INFORMING OUR ASSOCIATES ABOUT ALL THINGS AVERITT • VOL. 8 • 2024 COMMUNITY CHALLENGE matters
PHENOMENAL PERFORMANCE: PROFIT SHARING CONTINUES TO BE STRONG P2 GROWING WITH AVERITT: LEADERS SHARE THEIR KEYS TO SUCCESS P4 BUILDING CONNECTIONS: CHARLOTTE ASSOCIATE ACTIVE IN REFERRALS P5
Driver Appreciation Week is Sept. 15-21, and it's a wonderful time to honor you and say thank you for all you do! See more about our plans for this special week on P3 . A TIME TO CELEBRATE YOU
CELEBRATING A TEAM EFFORT Driver Appreciation Week is an important event in our industry, and it’s also one of my favorite times of the year. This celebration is one of the many ways we recognize
the best team in the business, and I love to see how we honor our driving force. During this time, I’m reminded of how our success truly is a team effort. The way we deliver excellence is much more
than just LTL, Truckload, Dedicated, Distribution & Fulfillment and Integrated. It’s about people. And it’s about us working together to help others succeed. That teamwork has built a strong foundation for more than 50 years, P2
TEAM NOTES From Gary Sasser
Outstanding Second Quarter Profit Sharing Contributions
CONTINUED EXCELLENCE
Profit Sharing is a prime example of how we’re able to win individually and as a team. And the great thing about Profit Sharing is you get to see the results in real time.
In the second quarter, an amount equal to 7.988% of your pay was contributed to your 401(k) retirement account! That's very close to our total in the second quarter of 2023, and it’s significantly more than the average match that most companies offer. To show how strong our Profit Sharing performance has been for several years, this is the 14th consecutive quarter that we’ve achieved at least 5.8%!
“Profit Sharing is something we believe in, and your efforts play a critical role in keeping our performance at such a high level,” says President and Chief Operating Officer BARRY BLAKELY . “Thank you for everything you do to make it happen – your efforts absolutely make a difference.” To learn more about how our Profit Sharing program works and ways you can affect how much you earn, go to InsideAveritt.com/ProfitSharing . T m
IN THE SECOND QUARTER, AN AMOUNT EQUAL TO OF YOUR PAY WAS DEPOSITED INTO YOUR RETIREMENT ACCOUNT! 7.988%
Properly inflated tires cut down noticeably on fuel costs. That means more profits to share with everyone. PROFIT INFLATOR
Visit the NEW Profit Sharing page! InsideAveritt.com/ProfitSharing
AUGUST 2024
FROM GARY SASSER PG. 1 and we’re in prime position for an even brighter future. Because of your efforts, we’re able to say thank you all year long with top-notch equipment, facilities enhancements and amenities that provide you with the best possible quality of life on the job. In addition to our driving force, I’m thankful for every associate, because it takes all of us to provide outstanding service. From the dock to maintenance to dispatch, and from our corporate associates to our leadership group, everyone makes a difference. And I want you to know I appreciate your efforts.
Through the teamwork we show each day, our customers know exactly what they’re getting when they partner with Averitt – professionalism, quality, pride in a job well done, a focus on safety, and an array of innovative and creative solutions. I look forward to seeing the many celebrations throughout our network during Driver Appreciation Week. And just in case I don’t see you at our facilities, I hope you enjoy this special time. Thanks again for all you do!
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CELEBRATING THE BEST TEAM
Driver Appreciation Week Sept. 15-21
Driver Appreciation Week is one of our favorite times of the year because it’s one of the ways we celebrate the best team in the industry. This year’s event is scheduled for Sept. 15-21, and during that time facilities throughout our network will have cookouts, giveaways and other festivities.
