Hampshire Fire and Rescue Service Head of Property & Facilities Candidate Information Pack
We make life safer
Introduction
We make life safer
Hampshire Fire and Rescue Authority was formed in April 1997 with proportional representation from the unitary authorities; Southampton City Council, Portsmouth City Council and Hampshire County Council, having joint political and financial responsibility for providing a fire and rescue service for the county of Hampshire. Hampshire Fire and Rescue Service (HFRS) is embarking on an exciting period of working with other public-sector organisations to share properties, embed the principles of our estate strategy and provide first class facilities management and organisational support across the county. The Home Secretary has approved for the Hampshire Fire Authority and Isle of Wight Fire Authority to combine from April 2021. At this time the responsibility for the ten Isle of Wight Fire Stations will fall under the remit of the Head of Property & Facilities. Having established a Strategic Property & Estates Plan which sets out the forward direction of the organisation’s property estate and how this will be managed and maintained. The post holder, working with partners, will implement and lead this strategy, shaping the Service for the future. The role of the Head of Property & Facilities is key to unlocking potential within the physical estate by developing new and existing relationships with partners, improving our commercial strategies, revolutionising the way we use our estate and ensuring that the estate and facilities meet the needs of a modern fire and rescue service and our partners.
A safer Hampshire
“Our aim is to be the best Fire and Rescue Service in the country”
The Service has a proud history of delivering a very high standard of service to the community we serve. Over the last decade we have successfully driven down the number of fires to half the level of 10 years ago. We live in an ever changing world and just as the risk changes so do the means at our disposal to maintain this proud record. As a modern fire and rescue service we strive to make ourselves even more relevant to the lives of people in Hampshire as we move towards 2020 and beyond. Our aim is to be the best fire and rescue service in the country; through our vision to work smarter, be more efficient, and to make life safer for everyone in Hampshire. Welcome to the next chapter in our continuing story - a forward-thinking, nationally recognised organisation working tirelessly to provide an exceptional service to our communities. Chief Fire Officer Neil Odin and Chairman Chris Carter This is about more than just fire. We continue to support our ambulance colleagues through our medical co-responding work. We are also passionate about collaborating and working ever more closely with our partners to further enhance the safety of the county.
The Property Portfolio
The Estate Hampshire is a diverse county, with many rural areas coupled with significant urban regions, notably the cities of Portsmouth and Southampton in the South of the county. Hampshire Fire & Rescue Authority owns a significant property estate, held primarily for the delivery of frontline services. The portfolio consists of 51 fire stations, a training centre, vehicle workshop and a joint Fire and Police headquarters building. The following statistics offer an indication of the property portfolio: • Overall land ownership of 16.3 hectares. • Comprising a total of 52 separate properties. • Total building floor area of 42,776 square metres. Value, Cost and Income As at the date of publication, the HFRS Estate has an asset value in excess of £100million. The premises costs we incur for owning and occupying property account for approximately 8% of the Service’s annual budget.
The plan sets out what that means for our estate and property assets and how we are adapting to meet the needs of our staff, partners and the communities we serve. Collaboration is a key component for our continued high level of service. Over the last 10 years the risks and demand for our services has changed. It is therefore vitally important that we adapt to meet these demands and become more effcient and collaborative as we move to 2020 and beyond. Creating this clarity for the future of our estate and property assets will ensure our facilities are effectively maintained and used in the most collaborative way, whilst ensuring staff are able to work in the most professional environment. We will improve the return on our physical assets and investment will allow us to maintain our facilities and embrace new initiatives. We will engage our staff and end users to fully understand the requirements of our estate and ensure it is ft for purpose now and for the future. This will also secure our commitment to our environmental responsibility and reducing our carbon footprint. Focusing on our estate and property assets will help us achieve our commitment to making life safer and will ensure we continue to be one of the best fre and rescue services in the country. The Strategic Property and Estates Plan for the period 2016-2020 establishes the principles and approach for the management of property assets which supports the aims of our Service Plan. In particular, the Plan supports the Service Plan aim of improving the return on our physical assets and using medium-term fnancial planning to ensure we effectively prioritise our resources. Achieving this aim will involve effcient use of our land and buildings, reducing costs, maximising income generation potential and embedding effective property management practice. The Head of Property & Facilities will implement the defned 2016-2020 and further develop and lead the strategy, alongside senior colleagues, for 2020 and beyond. Strategic Property & Estate Plan 2016 - 2020
Job Description
Department: Property & Facilities Job/Role/Post Title: Head of Property & Facilities Location: Service Headquarters, Eastleigh Grade/Role: P Responsible To: Chief of Staff Responsible For: Property management team Facilities and support teams Description of Duties and Responsibilities Section 1: Purpose/Reason Why Job Exists
Hampshire Fire and Rescue Service (HFRS) is embarking on an exciting period of working with other public-sector organisations to share properties, embed the principles of our estate strategy and provide first class facilities management and organisational support across the county. HFRS have established a Strategic Property & Estates Plan which sets out the forward direction of the organisation’s property estate and how this will be managed and maintained. The post holder, working with partners, will implement and lead this strategy, shaping the Service for the future. The role is key to unlocking potential within the physical estate by developing new and existing relationships with partners, improving our commercial strategies, revolutionising the way we use our estate and ensuring that the estate and facilities meet the needs of a modern fire and rescue service and partners. This role will work with other senior managers to specifically identify and develop opportunities for business change and efficiencies across the organisation. Section 2: Principle Accountabilities, Dimensions of the Job Management & Leadership The post-holder will implement and lead the Strategic Property & Estates Plan, setting strategic direction for the organisation in terms of property, estates and facilities. The post-holder will oversee and be responsible for the successful delivery of a number of transformational work-streams to deliver property and wider support related projects. This includes commissioning, monitoring and directing professional teams.
