TP17~ConventionProgram

SCHEDULE AT-A-GLANCE INSIDE

December 4-7, 2017 Atlantic City Convention Center

FOR SUCCESS

Play Along!

Photography by Joan Heffler

• Schedule of events, sessions and descriptions. • Continuing education credit information. • Trade Expo floor plan and exhibitor directory. • Convention Center floor plan. LOOK INSIDE FOR:

Download the mobile app! Search “Triple Play” in the app store.

Play Along! #TP17

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Hosted by the New Jersey, New York State and Pennsylvania associations of REALTORS ®

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Special thanks to our 2017 Triple Play sponsors! DIAMOND SPONSORS

TABLE OF CONTENTS

Sponsors ........................................................................................... 1 Welcome Message/Convention Committee ............................. 3 New Jersey REALTORS ® leadership .......................................... 5 New York State Association of REALTORS ® leadership ....... 6 Pennsylvania Association of REALTORS ® leadership ........... 7 General Information ................................................................. 8-9 Convention Center floor plan ..................................................... 11 Schedule At-A-Glance Registration, Trade Expo & Special Events ................ 12 Special events descriptions ....................................................... 13 Session descriptions by date/time ..................................... 15-28 Schedule At-A-Glance - Convention Sessions .................. 31-34 Session descriptions by date/time (cont’d) ..................... 35-39 Trade Expo floor plan .................................................................. 41 Exhibitor directory By company name .................................................... 43-53 By product/service category ................................. 55-59 Guests of Honor .......................................................................... 63 Convention Planner .................................................................... 64

PLATINUM SPONSORS

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FOR SUCCESS

Search “Triple Play” in the app store to download the app now! • Connect with fellow attendees. • Stay in-the-know and join in on social media with #TP17. • And, much more! Download the Triple Play mobile app to: • Build a personalized schedule. • Bookmark exhibitors to visit. • Access up-to-the-minute exhibitor, speaker, and event information. • Sync the app across all of your devices with Multi-Device Sync. • Receive important real-time communications. • Take notes and download session handouts. • Interactively locate sessions and exhibitors.

Play Along! Use #TP17 in your posts.

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WELCOME TO ATLANTIC CITY FOR TRIPLE PLAY 2017!

On behalf of the Tri-State Convention Committee and your state associations, we are pleased to welcome you to Triple Play 2017 – YOUR BLUEPRINT FOR SUCCESS! Highlights:

• Personalized guidance at our welcome booth (Level 1). • Advance Conference and Broker Panel Monday afternoon. • 50 years of Fair Housing – celebrate with Terry Watson Tuesday! • Tracks for brokers, managers, agents, appraisers, commercial practitioners and new agents. • Business planning sessions to take your career to a whole new level! • More than 100 sessions to choose from including many with CE credit (Levels 2-3-4). • Updated CE credit information at the CE Booth (Level 2).

• Repeated sessions and session recordings so you don’t miss anything! • Opportunities to learn from seasoned experts and rising new stars! • Triple Play app to stay informed. • 300+ exhibit booths at the Trade Show (Level 2) open Tuesday 10 a.m. to 6 p.m. and Wednesday 9 a.m. to 5 p.m. • Free morning coffee with the vendors when the show opens each day. • Chances to win valuable prizes and take advantage of vendor discounts. • Parties galore including the Kick-Off Party Monday, state receptions and Icebreaker Tuesday! • Discount coupons for dining, shopping and attractions (Reservations Cart - Level 2). • Snacks and refreshments for purchase in the Tri-State Lounge (Room 319). • Optional RPAC High Rollers’ Suite Wednesday. (Your $250 investment provides access to chair massages, shoe shine service, manicures, psychic readings, snacks and beverages, a photographer and more.) While you are here, please remember those in need by donating to the Atlantic City Rescue Mission at the Message & Information Desk on Level 2, which is staffed by local REALTORS ® .

Enjoy the event and all Atlantic City has to offer! Robert Oppenheimer, NJ REALTORS ® President

Dawn Carpenter, NYSAR President Kathleen McQuilkin, PAR President

Tri-State Convention Committee

Pennsylvania Representatives Raul Azpiazu, ABR, CRS, GRI, SRS Barb Matyszczak, ABR, CDPE, CRS, CSP, e-PRO, GRI William McFalls, ABR, CRS, GREEN, GRI

New Jersey Representatives Lynn Mortimer, CRS, GRI Robert Oppenheimer, ABR, CRS, CIPS, CDPE Melanie Selk, GRI, SRES, CRS

New York State Representatives Dawn Carpenter, CPM CJ DelVecchio, GRI Roseann Farrow, ABR, CIPS, CRB, CRS, e-PRO, GREEN, GRI, RSPS, SFR, SRES

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Find your path at C21.com

CENTURY 21 ®

IS NOT AN APP IT’S A GLOBALLY CONNECTED TRIBE OF UBER-INTELLIGENT ENTREPRENEURS LEADING THE WAY. IT’S INSTANT NAME RECOGNITION. IT’S THAT KNOWING NOD OF RESPECT. IT’S AN ALL-ACCESS PASS TO INNOVATIVE TECHNOLOGY, MULTI-CHANNEL MARKETING COMMUNICATIONS, AND PRODUCTIVITY TOOLS. IT’S SUPERIOR LEAD GENERATION. IT’S YEAR AFTER YEAR OF AWARDS. IT’S PERSONAL SUCCESS. IT’S WHAT THE KIDS CALL “EXTRA.” IT’S EVERYTHING AN AGENT WANTS. AND THERE’S NO APP FOR THAT.

©2017 Century 21 Real Estate LLC. All Rights Reserved. CENTURY 21 ® and the CENTURY 21 Logo are registered service marks owned by Century 21 Real Estate LLC. Century 21 Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated.

