Nomination Booklet 2021 - Digital Version

GENERAL CATEGORIES Best Specialty or Themed Bar * 100% Anonymous site inspection. Recognising venues within Tasmania that offer a unique or themed bar experience i.e. cocktail bar, spirits bar, Irish bar, Craft bar Judging Criteria General • Offering unique characteristics and/or theme • Integration of theme throughout eg. music, decor etc. • Ambience, lighting and music • Hygiene and cleanliness of venue • Range of promotional products Bar Services • Beverage offerings provide focus on unique characteristics and/or theme • Value for money • Quality and presentation • Cleanliness of glassware Staff • Friendly and courteous • Support of RSA practices • Appropriate, efficient and well-presented staff • Staff product knowledge

Clubs Eligible

Best Bar Presentation and Service * 100% Anonymous site inspection.

This category recognises a bar or hotel that offers a memorable experience for patrons with an emphasis on excellence in customer service. The judged area will be specific to the bar area. Judging Criteria General • Ambience, lighting and music • Hygiene and cleanliness of venue • Range of promotional products • Bar presentation to be of the highest standard • Efficiency of bar operators • Popularity of the establishment Food and Beverage • Variety of beverages available • Variety of bar food available • Cleanliness of glassware Staff • Professional and outstanding customer service • Well presented and efficient staff • Support of RSA Practices • Staff product knowledge and knowledge of local area This category recognises venues who provide entertainment in the way of live bands and performances focusing on support for local talent. To assist judges, venues must provide a program of events or gig guide to allow for judges to schedule their visits. Judging Criteria General • Decor, design and ambience relative to the space • Quality, appearance and comfort of venue • Cleanliness and hygiene practices observed in all areas • Quality sound and lighting systems in place relative to space • Effective marketing of venue and upcoming events and activities • Website - ease of search and finding information • Social media presence Live Entertainment • Overall quality/suitability of performance • Quality of stage, dance floor, sound and lighting facilities • Evidence of live entertainment on a regular basis • Evidence of support for local musicians and acts Food and Beverage • Reasonable variety of alcoholic and non- alcoholic beverages available • Snack food offered • Relative pricing, variety and quality Staff • Friendly and courteous • Support of RSA practices • Security and crowd control measures in place • Staff knowledge of entertainment offered Best Live Music or Entertainment Venue * 50% Website visit - 50% Anonymous site inspection.

Best Retail Liquor Outlet * 100% Anonymous site inspection.

This category recognises an outlet offering a customer focused, well-stocked and well-designed retail liquor space. Nominees must have a drive-in or walk-through bottle shop or a combination of both. Judging Criteria • Design, layout and lighting, ambience • Evidence of effective venue marketing • Efficiency and appeal of stock presentation • Effective special promotions • Cleanliness and hygiene of premises • Pricing relative to target market • Telephone technique Store Presentation • Entrance clearly and easily accessible • Displays (Inc. windows) merchandise appealing • Signs and price points professionally written • Tasting facilities Beverage • Local, national and international variety of beers • Local, national and international variety of wines • Local, national and international variety of spirits Staff • Presentation of staff • Knowledge of products • Acknowledgement of customer and customer’s needs • Pleasant and courteous during sales

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