YOUR ROLE AS THE TROOP COOKIE MANAGER (TCM)
The TCM supervises the Cookie Program for your troop. You’re in charge of ☙ The Get Ready for Cookies checklist. ☙ Communicating with the Troop Leadership, Families, and Girls about the program. ☙ Hosting a Family Cookie Meeting. ☙ Helping girls to set a goal. ☙ Managing the cookie inventory. ☙ Filling out receipts for each cookie pick up and anytime cash is turned in. ☙ Reading all Cookiegrams. Each Cookiegram is unique—we never send the same one twice! ☙ Attending a turn-in meeting, if needed, with your Service Unit Product Program Manager (SU PPM). ☙ Distribute Cookie Program recognitions prior to Memorial Day, 2025. TROOP LEADER SUPPORT Sharing duties for troop leadership is the best way to equally distribute the duties involved in running a successful troop and helping to lighten the load. Ideally, the Troop Leader and TCM are not the same person. We know this isn’t always possible but if this is the case for your troop, the Troop Cookie Manager should be in consistent communication with the Troop Leader during the Cookie Program. Troop Leaders should actively participate in decisions for the Cookie Program to help set expectations, support communication, set timelines and goals for your troop in addition to supporting safety practices. The Troop Leader should work with you to make sure that booths are being staffed appropriately, that monies are being collected, and deposited, regularly, and that inventory is satisfactory. Troop Leaders and TCMs should be on the same page regarding troop policies about Cookie Booth distribution, money collection, and guidelines presented to families. SERVICE UNIT SUPPORT Your Service Unit Product Program Manager (SU PPM) is a volunteer, just like you! They have volunteered their time to support all troops in your Service Unit. The SU PPM is your first contact when it comes to questions regarding the Cookie Program. With troops over 47 counties divided into Service Units, each Service Unit (or SU) may have differences in how the Cookie Program is managed. This includes dates, cookie booths, and deadlines. Also remember that this person is a volunteer; being a SU PPM is not a paid position. Please give your SU PPM time to respond to your email/text/call.
The SU PPM will be your contact for your initial order pick up, picking up recognitions for the girls, and for closing out the Cookie Program.
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