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NEW JERSEY REALTORS ® LEADERSHIP

2017 NJ REALTORS ® – NAR Directors

2017 NJ REALTORS ® Executive Committee Officers

Frank Anthony Kim Ward Bacso Christina Banasiak Edward Barski Eugenia “Jean” Bonilla Stephen Booth Erin Brown Christina Clemans Joseph D'Amato Allan “Dutch” Dechert Diane Disbrow David Fialk Drew S. Fishman Bonnie J. Fitzgerald Tg Glazer Jarrod C. Grasso William Hanley

Kathleen Ann Houston Ellen Kale Harold Maxwell Mary Ellen O'Boyle Robert Oppenheimer Charles Oppler Bowen Pak Christian Schlueter Gloria Siciliano

President – Robert Oppenheimer, ABR, CRS, CIPS, CDPE President-Elect - Christian Schlueter, ABR, SRES, e-Pro, CDPE First Vice President – Ilene Horowitz Treasurer – Jeffrey Jones Immediate Past President - Tg Glazer, ABR, e-PRO Chief Executive Officer - Jarrod Grasso, RCE

Past Presidents

Christina Clemans Christina Banasiak Mary Davis Eugenia “Jean” Bonilla

Angela Sicoli Wendy Smith Edward Ward James Weichert Robert White Dana Williams

Division Officers Association Operations – Jorge Ledesma Communications & Public Relations – Nick Manis Industry Advocacy – Adam Reynolds Professional Conduct – John Terebey Professional Development – Lynne Mortimer REALTOR-Associate ® Representative - Carol Tangorra Local Board/Association Executive Officer Representative - Mary Cano Local Board/Association Presidents Atlantic City & County - Bernard Cohen Burlington Camden County - Gregory Eccleston

2016 Tg Glazer 2015 Eugenia “Jean” Bonilla 2014 Cindy Marsh-Tichy 2013 Christina Banasiak 2012 Gary Large 2011 Allan “Dutch” Dechert 2010 Judy Appleby 2009 Diane Dilzell NJ REALTORS ® PAST PRESIDENTS

Cape May County - William Buchanan Cumberland County - Frank Hearst Eastern Bergen County - Jorge Ledesma Gloucester-Salem Counties - Dee Wood Hunterdon/Somerset - Teresa Trigas-Pfefferle Liberty - Albert Zaccone Mercer County - George Scott Glenfield Metro Centre - Dorothy Bellas Monmouth County - Gloria Siciliano North Central Jersey - Susana Saraiva Ocean City - R. David Carter Ocean County - Tammy Somoracki

2008 Drew Fishman 2007 William Hanley 2006 2005 Mary Davis 2004 Charles Oppler 2003

Bonnie Fitzgerald

Christina Clemans

2002 Rosanne Citta 2001 Timothy Richards 2000 Joseph Harrigan 1999 Gloria Woodward 1998-97 Michael Ford 1996 Robert Kinniebrew 1995 Carl DeMusz 1994 Inez Lief 1993 Gene Azzalina 1992 Maurice Hageman, II 1991 Maurice Hoffman 1990 Janet Barton 1989 Ferris Saydah 1988 Anthony Camassa 1987 William Thomas

Passaic County - Dana Williams RealSource - William Gilsenan Sussex County - Susan Greaves Warren County - C. John Kruk West Essex - Susan Horowitz

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NEW YORK STATE ASSOCIATION OF REALTORS ® LEADERSHIP

2017 NYSAR – NAR Directors

2017 NYSAR Executive Committee Officers President – Dawn M. Carpenter, CPM President-Elect – CJ DelVecchio, GRI

Andy Burke, GRI, SRES Dawn M. Carpenter, CPM CJ DelVecchio, GRI JP Endres, GRI Max Gurvitch, GREEN Margaret M. Hartman, ABR, CIPS, CRB, CRS, GRI, AHWD Linda Lugo, ABR, CIPS, CRB, CRS, e-Pro, GRI, SRES Duncan MacKenzie, NYSAR CEO, RCE Linda J. Page, ABR, GRI, SFR Moses Seuram, AHWD, CIPS, SFR 2016 Linda Lugo, ABR, CIPS, CRB, CRS, e-PRO, GRI, SRES 2015 Michael S. Smith, ABR, GRI, SRES, e-PRO, SFR 2014 JP Endres, GRI 2013 Margaret M. Hartman, ABR, AHWD, CIPS, CRB, CRS, GRI 2012 Susan Goldy, CIPS, GRI, SRES 2011 Nicholas Gigante, GRI, AHWD NYSAR PAST PRESIDENTS

Secretary/Treasurer – Moses Seuram, AHWD, CIPS, SFR Immediate Past President – Linda Lugo, ABR, CIPS, CRB, CRS, e-PRO, GRI, SRES Chief Executive Officer – Duncan MacKenzie, RCE

Regional Vice Presidents Adirondack – Kathie Spangler, GRI

Capital – Cathy Griffin Central – Don Radke Genesee – Andy Burke, GRI Lower Hudson – Harding Mason, GRI Metropolitan – Laura Copersino, GRI, SFR Southern Tier – Melissa Miller Fedrizzi, e-PRO, RSPS Western – Lou Vinci

Terms Expire 2017 Joseph M. Whittington, GRI

Barbara Robinson, GRI Jennifer Stevenson, GRI

Terms Expire 2018 Nick Gigante, AHWD Marie Bettini, CRB, e-PRO, GRI Liz English, e-PRO, GREEN, SFR, SRES Terms Expire 2019 Laird Klein Rick Rielly, ABR, GREEN, GRI, SFR Mike Smith, ABR, CRS, e-PRO, GRI, SFR, SRES

2010 Hank W. Fries (deceased) 2009 Daniel J. Hartnett, GRI 2008 Linda J. Page, ABR, GRI, SFR 2007 Max Wm. Gurvitch, GREEN 2006 J. Gregory Connors 2005 Gary P. Kenline, CRB, GRI 2004 Joseph L. Canfora, CIPS 2003 Robert E. Galliher 2002 Savo Fries 2001 Ronald Steed 2000 George K. Wonica, CRB, CRS 1999 Joseph Whittington, GRI 1998 Joan Isgro-Grant 1997 Don Milton

Committee Chair Representatives Appraisal – Rebecca Jones, GREEN, RAA, PSA Legal Action – Karen Peebles, CRS, e-PRO, GRI, MRP, PMN, RSPS Legislative Steering – John Vernazza, e-PRO, GREEN, GRI, SFR, SRES Organizational Planning – Katheryn DeClerck, ABR, AHWD, e-PRO, GREEN, GRI, SFR, SRES Professional Standards – Christine Jones, e-PRO, GRI Local Board EO Representative – Jim Yockel, RCE, Greater Rochester Local Board/Association Representatives – Dorothy Botsoe, AHWD, CRB, CRS, GRI, Hudson Gateway David Legaz, ABR, CIPS, CRS, SRES, AHWD, RSPS, e-PRO, Long Island New York State Commercial Association of REALTORS ® President – Brian DiNardo