The post-holder will implement, monitor and analyse options in order to make final recommendations for any scope changes necessary to deliver the programme strategy and enable integration of necessary work streams; e.g. technological applications and property, to deliver successful outcomes. The post-holder will lead on defining, shaping and implementing a facilities management offer, working with partners and suppliers to meet the aims and needs of the organisation. The post-holder will act as the Contract Manager on behalf of the organisation, responsible for the performance of the relevant Estate and Facilities Management services delivered through partnership arrangements and external contracts. The post holder will manage the property, estates, facilities and wider support business as usual teams. Relationship Management The post-holder will act as a single point of contact both internally and externally for all property and facilities matters. The post-holder will maintain effective cross boundary relationships and ensure effective delivery of the development and implementation of plans and strategies which support work streams (e.g. through the design and articulation of appropriate data mapping activities). The post-holder will liaise with all relevant stakeholders and participants, including department, programme teams and external parties to ensure strong relationships underpin the successful delivery of strategies and associated work streams. The post-holder will keep all stakeholders informed and ensure the efficient dissemination of information. In particular, the post-holder will establish a good relationship with the Account Manager (Hampshire County Council) who leads the delivery of maintenance across the HFRS estate through a partnership arrangement. Of note, the post-holder will continue development of relationships with key emergency services partners; furthering the ambition to align estate strategies as far as possible. Information Management The post-holder will manage the collation and effective use of data and use this to make evidence based decisions.
Job Description
Financial The post-holder will manage and be accountable for the annual property and wider support revenue budgets and capital projects budgets ensuring appropriate use of funds at all times and ensure that all decisions are made in line with HFRS Contract Standing Orders and Financial Regulations. Working with the Account Manager (Hampshire County Council), the post-holder will discuss, critique and approve the annual maintenance programme each year alongside regularly reviewing the five-year programme for future investment in our buildings. The post-holder is responsible for the successful generation of an income from the property estate as part of the Strategic Property & Estates Plan. The post-holder will seek and secure opportunities to achieve, and where possible improve, this objective. This includes monitoring revenue income received from partners and tenants. Professional Accountability and Liaison The post-holder is responsible for ensuring that the estate always remains statuto- rily compliant and that all health and safety, landlord or other certifications are con- ducted and regularly reviewed. The Head of Property & Facilities will provide regular reports and updates across departments, Directors and the Chief Officers Group (the organisational senior management team) and give presentations which support the successful delivery of the Strategic Property & Estates Plan as required. Section 3: Decision Making The post-holder will lead a number of teams including the professional property and support staff and work closely with the Chief of Staff to identify specific strategies to ensure that partnership development maintains momentum and new opportunities are sought for the benefit of the Service. The post-holder will define and develop best practice internally and externally for the management and use of the physical estate. The post-holder will balance conflicting demands, by analysing and making recommendations on conflicting organisational priorities. The post-holder will innovatively problem solve to deliver business solutions.
Section 4: Key Contacts/Communication/Influencing Links Internal Hampshire Fire and Rescue Authority members Chief Officers Group Departments and colleagues across the organisation, at all levels Strategic Property Board Building users External Stakeholders in partner organisations HFRS Legal Advisers Colleagues from partner organisations Section 5: Standard Clauses All Job Descriptions To work in an internal and external customer related way in accordance with adopt- ed procedures and good practice. To assist in and manage the identification, development and implementation of Manual and Information Technology systems and procedures. Actively comply with the Service’s Fairness and Dignity at Work Policy to assist in eliminating discrimination and in maintaining a fair, positive and productive working environment, to meet statutory obligations and good employment practice. To comply with and/or ensure compliance with the Service’s Data Protection Policies and the Data Protection Act/Freedom of Information Act and other relevant legislation. Positively promote your team, section, department and Hampshire Fire and Rescue Service and its services to both internal and external audiences to both reflect and enhance the professional image of the department and Service. To support change management initiatives, within the Service, this could include team, section, department or organisation restructures. To provide cover and/or undertake work at the posts role/grade level across the department as required. To work within the Service’s agreed core values, Investors in People philosophy, Code of Conduct and agreed policies, service orders, procedures and good practice. The postholder may, as part of the departments move to greater flexibility and aim to provide job rotation/enrichment and multiskilling, be required to undertake other roles at a similar role/grade across the department on a temporary or permanent basis. Hampshire Fire and Rescue Service Safety Policy and other safety procedures and guidelines are deemed part of this job description. Employees must look after their own health, safety and welfare and be mindful of other persons who may be affected by their acts. Employees must co-operate and comply with management instructions regarding Health and Safety issues and report all accidents, incidents and problems as soon as practicable to their supervisor, manager or other senior members of staff available.
