FY17-FY21 Strategic Plan Implementation Full Report

Table of Contents

Introduction ............................................................................................................................................................... 1

Implementation Status .......................................................................................................................................... 2

Strategic Direction Goals and Action Items Detailed Implementation Status

1. Professionalism and Organizational Excellence ............................................................................... 3

2. Community Engagement and Partnerships ........................................................................................ 9

3. Operational Improvements ..................................................................................................................... 17

4. Technology Development and Infrastructure Expansion ............................................................. 26

2

Strategic Plan - Final Implementation Progress Report

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