1996 Gene Currier 1994 Lee Rothleder 1993 Anthony Diruzzo 1992 Jo Levine 1991 David Adams 1990 James Webb 1988 John Dwyer 1987 Alan Yassky

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PENNSYLVANIA ASSOCIATION OF REALTORS ® LEADERSHIP

PAR PAST PRESIDENTS

2017 PAR Executive Committee Officers President – Kathy McQuilkin, CRS, GRI, SRES, CRP, CSP, ALHS President Elect – Todd Umbenhauer, CRB, CRS, GRI First Vice President – William McFalls, ABR, CRS, GREEN, GRI Treasurer – William Festa, CRS District 2 – David Brant, GRI District 3 – Maryellen O’Brien District 4 – Therese Kelley, CRS, ABR, e-PRO, SRS District 5 – Jerry Romanik District 6 – Patricia Carey, GRI, e-PRO, ASP District 7 – Dorothy Rhone, ABR, AHWD, CRB, CRS, e-PRO, GRI, SFR, PSA, MRP Association Executives Rep – Lyn Gotwalt Small Association Forum Rep – Terry Bryant Medium Association Forum Rep – Thomas Songer, CCIM Large Association Forum Rep – Preston Moore Small Firm Forum Rep – Reed Pirain, ABR, CRS, GREEN Medium Firm Forum Rep – Nancy Wright, CRS, GRI, MRP, SFR Large Firm Forum Rep – Robina English, CRB CRB Chapter Rep – Adam Conrad, CRB CRS Chapter Rep – Kimbra Rickert, CRS, ABR, CRB, GRI, SRES CCIM Rep – James Helsel, Jr., CCIM, CPM, CRS, CRE, GRI, SIOR District Vice Presidents District 1 – Al Perry District 8 – Derek Canova District 9 – Sal Mazzocchi District 10 – Lynn Knapko

2016 F. Todd Polinchock, ABR, e-Pro, GREEN 2015 Ron Croushore, CRB 2014 Kim Skumanick, CRS, GRI 2013 Bette McTamney, CRB, CRS, GRI, SRES 2012 Frank Jacovini, GRI, e-PRO 2011 Guy Matteo, GRI, SRES 2010 Donald D. Roth, ABR, e-PRO, SRES 2009 Greg Herb, CRB, CRS, GRI 2008 Bob Hay, CRB, e-PRO, GRI 2007 Dominic J. Cardone, ABR, CRS, GRI 2006 E. Leonard Ferber, Jr., ABR, AHWD, CMP, CRS, e-PRO, GRI, SRES 2005 Melissa Sieg, ABR, CRS, e-PRO, GRI 2004 Gerald E. Romanik, ABRM, GAA, GRI 2003 Theodore Stefan, Jr., GRI 2002 Ellen B. Renish, ABR, CRS, GRI 2001 Robert J. Fleck, GRI 2000 Jerry Y. Speer, CPM 1999 Janice C. Smarto, ABR, AHWD, CRB, CRS, GRI, LTG, PMN 1998 Jack L. Rawlings, GAA 1997 Stanley J. Lesniak, Jr., CRB, GRI, PMN 1996 Robert M. Jones (deceased) 1995 Steve D. Finney, CRB, e-PRO, GRI 1994 James L. Helsel, Jr., CCIM, CPM, CRB, CRE, GRI, SIOR 1993 Richard J. Stampahar, CPM, REALTOR ® Emeritus

2017 PAR – NAR Directors

John Barry Christopher Beadling Christina Cardone, ABR, e-Pro, SFR, SRES Dominic Cardone, ABR, CRS, GREEN

Robina English, CRB Stefanie Hahn, SRES Salley Heimbrook, CRB, CRS, GRI James L. Helsel, Jr., CCIM, CPM, CRS, CRE, GRI, SIOR Gregory Herb, ABR, CRB, CRS, GREEN, GRI Guy Matteo, GRI, SRES Anne Matyjasik, AHWD, GRI Kathleen McQuilkin, CRS, GRI, SRES William McFalls, ABR, CRS, GREEN, GRI Kathleen McQuilken, CRS, GRI, SRES, CRP, CSP, ALHS Bette McTamney, CRB, CRS, GRI, SRES Susan Patt Reed Pirain, ABR, CRS, GREEN Chris Raad Ellen Renish, ABR, AHWD, CRS, GRI Tom Skiffington, ABR, CRB, CRS, GRI, SRES Kim Skumanik, GRI Todd Umbenhauer, CRB, CRS, GRI

1992 Sandra L. Stevens, GRI 1991 Frank B. Capone, CRB 1989 William J. Strachan 1988 Timothy S. Karr, CRB, CRS, GRI 1987 Joseph E. Sindoni

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GENERAL INFORMATION ABOUT...

SESSIONS

TRADE EXPO

Continuing Education (CE) Credit Free real estate and/or appraisal continuing education (CE) credit is available to Triple Play registrants for some sessions (see Addendum for availability by state). Stop by the CE Information booth outside Halls B/C, Level 2 or speak to a session moderator for more information. Those seeking CE credit, MUST have their bar-coded badge scanned whenever ENTERING and EXITING a session. If your barcode does not scan properly, please complete the attendance sheet available at the door by legibly printing your name, badge number, sign-in and sign- out times. Please stop at a Convention Registration booth at your earliest convenience to have your defective badge reprinted at no cost. CE credit will be awarded only to those who participate in CE sessions for the full time. Attendees who arrive five minutes or more after their session begins and those who leave before their session ends will not receive CE credit. Your CE completion will be confirmed no later than early January. If you do not receive notification for all completed sessions, please contact your state association immediately. The Pennsylvania Real Estate Commission voted in July 2016, to impose a continuing education requirement for the 2016-2018 renewal period. The requirement is that a minimum of three hours of the required 14 hours of continuing education must be on the topic of Rules and Regulations. The coursework must be completed between June 1, 2016 and May 31, 2018 in order to meet the requirement. The Triple Play course “Can I Cross That Out? Using Standard Forms to Comply with PA Rules & Regulations” satisfies that 3-hour requirement. New licensees who are renewing for the first time are exempt from this one-time requirement and are still required to complete the specific mandatory courses for new licensees. These courses are not being offered at Triple Seating at all sessions (except those where pre-registration was required) is available on a first-come; first-served basis. Saving seats is NOT allowed. Badges Admission to all Triple Play convention activities, education sessions, trade expo, Kick-Off, state association and Icebreaker events is granted only to those wearing their official badge. The badge replacement fee is $25. Audio Recordings Extend the benefits of participating in Triple Play long after it’s over and bring it home to those who couldn’t attend. Capture the programs delivered by the finest collection of presenters in the industry by purchasing recordings of their sessions. The Triple Play 2017 package includes 50+ high- quality recordings and more than 100 hours of the latest ideas and best practices. These live recordings include the actual audio for a virtual re-creation of the session. See more details on page 42. Simply complete the order form inside and bring it to the Audio Recordings booth outside Halls B/C, Level 2, to take advantage of special on-site pricing. Play 2017. Seating

