PICKING UP YOUR TROOP’S INITIAL ORDER Your SU PPM will alert you to your troop’s pick-up time and location. Each troop is responsible for moving the cases from the SU pick up site to the troop’s secure location. ☙ Plan to pick up your full order. Your SU PPM is not responsible for your cookies. Many do not allow partial order pick- up, and your cookies cannot be stored at the pick-up location. Recruit help if needed. The chart below gives an approximate number of cases that can be fit into an empty vehicle – in other words, no kids, no pets, no lawn chairs, etc. ☙ Arrive early; if you are assigned a time and you are late, you may have to wait. ☙ Count and double count your order.
DAMAGES AT INITIAL ORDER DELIVERY Bring any damages or shortages noticed on initial delivery to the attention of the SU PPM. If it can be fixed at that time your SU PPM will fix it. If it cannot, order a replacement case (even if you just need one or two packages) on a planned order and bring it to your cupboard to exchange. DAMAGES AFTER DELIVERY If you open a case after cookies are removed from the initial delivery site and there’s a problem, place a planned order and bring it to your cupboard to exchange. Questions about damages? Email cookies@gsksmo.org. DISTRIBUTING COOKIES TO FAMILIES Create a plan to distribute cookies to your troop families and communicate the pick-up plan to them ahead of time. Receipts must be filled out every time you give a family* cookies or accept payments from a family. THIS IS A REQUIREMENT. Only give cookies or accept payments from a family member 18+ years of age. Girls under 18 cannot sign receipts. Reminders: ☙ Have helpers! ☙ Cookies should be kept in an odor-free, controlled temperature (40-70 degrees, F) location.
Once you sign the receipt you are responsible for what you receive.
Approximate Number of Cases, by Vehicle Type:
VEHICLE *with driver only
NUMBER OF CASES
Compact Car
23
Hatchback/Small Wagon 25-30 Mid-Size Sedan (six passenger) 35 Minivan/SUV (eight passenger) 60 Full-Size Wagon 75 Van (seats left in) 150 Van (seats removed) 200
DAMAGES Damages and shortages may happen. Don’t worry--GSKSMO will help! Damages include a case missing packages, packages that are unsealed, crushed, or missing product inside.
☙ Do not expose cookies to dirt, fuel, exhaust, pets, or cigarette/tobacco smoke.
15
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