10192122 Leadership Training Book

10/17/22

COMMON APPROACHES TO CONFLICT RESOLUTION • Collaborating (our way):The collaborative approach is also known as the win-win approach. It is mostly used in high-stakes conflicts when getting a resolution is too important for the issues not to be carefully examined. It requires a great deal of skill to use the collaborative approach successfully.

This Photo by Unknown Author is licensed under CC BY-SA

35

Forming

PUTTING IT TOGETHER: GROUPS, TEAMS, AND TEAMWORK

Storming

Norming

Performing

Adjourning

36

18

Made with FlippingBook - Online catalogs