First-time Attendees If you’ve never been to Triple Play, or it’s been a few years since you joined us, stop by the First Time Attendee/Welcome Booth located on Level 1, to get all the information and assistance you need to take full advantage of all the convention has to offer. Messages & Information Center A Message & Information Center is located outside Halls B/C, Level 2. Messages will be posted on the bulletin board and local REALTORS ® will be at the booth to answer your questions. Or, you can stop by the First Time Attendee/Welcome Booth on Level 1 for more information. You can also make a donation to the Atlantic City Rescue Mission at the Message and Information Center. Triple Play would like to thank the members of the Atlantic City and County Association of REALTORS ® who set up and are staffing the Message & Information Center. Coat Check You will find coat check service ($3 per coat) in the Convention Registration area, Level 2. REGISTRATION HOURS Convention Registration Area, Level 2 Monday, December 4 Noon – 5:30 p.m. Tuesday, December 5 7:30 a.m. - 6 p.m. Wednesday, December 6 7:30 a.m. – 5 p.m. Thursday, December 7 7:30 – 10:30 a.m. HELPFUL GUIDANCE Stay charged at one of our complimentary charging stations located in the back, right corner of the Trade Expo, Hall B/C, Level 2, compliments of Century 21 Real Estate and Citibank. Exhibits View the latest products and services at the Trade Expo, located in Halls B/C, Level 2, open: Tuesday: 10 a.m. - 6 p.m. | FREE coffee 10 – 11 a.m. Wednesday: 9 a.m. – 5 p.m. | FREE coffee 9 – 10 a.m. Prizes Prizes will be announced in the trade expo during show hours. A listing of the prizes and winners will be posted at the Prizes & Announcements booth, located in Hall B, across from booth #102. All prizes must be claimed by 5 p.m. on Wednesday, December 6. Cyber Lounge/Charging Stations

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GENERAL INFORMATION ABOUT...

AROUND ATLANTIC CITY

Complimentary Shuttle Service FREE shuttle service between the Atlantic City Convention Center and official convention hotels runs every 15 minutes during the following hours: Monday Noon – 6 p.m. Tuesday & Wednesday 7 a.m. – 8 p.m. Thursday 7 a.m. – 1 p.m. Routes and pick-up/drop-off locations will be posted at the Convention Center and the official convention hotels: Bally’s; Borgata; Caesars; Claridge; and Courtyard by Marriott. Jitneys Atlantic City Jitneys operate 24-hours-a-day, 365-days-a- year on a frequent schedule. There is a fee of $2.25 per person. The Jitney stops are located on the corner of every route and originate one block from the Boardwalk on Pacific Avenue. For your convenience, every sign located by each casino stop has color-coded numbers. 1. Pink: New Hampshire Ave. to Jackson Ave., via Pacific Ave. 2. Blue: The Marina Area – Borgata, Golden Nugget and Harrah’s via Delaware Ave. to Pacific Ave. 3. Green: The Marina Area – Borgata, Golden Nugget and Harrah’s via Dr. Martin Luther King Blvd. to the Inlet on Pacific Ave. 4. Orange: From Jackson Ave. to Indiana Ave., to Atlantic Ave. to Michigan to the Bus Terminal, new Convention Center & Train Station. The Orange route only runs from 7 a.m. to 7 p.m.

Discounts/Reservations Visit the Atlantic City Restaurant Reservations Cart during show hours in the Convention Registration Area, Level 2, for dining suggestions. You’ll also find an extensive list of money-saving deals at local restaurants, shops and attractions. Remember, with all the outlet stores in Atlantic City, it’s a great time to take care of your last-minute holiday shopping! Atlantic City Rescue Mission While you’re attending Triple Play, please help those in need. The Atlantic City Rescue Mission has been serving home- less and poor men, women and children since 1964 provid- ing meals, lodging, clothing and emergency food baskets. Please consider donating to the Mission at the Messages & Information booth (outside Halls B/C, Level 2). Your dona- tion would be greatly appreciated. For more information about the Mission, visit acrescuemission.org.

Familiarize yourself with the Atlantic City Convention Center with the floor plan on page 11.

