6. Verify the booth is correct. If it isn’t, click the back arrow to change the booth. 7. Enter the number of packages sold, by variety, at the booth. 8. Click the Save and Distribute button. 9. Click Select Troop Girls (next to Save & Distribute) and select girls that you wish to include in the distribution (click on the box to the right of their names.) 10. Girls selected appear on the grid and the divider will distribute as evenly as possible. Any remaining packages will need to be manually distributed. To do this in Smart Divider, edit the boxes. 11. Once complete, click save. You’ll receive a confirmation package, and all packages will show as distributed. CREDITING GIRLS FOR BOOTH SALES, MANUALLY: This is exactly like crediting them for their individual sales except that you enter the packages under a different column. 1. Log in to Smart Cookies. 2. Hover over the Orders tab and click Transfer Order. 3. The system defaults to Troop to Girl under type of transfer. You use these same instructions for transfers between troops, girls or if the need arises to take cookies back from a girl (not advised). 4. Under Girl, click on the girl’s name, the field will turn blue. 5. Click apply. 6. Enter the quantities, by variety, you wish to transfer under BOOTH PACKAGES (see image below.)
REFUNDING ORDERS If a customer doesn’t show up to pick up their order, you can contact them to arrange another pick-up time or you can simply refund the order. To Refund the Order: 1. Log into Digital Cookie. 2. Go to the Order Tab. 3. Enter one qualifier. 4. Click search. 5. Click on the green order number to bring up the order. 6. Click Refund. 7. Choose the appropriate options. 8. Click Yes. This will begin the process to refund the customer which can take a few weeks. DISTRIBUTING COOKIES
TO GIRLS SOLD AT A COOKIE BOOTH
You can manually distribute packages sold at a booth or, if your booth was in Smart Cookies prior to the booth, you can use the Smart Cookie Divider. Using the Smart Cookie Divider: 1. Log into Smart Cookies. 2. Hover over Booth and choose My Reservations. 3. Click the booth sale you are distributing cookies for. Do this by scrolling. ‘Click Booths Left to Distribute’ to filter the booths that do not have cookies distributed. 4. At the far right of the row, click on the three dots on the far right; a tab will extend. 5. Click on Smart Booth Divider.
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