Job Description The responsibilities outlined above cannot totally encompass or define all tasks which may be required of the postholder. The outline of responsibilities given above may, therefore, vary from time to time without materially changing either the character or level of responsibility or grade. Section 6: Organisation Structure
Person Specification
Key Dimensions for Job Management & Leadership
Experience and C
Graduate degree in a property related discipline or property/estates/f holder to an acceptable level of knowledge. Ability to demonstrate exceptional performance in a similar role within Skills and experience in project management and in directing and fac Self motivated and committed to ongoing personal development. Abl normal course of a job or through formally provided training. An empowering leader that develops high performing teams. Experience of implementing projects with signifcant business change Excellent communication skills at all levels, including oral, written, pre Able to establish robust and effective working relationships with all st Extensive experience in the preparation of reports for senior manage Excellent analytical skills, working with property related datasets. Possess an ability to quickly understand new business areas. Creative and innovative in delivering business relevant solutions. Experience of successfully managing revenue budgets in excess of £ Experience of successfully managing capital programmes in excess Excellent budget management skills and demonstrates an excellent Knowledge and understanding of property and facilities specifc proc Professional accreditation in a property/estates/facilities related feld. Demonstrable commercial acumen. Proven track record of maximising the effciency and effectiveness of Prince 2 or MSP practitioner. Full UK Driving Licence.
Relationship Management Information Management
Financial
Professional Accountability and Liaison
Fairness and Dignity at Work
Demonstrates sound knowledge of equality issues within the workpla
Health and Safety
Demonstrates sound understanding of legislation relating to health a
mpetency Required
Importance (E = Essential) (D = Desirable)
cilities related work experience deemed to have brought the post- a property or facilities related industry. litating others in the delivery of projects. to display professional development beyond that acquired during the
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Employee benefits
Local Government Pension Scheme You will be eligible to join the Local Government Pension Scheme www.hants.gov.uk/hampshire-services/pensions/local-government. Annual leave You will receive a minimum of 27 days per annum rising to 30 days after 5 years’ service (excluding Bank Holidays). Flexible working To help you meet your work and domestic commitments, we offer a fexible working arrangements including options of fexible start/end times and working from home. Cycle to Work Scheme. Staff discounts Our employees have access to a range of discounts on goods and services. These include those offered by HFRS and via the purchase of a membership with the Blue Light Service card which provides those in the NHS, Emergency Services and Armed Forces with discounts both online and in store.
Life Assurance Death in Service
Pool Car Available for business use. Family Friendly Policies We offer a full range of family friendly policies, including generous maternity and Committed to safeguarding and enhancing the health and wellbeing of our staff to optimise their contribution to the organisation and its customers and to improve their quality of life. The Health and Wellbeing Service considers their role to be empower- ing those who seek help from this department. Services on offer include confdential counselling and health advice. Interest Free Travel Loan Sports & Social Association The Association’s aim is to promote and support a wide range of sporting, social and welfare activities for the beneft of Service personnel and their families; membership is open to all current and retired employees of HFRS and their families. paternity entitlement. Employee Services
Diversity and Inclusion
It is our ambition to create a truly inclusive workplace where everyone feels valued and respected. By respecting and valuing each other’s ideas and contributions we can create an organisation that performs even better. A higher level of performance results in better services for our communities. This means providing services that meet people’s different needs. Only then can our vision of making people’s lives safer and reducing risk be achieved.
Hampshire Fire & Rescue Service are being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG). To arrange a confdential briefng conversation please contact our advisors Stephanie Howe (stephanie.howe@mrgpeople.co.uk) and Ben Duffll (ben.duffll@mrgpeople.co.uk) of MRG on 0203 962 9900. Applications should consist of a comprehensive CV (of not more than 4 pages) and a covering letter (of not more than 2 pages). Applications should be sent to stephanie.howe@mrgpeople.co.uk or ben.duffll@mrgpeople.co.uk. The closing date for applications is 10th September 2019. Interviews will take place with Hampshire Fire & Rescue Service on 26th September 2019. Campaign schedule and key dates
We make life safer
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