CONVENIENCE & SAFETY

RELEASE: By attending “REALTORS TRIPLE PLAY”, you grant NJR, NYSAR & PAR the right to photograph, record, use and edit, without approval, your photograph, video, image, likeness, appearance, performance, and any other indicia of identity, in any format whatsoever, and to publish, disseminate, exhibit, publicly display, give, and/or transfer the same in any and all forms of media or distribution now known or hereafter discovered or developed (including, but not limited to, print media, Internet, Web casting, video streaming, television or radio), for the use of NJR, NYSAR & PAR, its affiliates and subsidiaries, in perpetuity, without payment or any consideration. Furthermore, by attending, you hereby waive any right to inspect or approve the finished photographs or printed or electronic matter that may be used in conjunction with them now or in the future, whether that use is known to you or unknown, and you waive any right to royalties or other compensation arising from or related to the use of the photograph and/or video. You hereby agree to release, defend, and hold harmless NJR, NYSAR & PAR their employees, agents, affiliates and subsidiaries, including any firm publishing and/or distributing the finished product in whole or in part, whether by print media, Internet, Web casting, video streaming, television or radio, from and against any claims, damages or liability arising from or related to the use of the photographs and/or video, including but not limited to any misuse, distortion, blurring, alteration, optical illusion or use in composite form, either intentionally or otherwise, that may occur or be produced in taking, processing, reduction or production of the finished product, its publication or distribution. No Smoking Policy: Smoking is prohibited in all public areas of the Atlantic City Convention Center including the exhibit halls, meeting rooms, corridors, elevators, etc. For any attendee or exhibitor who wishes to smoke, ashtrays are available outside convention center entrance doors 1 – 7, in the parking garage, and at the entrance to the train station. Triple Play Mobile App Get all the information you need for Triple Play right from your smart device. View session details and speakers, find exhibitors and build your personal convention schedule. Interactive mapping ensures you find your way around easily and the ‘friends’ feature connects you with other convention attendees. You can even download the session handouts to your mobile device. Maximize your convention experience – search for “Triple Play” in the App Store today - it’s free and easy! Enjoy free wi-fi throughout the Convention Center. Food/Lounges A lounge area featuring coffee, soft drinks, snacks and lunch items is available at the rear of the Trade Expo, Halls B/C, Level 2. Coffee, tea, soft drinks and snacks are available at the Tri-State Lounge, Room #319. Hospitality Suites Local board and other hospitality activities are privately arranged. Check the Message and Information Board outside Halls B/C, Level 2, for information that may be posted there or contact your local board. First Aid A first aid station is on the exhibit floor next to the Prizes & Announcements booth, Level 2. Contact security (security/ concierge desk located in the Atrium), registration personnel or a session moderator, if you have a medical need or emergency.

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ATLANTIC CITY CONVENTION CENTER

LEVEL FOUR

LEVEL THREE

LEVEL TWO

LEVEL ONE

11

REGISTRATION & SPECIAL EVENTS AT-A-GLANCE

Monday, December 4

Time

Event

Location

7:30 a.m. - 6 p.m. Noon - 5:30 p.m.

Exhibitor Registration

Outside Halls B/C, Level 2 Registration Area, Level 2 Main Entrance, Level 1 Rooms 411/412, Level 4 Rooms 411/412, Level 4 Wild West Saloon - Bally’s

Program Pick-Up/On-site Registration First-time Attendee Welcome Booth

1 - 5:30 p.m. 2 - 3:30 p.m.

Advance Conference

4 - 5 p.m. 8 - 11 p.m.

Social Media Broker Panel

Kickoff Party (badge required; 21 and over)

Tuesday, December 5

Program Pick-Up/On-site Registration

Registration Area, Level 2

CE Information

7:30 a.m. - 6 p.m.

Outside Halls B/C, Level 2

Exhibitor Registration First-time Attendee Welcome Booth

Main Entrance, Level 1

10 a.m. - 6 p.m. Noon - 2 p.m.

Trade Expo

Halls B/C, Level 2

Fair Housing Coffee Break NJ REALTORS ® Award Session

411/412 Pre-function, Level 4

Room 312, Level 3

2 - 4 p.m.

4:30 - 6 p.m.

PAR Reception NYSAR Reception

Rooms 201/202, Level 2 Sheraton - Crown Ballroom Ocean Ballroom & Diamond Club - Bally’s Palladium Room - Caesars

5:30 - 6:30 p.m.

*NJ REALTORS ® Installation Gala *Ticketed event - pre-registration and fee required

6 - 9 p.m.

9 p.m. - Midnight Icebreaker Reception (badge required)

Wednesday, December 6

7:30 a.m. - Noon First-time Attendee Welcome Booth

Main Entrance, Level 1 Registration Area, Level 2

Program Pick-Up/On-site Registration

7:30 a.m. - 5 p.m.

CE Information

Outside Halls B/C, Level 2

Exhibitor Registration

9 a.m. - 5 p.m.

Trade Expo

Halls B/C, Level 2

*RPAC High Rollers’ Suite *$250 RPAC investment required.

Rooms 308/309, Level 3

10 a.m. - 4 p.m.

Thursday, December 7

Program Pick-Up/On-site Registration

Registration Area, Level 2 Outside Halls B/C, Level 2

7:30 - 10:30 a.m.

CE Information

SAVE THE DATE

TRIPLE PLAY 2018 December 3 - 6, 2018 Atlantic City Convention Center Atlantic City, NJ

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SPECIAL EVENTS Monday, December 4 2 – 3:30 p.m. Advance Conference Room 411/412 CE: None; Track: P Hosted by the Tri-State Young Professionals Network and co- sponsored by Century 21 Real Estate and My Flood Status. 4 – 5 p.m. How to Drive Better Results from Social Media with Automation and Great Content Room 411/412 CE: None; Track: B, P A panel of top brokers will share their strategies for automating social media to better connect with clients and prospects, and generate leads. 8 – 11 p.m. Kick-Off Party Wild West Saloon - Bally’s Mix, mingle and make new contacts with your NJ, NY and PA colleagues to kickoff Triple Play 2017. Hosted by the Tri-State YPN and co-sponsored by Liberty Bell Agency and U.S. Bank. Admission by badge only; must be 21 or over. Tuesday, December 5 10 a.m. – 6 p.m. Trade Expo ACCC, Halls B/C Peruse the latest tools, products and services on display, meet with knowledgeable vendors and enter to win valuable vendor prizes. Enjoy complimentary coffee from 10 – 11 a.m. Noon - 2 p.m. Celebrate 50 years of Fair Housing with free coffee, networking and commemorative materials. 2 – 4 p.m. NJ REALTORS ® Awards Session ACCC, Room 312 Honor NJ REALTORS ® State and Local REALTOR ® and REALTOR- ASSOCIATES ® of the Year, Quarter Century Club recipients, Member Fair Housing Coffee Break ACCC, 411/412 Pre-function

Sherry Chris

Steve Pacinelli

Terry Watson

Jed Carlson

Room 411/412 Advance your value, your business, your resources and your diversity! CE None P Monday, Dec. 4, from 2-3:30 p.m.

