10/17/22
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One of the main challenges of communication, people not meeting others where their understanding of the situation is at.
We are individuals and have different levels of education, experience, communication styles and retention of information.
NEVER ASSUME ANYTHING
If someone is quiet, nonparticipating in discussions, never assume they know nothing of the issue and/or nothing at all.
Making assumptions can come across as disrespectful or arrogant.
Strike the right balance, tone and pitch your communications.
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