AOL Course List Modules & Duration in Hours V21

Sr. No.

Course Name

Course Modules

Duration in Hours

 Active Listening Skills  Negotiation Skills  Conducting Meetings  Stress Management

 Time Management  Decision Making  Feedback & Feedforward  Influence, Interpersonal Skills and Conflict Resolution  Coaching for Performance  People Engagement

 Goal Setting & Planning  Cross-culture Awareness  Inspiring & Leading Change  Innovation at Work  Customer Orientation  Managing Virtual Relationships  Result Orientation  Ownership & Accountability  Managing Performance  Conducting Fair Appraisals

 Ownership & Accountability  People Engagement  Dealing with Disgruntled & Toxic Employees

7.

Delegating Effectively

14

 Feedback & Feedforward  Coaching for Performance

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