Wednesday, December 6 9 a.m. – 5 p.m. Trade Expo ACCC, Halls B/C See what participating vendors have to offer in the way of tools, products and services to enhance your business. Don’t miss your chance to win valuable prizes! Enjoy complimentary coffee from 9 – 10 a.m. 10 a.m. – 4 p.m. RPAC High Rollers’ Suite ACCC, Room 308/309 Relax and recharge at Triple Play while supporting the REALTORS ® Political Action Committee (RPAC). Your $250 investment* provides access to chair massages, shoe shine service, manicures, psychic readings, snacks and beverages, a photographer and more. *Contributions are not deductible for income tax purposes. Contributions to RPAC are voluntary and are used for political purposes. You may contribute more or less than the suggested amount. You may refuse to contribute without reprisal and the National Association of REALTORS, the New York State Association of REALTORS or any of its local boards or associations will not favor or disfavor any member because of the amount contributed. 70% of each contribution is used by your state PAC to support state and local political candidates. Until your NYSAR PAC reaches its PAC goal, 30% is sent to National RPAC to support federal candidates and is charged against your limits under 2 U.S.C. 441a; after NYSAR PAC reaches its RPAC goal, it may elect to retain your entire contribution for use in supporting state and local candidates.

Communications award winners, NJ REALTORS ® Good Neighbor award winners and REALTOR ® Emeritus members.

4:30 – 6 p.m. PAR Reception ACCC, Room 201/202

Meet your fellow PAR members on opening day, while enjoying hors d’oeuvres and a cash bar. 5:30 – 6:30 p.m. NYSAR Reception Sheraton ACCC Hotel, Crown Ballroom Gather with your fellow NYSAR members, while enjoying hors d’oeuvres and a complimentary cocktail. 6 – 9 p.m. NJ REALTORS ® President’s Installation & Gala Ocean Ballroom & Diamond Club - Bally’s Honor President Robert Oppenheimer and the 2017 officers and celebrate the installation of 2018 President Christian Schlueter and the 2018 leadership team. Tickets are required. Party with Nik and the Nice Guys, North America’s #1 Party Band and mingle with your fellow convention attendees. Wear your badge and bring your business cards to enjoy this special evening of music, dancing, hot and cold hors d’oeuvres, soft drinks, cash bar and networking. Co-sponsored in part by Santander Bank & Franklin First Financial. 9 p.m. – Midnight Icebreaker Reception Palladium Room - Caesars

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CONTINUING EDUCATION (CE) CREDIT INFORMATION Free real estate and/or appraisal CE credit is available to Triple Play registrants for some sessions (see addendum

CE credit will be awarded only to those who participate in CE sessions for the full time. Attendees who arrive 15 minutes or more after their session begins and those who leave before their session ends will not receive CE credit. Your CE completion will be confirmed no later than early January. If you do not receive notification for all completed sessions, please contact your state association immediately. Attention Pennsylvania Licensees: The Pennsylvania Real Estate Commission voted in July 2016, to impose a continuing education requirement for the 2016-2018 renewal period. The requirement is that a minimum of three hours of the required 14 hours of continuing education must be on the topic of Rules and Regulations. The coursework must be completed between June 1, 2016 and May 31, 2018 in order to meet the requirement. The Triple Play course “Can I Cross That Out? Using Standard Forms to Comply with PA Rules & Regulations” satisfies that 3-hour requirement. New licensees who are renewing for the first time are exempt from this one-time requirement and are still required to complete the specific mandatory courses for new licensees. These courses are not being offered at Triple Play 2017.

for the latest details). Stop by the CE Information booth outside Halls B/C, Level 2 or speak to a session moderator for more information. Those seeking CE credit, MUST have their bar-coded badge scanned whenever ENTERING and EXITING a session. If your barcode does not scan properly, please complete the attendance sheet available at the door by legibly printing your name, badge number, sign-in and sign-out times. Please stop at the registration desk at your earliest convenience to have your defective badge reprinted at no cost. To assure your access to a seat, plan to arrive early for any session that carries CE credit.

A = Appraisal B = Brokerage/Management C = Commercial/Investment E = Association Executives

L = Legal/Tax/Environmental/ Ethical Issues N = New Agent P = Professional Development

S = Sales/Marketing T = Technology

TRACK KEY

MONDAY, DECEMBER 4 - AFTERNOON SESSIONS

2 – 3:30 p.m. Advance Conference Room 411/412 CE: None Track: B, P Jed Carlson - Advance Your Value

and they are jaw dropping. The U.S. is now more diverse than it has ever been, and that trend is accelerating. In this session, you will discover tools, resources and ideas that will turn your diverse clients into raving fans, with big mouths! Hosted by the Tri-State YPN and co-sponsored by Century 21 Real Estate and My Flood Status. 4 – 5 p.m. How to Drive Better Results from Social Media with Automation and Great Content Broker panel: Charlie Oppler, Scott Lauri, Ken Baris, Bill Keleher and David Rickel with RIS Media President & CEO John Featherston, Moderator Room 411/412 CE: None Track: B, P In this session, a panel of top brokers will share their strategies for automating social media to better connect with clients and prospects, and generate leads. As the communication method of choice for tens of millions of consumers, finding the most effective resources for managing and maximizing your social media efforts is critical. Find out how you and your agents can use automated content and posting solutions to systematically engage your sphere with relevant content, without breaking the bank!

“I found the house, I got my own mortgage, I did the school research, so why do I need you and why should I pay you a commission?” Most real estate agents have undoubtedly heard some version of this question. So, what do you say? Learn how to work with technology instead of against it, and uncover the key to offering value in a disrupted industry! Sherry Chris - Advance Your Business Whether an agent, a team or brokerage, you are all CEOs of your own business. In this session, you’ll learn the importance to building a valuable asset using predictive modeling, big data, sophisticated lead generation & management and diversified revenue streams. Steve Pacinelli - Advance Your Resources Time and money. To run a successful business, you need to optimize both. In this concise talk, you’ll learn to save time and money as you evaluate and select new technology - and actually get results from it. Also, how to get better replies to the emails and text messages you send every day. And, above all, how to capitalize on the very best resource you have...but may be overlooking. Terry Watson - Advance Your Diversity Often well-meaning agents unknowingly and unwillingly disrespect or insult other diverse cultures, to their financial detriment. The latest diversity statistics are in

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Let Us Guide You Home

Caliber Home Loans, Inc. is a privately held, full service national mortgage lender with over 340 locations and licensed in all 50 states. Headquartered in Irving, TX, Caliber Home Loans originates loans through various channels and transaction types. Since its inception, Caliber has rapidly increased its mortgage production volume year after year, while its servicing portfolio has grown to $100 billion. This tremendous growth was made possible by its strong balance sheet and commitment to responsible lending. At Caliber we’re dedicated to providing superior service to every one of our borrowers. You can depend on us to provide your clients with personal, expert guidance throughout the home financing process, in addition to innovative mortgage solutions, including: ■ Conventional and Jumbo loans ■ Fixed and adjustable rate options ■ Government options, including FHA, VA, USDA ■ Unique loan programs such as Fresh Start, for borrowers who may have experienced a credit event Contact us today to learn more about how we can assist you with one of the most important decisions of your clients’ life: choosing their home financing.

