
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