Hospitality Review Feb 2018 - Digital

Audit compliance checks, gaps are identified for training and support as a structured process for industry members who need it. With a major ingredient for Apprentice and Trainee success being better skilled and competent leadership of venues within the industry this is a critical area of focus. o ER in THA must provide identified venues genuine professional support in terms of structure reviews. This will ensure the “high-end” support required, including systems and processes are at industry best practice level. This process as part of a GCE sign-off is a good fit.

The social issues we will be looking at including are important for venue staff: o

Issues like how to deal with workplace issues and affected patrons from:

Drug usage Mental health issues Bullying Racism and Others

Training:

o We will continue to roll out our “at the venue”, “free to the venue”, “done when the venue wants it” non accredited training packages. o We are now getting better traction with this and that will grow – there is fantastic feedback. The THA has a view that the focus on these issues is heavily linked to building stronger workplace environments that will build capacity in the industry to better manage employment.

If you want to know more – email Stephen@tha.asn.au or Peter@tha.asn.au and we’ll include you in the program.

April 2018 www.tha.asn.au

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