For more information, visit Booth #626 in the Trade Expo!

www.CaliberHomeLoans.com

Caliber Home Loans, Inc., 3701 Regent Boulevard, Irving, TX 75063 (NMLS #15622). 1-800-401-6587. Copyright©2015. All Rights Reserved. Equal Housing Lender. For real estate and lending professionals only and not for distribution to consumers. This communication may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. Distribution to the general public is prohibited. Licensed mortgage banker n.s.--N.J. Department of Banking. Licensed Mortgage Banker-NYS Department of Financial Services. (0583_NJ)

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TUESDAY, DECEMBER 5 - MORNING SESSIONS 9 – 10 a.m. New Jersey Legal Update Barry Goodman, Esq. Room 312 CE: 1 hour NJ Core Track: L organization and time management employed through systems; and 4) attitude and mindset. The implementation and awareness of these, each day, leads to increased

9 a.m. – Noon Company Policy Manual – Your Safety Net for Managing Risk! Roseann Farrow Room 415 CE: 3 hours NJ/NY/PA (NJ Core) Track: B, L Revitalize your old policy and procedures manual and make it a safety net for managing risk! This session addresses: current risk issues and how to avoid them; strategies to build beliefs; and how to best manage results. 9 a.m. – Noon Crack the Code Leigh York Room 201/202 CE: 3 hours NJ/NY/PA (NJ Ethics) Track: L, P NAR’s Code of Ethics sets out the minimum standards of behavior for REALTORS ® . In this session, attendees look at common situations in which it is easy to break the code while trying to do the right thing. You’ll learn why the code says what it does and get an overview of how the code is enforced. Each article will be examined in terms of relevance and application to today’s business. Satisfies NAR’s Code of Ethics requirement for membership. Repeated Wednesday, 2 – 5 p.m. 9 a.m. – Noon GPS for Pricing: Getting the Seller to Agree to the Right Price Linda D’Amico Room 401 CE: 3 hours NJ/NY/PA (NJ Elective) Track: S This session offers a proven method to get the seller to agree with your pricing suggestions for their home by letting them tell you where their home should be priced. This method helps you to overcome seller objections and works for price breaks, too! Repeated Tuesday, 2 – 5 p.m.

confidence and quality of life in addition to much higher income. Attend this session to learn how to implement these simple practices immediately and consistently. 9 a.m. – Noon ADA: The Lawsuit You Never Saw Coming Terry Watson Room 411/412 CE: 3 hours NJ/NY/PA (NJ Core; NY Fair Housing) Track: L Contrary to popular belief, the most common Fair Housing violations are not based on race but are based on violations of the Americans With Disabilities Act. According to the Federal Government, some 43 million Americans have one or more physical or mental disabilities and this number is increasing as the population is growing older. Do you know the difference between a companion animal and an assistance animal and the other ADA hotspots? According to the increasing number of lawsuits against agents, the answer appears to be “no.” The Americans with Disabilities Act reads like a phone book but agents are responsible for compliance. 9 a.m. – Noon Can I Cross That Out? – Using Standard Forms to Comply with PA Rules & Regulations Hank Lerner and Desiree Brougher, Esq. Room 313 CE: 3 hours PA (2016-2018 Rules & Regulations credit) Track: L, P Ever wonder why certain forms exist or why they contain specific terms? Do a “deep dive” into the PA State Real Estate Commission regulations and the standard forms and clauses that keep you compliant with those rules and regulations. Repeated Wednesday, 9 a.m. – Noon.

Join the New Jersey REALTORS ® ’ general counsel for an update on New Jersey legal issues affecting all licensees. The session will be followed by a brief Q&A period. 9 – 10 a.m. Real Estate Professional Business Planning Christine Beckwith In this session, you’ll explore the seven core philosophies of building a winning real estate business plan. Repeated Tuesday, 2 – 3 p.m. 9 – 10:30 a.m. Seven Specific Ways to Create Predictable Transactions Jared James Room 308/309 CE: None Track: P, S The industry is experiencing a cosmic shift in the way that people are selecting their agent. Unfortunately, most real estate professionals are acting as marketers completely different than they are behaving as consumers. It’s become more important to focus on strategies to create business that fall outside of the standard referrals. Come learn seven specific ways to create predictable business in today’s marketplace! Repeated Tuesday, 3 – 4:30 p.m. 9 – 10:30 a.m. The Four Skill Sets Necessary for Success Room 419 CE: None Track: N, P

Rich Levin Room 403 CE: None Track: N, P, S

Success requires all four of these skill sets and nothing more: 1) goals and the right method for measuring results; 2) tactical skills; 3)

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TUESDAY, DECEMBER 5 - MORNING SESSIONS 9 a.m. – Noon Get Your Geek On Trista Curzydlo, Esq. Room 303 CE: 3 hours NJ/NY/PA (NJ Core) Track: L, T most often for one to four family homes. Taking an in-depth look at the appraisal process may help to elevate you from average real estate agent to trusted advisor! 9 a.m. – Noon Why Deals Fall Apart Adorna Carroll Room 402 CE: 3 hours NJ/NY/PA (NJ Elective) Track: P

trip hazards. Options for both the buyer and the seller will be discussed to fix it, list it and get it sold. (Books will be available at no cost – while supply lasts.) 9:30 – 10:30 a.m. Lead Management – Do You Have the Stamina to Manage Online Leads and Work Your Sphere? Amy Chorew Room 304 CE: None Track: S, T The buying process has changed. Instead of finding customers with mass advertising and email blasts, marketers must now focus on being found and building continuous relationships with buyers. This session addresses how successful agents rise above the din. Attendees will learn to apply proven strategies on buyer leads, social media, content marketing, email drip marketing, direct mail, new tech tools, and CRM into their business. 9:30 – 10:30 a.m. In an increasingly busy world, real estate professionals are often left wishing for more hours in the day to service clients, grow business, and take care of personal obligations. Inventive professionals understand that utilizing technology -including social media, Google, and key apps - is the only way to increase efficiency while improving performance. In this fun and high-energy program, you’ll discover how to ride the wave of technology and change to better business outcomes with more rest and relaxation! Operation Outsource: Master Efficiency Using Technology Crystal Washington Room 420 CE: None Track: S, T

