2025 ANNUAL REPORT
2025 ANNUAL REPORT
CONVERSATIONS THAT MATTER
home care
home infusion therapy
0%
100%
0%
100%
6%
18%
22%
37%
8% 7%
7% 18%
6% 10%
41%
9% 9%
2%
Organization & Administration The distribution of deficiencies on Home Care surveys in 2025 is very consistent with last year’s findings. The preponderance of issues fall into Provision of Care and Record Management. Training on documentation practices is a recommended improvement action. Fiscal Management
Organization & Administration While the most frequent individual standard deficiencies came from Provision of Care and Records Management, 2025 saw an increase in the area of Program/Service Operations. These standards generally focus on required policies. Improvement opportunities exist in policy implementation. Fiscal Management
Program/ Service Operations
Human Resource Management
Provision of Care & Record Management
Quality Outcomes/ Performance Improvement
Risk Management: Infection & Safety Control
Program/ Service Operations
Human Resource Management
Provision of Care & Record Management
Quality Outcomes/ Performance Improvement
Risk Management: Infection & Safety Control
hospice
home health
0%
100%
0%
100%
7% 14%
23%
48%
5%
3%
4% 7%
10% 12%
9%
56%
2%
Organization & Administration Hospice providers have the greatest opportunities for improvement in the area of Provision of Care and Records Management. Last year, this section represented more than half the overall deficiencies; this year’s result showed a greater than 12% improvement. Fiscal Management
Organization & Administration While Home Health still has opportunity in Provision of Care and Record Management, the relative percentage (56%) improved from 2024 (62%) indicating that agencies are working issues, especially with regard to documentation practices. Fiscal Management
Program/ Service Operations
Human Resource Management
Provision of Care & Record Management
Quality Outcomes/ Performance Improvement
Risk Management: Infection & Safety Control
Program/ Service Operations
Human Resource Management
Provision of Care & Record Management
Quality Outcomes/ Performance Improvement
Risk Management: Infection & Safety Control
Section 3: Fiscal Management
Section 4: Human Resource Management
Section 5: Provision of Care and Record Management
Section 6: Quality Outcomes/ Performance Improvement
Section 7: Risk Management: Infection and Safety Control
Section 2: Program/Service Operations
Section 1: Organization & Administration
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