Not Completed
Completed
Status Indicator
Goal 3: Action Items Continued
Responsible Party
Status Explanation
As of June 2021, the average quarterly response time by patrol division for priority 1 calls are:
3.3 Conduct monthly analysis of call response times to determine trends in each patrol division and present findings at COMPSTAT.
Communications, Finance/Personnel Bureau
Evaluated methods to reduce intake call load. A new unit was created, as well as call types specific to those units, to help reduce call response times. Central - 8:51 minutes South - 10:03 minutes North - 12:48 minutes West - 9:04 minutes East - 9:55 minutes Northwest - 9:59 minutes
3.4 Annually evaluate call types within each priority 1, 2, 3, etc. and analyze trends that could reduce call response times. Submit an Annual report through the chain of command to the Chief.
Communications, Finance/Personnel Bureau
Status Indicator
Goal 4
Did we achieve the goal?
Goal 4: Strengthen Internal Communication.
Yes.
Status Indicator
Goal 4: Action Items
Responsible Party
Status Explanation
4.1 Enhance internal communication methods from Executive Staff to front line employees and develop additional channels of communication for supervisors and employees.
Chief's Office, Finance/ Personnel Bureau
Ask Executive Staff link implemented on portal where Assistant Chiefs answer questions from personnel.
Chief's Office, Finance/ Personnel Bureau
Employees are encouraged to use the Ask the Executive tool and to attend employees forums.
4.2 Encourage open communication within the organization.
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3. Operational Improvements
22
Strategic Plan - Final Implementation Progress Report
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