Think only huge companies are at risk of a data breach? Think again. Cloud computing and cloud storage, email communication, mobile devices and social media can all make your real estate business more efficient, but they can also create havoc if not used and protected properly. This session will show you how to develop risk reduction techniques regardless of your tech savvy and how to comply with intellectual property laws. 9 a.m. – Noon He Who Has the Money Sets the Rules Michelle Bradley Room 301 CE: 3 hours NJ/NY/PA Appraisal; 3 hours NJ/NY/PA Real Estate; (NJ Elective) Track: A, P Fannie Mae’s Collateral Underwriter program has already changed the way appraisals are completed on your listings. The Day 1 Certainty program will change the landscape further for both agents and appraisers with appraisal waivers. In this session, you’ll learn about the latest updates in appraisal procedures and how these changes will affect appraisers, real estate licensees, and your sale. 9 a.m. - Noon How to Read an Appraisal Report Doug Vairo Room 417 3 hours NJ/NY Appraisal; 3 hours NJ/NY/PA Real Estate (NJ Elective) Track: A, P This session covers every aspect of an appraisal, from what it is to what factors affect the appraised value of a property. You’ll also learn the three methods appraisers use in valuing property and specifically learn the comparable method that is used

Why do some deals fall apart? Any party to the transaction - seller, buyer, listing agent, buyer agent, loan originator, home inspector, appraiser, underwriter, lawyer - can raise issues that may jeopardize a deal. This session examines options available to neutralize issues and offer viable solutions. You’ll learn troubleshooting techniques to assist in understanding the pitfalls and help you put the deal back together. 9:30 – 10:30 a.m. 10 Times Video Says It Better Than Text Steve Pacinelli Room 408/409 CE: None Track: T You understand the benefits of video to communicate, connect and convert or to differentiate yourself, build trust, or save time. But you struggle to identify when, exactly, you should use video in your day- to-day operations. When should you hit record instead of typing out a message? When does it make a bigger impact and give you better results? Attend this session to see examples of 10 specific opportunities you have to win with video! 9:30 – 10:30 a.m. Fix It to List It: Getting the Problem House Sold Michael Bonfante Room 421 CE: None Track: S Attend this insightful session about solutions for homes with wet basements, nasty crawl spaces, cracked foundations and sidewalk

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TUESDAY, DECEMBER 5 - MORNING SESSIONS 9:30 – 11 a.m. Get in Gear – Go from Zero to

10 a.m. – Noon The Risks of Renting – Best Practices to Mitigate Your Liability in the Crazy World of Rentals! Jamie Borodin Room 404 CE: 2 hours NY/PA Track: B, L, P Many brokers are concerned about rental risk. From Fair Housing to FCRA Regulations to the recent HUD Criminal Guidelines, there is a lot to know. How does your office handle rentals? Is there a consistent practice and policy that all your agents follow? Are you obtaining all the information possible for your landlord to make the best, informed decision on their prospective tenants? In this session, you’ll discover what information on prospective tenants is available and best practices to help your office avoid unnecessary risk. 11 a.m. – Noon 20 Ways Your Cash Cow Can Graze: Increase Your Property Management Income Marc Cunningham Room 421 CE: 1 hour NJ/NY (NJ Elective) Track: C Most property management companies struggle to be profitable - but that should not be the case! With proper planning, you can use your property management business as a platform to create multiple streams of income. In this fun and inspiring session, we discuss more than 20 specific income streams proven to increase income and learn how to easily implement them. 11 a.m. – Noon Follow the Money – The New Movement of Capital Amy Chorew Room 304 CE: None Track: P, S Learn to apply five top trends to sell more real estate in any market. Attend this session and see how to: connect with high net worth buyers;

capitalize on commercial sales and leasing opportunities; prospect for legacy properties; explore the use of second homes for rental purposes and cultivate international investment. Repeated Tuesday, 3:30 – 4:30 p.m. 11 a.m. – Noon How Automation Will Save You and Your Client’s Time, Money, and Energy Jed Carlson Room 308/309 CE: None Track: P, T Learn what marketing automation is and how you can utilize it to become the most valuable agent to yourself and your client. We will explore tips and tools on how to take advantage of automation in the real estate industry. 11 a.m. – Noon New Jersey Real Estate Commission Regulatory Update NJREC panel Room 312 CE: 1 hour NJ Core Track: L This session provides an in-depth review of the laws and rules regulating how you conduct business in New Jersey. Attend this important session to assure you’re operating in compliance and are up-to-date. 11 a.m. – Noon Networking Excellence for Real Estate Professionals Christine Beckwith Learn to be a top-of-mind networker with proven results in prospecting and networking. In this session, you’ll learn the fastest and most proven ways to build an amazing portfolio of clients, referrals and listings. Repeated Tuesday, 4 – 5 p.m. Room 419 CE: None Track: N, P

Success in 2018 Sean Carpenter Room 302 CE: None Track: B, P Leadership is an incredibly

important part of any industry, but in real estate it is critical. From the grassroots to the national level, being a leader in your community and earning the trust and attention of your followers is critical for your success. This session examines aspects of leadership that can lead to having a tribe of followers versus simply walking alone. Learn how to lead your brand, brokerage or association to new levels of success. 9:30 – 11:30 a.m. Get a Grip on Environmental David Sulock Room 322 CE: 2 hours NJ/NY/PA (NJ Elective) Track: L This session covers environmental issues ranging from oil storage tanks to mold and how to remediate these concerns so they don’t negatively impact your real estate transactions. Don’t miss this important session designed to help you take a proactive approach to these issues. 10 a.m. - Noon New York State Legal Update S. Anthony Gatto, Esq. Room 318 CE: 2 hours NY (1 Agency) Track: L This session will provide the latest information for New York licensed brokers, managers and agents. NYSAR’s legal counsel will cover a wide array of legal issues including legal obligations of the licensee and an in-depth look at agency as well as other issues critical to reducing risk in your real estate practice.

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