PERSON SPECIFICATIONS
Training & Education Essential • Degree level or equivalent in relevant subject Desirable • ISEB Business Analyst Diploma or equivalent • Educational systems, eg. UNIT-e Experience
Behavioural Skills
Essential • Good interpersonal skills and ability to be diplomatic when required
• Commitment to see tasks to completion • Positive (“can do”) and helpful attitude • Team player; happy to work unsupervised • Organised • Methodical; attention to detail • Analytical • Patient and sympathetic to the pressures that face users • Works well under pressure - stays calm • Logical and adaptive • Reliable and trustworthy
Education
Experience
Special Skills & Knowledge
Essential At least 3 years recent experience of: • Analysing and developing business systems’ requirements and needs • Production of clear and detailed business process models and requirement specifications • Functional Design Specification • User Acceptance Scripts and Testing Desirable • Worked in an educational establishment • Worked in a professional services environment, particularly legal • Working closely with end users to develop their use of complex, off-the-shelf software packages • Design and delivery of training programmes and written material • Project Management understanding or experience.
Behavioural Skills
Special Circumstances
Special Circumstances
Essential • Remote working with occasional trips to London/Guildford (eg 1 per month)
Skills & Knowledge
Essential • Ability to build relationships while working at a remote location • Strong oral and written communication skills, including presentations, specification and business case writing • Excellent customer service skills • Ability to simplify complexity into clear and detailed illustrations • Proficient Microsoft applications user including MS Visio • Knowledge of database architecture and design • Business Process Mapping
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