Additionally, as has been the case for several years, we’ll have drawings for prizes such as gift certificates, Red Thinkin’ Rewards points and more. And five lucky over-the-road drivers will have their names entered in a drawing for an assignment of a brand-new Freightliner! Each day during Driver Appreciation Week, we’ll update our special Driver Appreciation Week homepage to let you know who won our daily drawings. So be sure to check out InsideAveritt.com/DAW2024 to see if you won any prizes, and we can’t wait to celebrate this special time with you! T m
ROOM TO GROW Knoxville Dock Expansion Puts Us In Strong Position For The Future
Golf Tournament Set For Aug. 31 In Cookeville We have lots of facilities enhancements taking place throughout our network, and those projects are all about preparing us for what's ahead while at the same time giving associates the best possible quality of life on the job. One important project in the works is a dock expansion at our Knoxville service center. We anticipate the enhancement will be completed by early 2025, and it will add 56 doors, giving us a total of 154. “This addition is for the future,” says Knoxville Service Center Director JEFF PENLEY, “and it will put us in position to always be a solutions provider for our customers moving forward.” Region 1 Vice President BRYAN SNYDER says the
project will also positively affect multiple services. “With the expansion, we are well positioned for future growth within our LTL and pool distribution markets,” Bryan explains. “The Knoxville service center processes approximately 1.9 million pounds per day, and this expansion will give us plenty of capacity well into the future. The dock is going from 60 feet to 80 feet wide, which will give us ample space for staging freight during our inbound city operation.” We’re excited to see what’s in store for our Knoxville team as this enhancement gets closer to completion. Because with added space and the best associates in the industry, we’ll be able to move more freight In And Out Of The South through this key market! T m
ALWAYS MOVING FORWARD WITH FACILITIES
Our facilities enhancements all boil down to putting our core beliefs into action. That includes our commitment to Always Averitt. We recently released a video that shows how our investments are setting us up for a brighter future, and you can watch the video at InsideAveritt.com/FacilitiesWhy.
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‘ALWAYS ASK FOR MORE’
Service Center Director Started Out As Operations Support
Jonathan was referred to Averitt by a friend in 2006 after serving in the Army, and he began his career at our Orlando facility in a role that is now known as operations support. After three years, Jonathan moved over to the dock to help oversee a large account that we had gained. Three years later, he was promoted to a frontline leader position, doing inbound for about a year. Jonathan then switched to outbound and distribution for about a year, then he served in city dispatch for five years before moving to sales in 2019. Jonathan’s most recent promotion has taken him to Greenville, where he is filling the role of JEFF MONROE following Jeff’s retirement. “I think the key to my growth has been not to settle and always ask for more,” Jonathan says. “Some people shy away from more work. But sometimes when you show interest and ask how to do something, people can see you’re interested in the next step, and they can mentor you. I showed interest every time somebody showed me how to do something. That helped me develop my skills in every area I was working, and it helped me grow within Averitt and be more successful in my roles as I took them on.” Jonathan says open communication is another big key to growth. “Communicate with your leaders. Let them know that you’re interested in moving up and that you want to be mentored,” he explains. “Say to your leaders, ‘I want to learn how to do this and work at the next level.’ So when the opportunity does come, you are ready.” And as Jonathan found out with his most recent promotion, being willing to relocate can open even more doors. “If you want it, and if it’s not a deal-breaker, there are always opportunities within all of Averitt,” he says. “Are you willing to move, and are you willing to go for it?” ‘YOU NEVER KNOW WHEN YOUR OPPORTUNITY IS COMING’ Over in Dothan, DANIEL METCALF has also seen growth in his career. He came to Averitt a little more than 12 years ago as a city driver after spending more than a decade at another company. “It was night-and-day different,” Daniel says. “We have great people to work with, Averitt is a great company and we have great equipment.” Daniel’s growth journey started after he began filling in for leadership responsibilities as needed. “I started picking up on it and learning, and that became my thing,” he explains. “My thought process progressed into, ‘Maybe that’s what I need to be doing.’” Daniel was recently promoted to a frontline leader role, and he says there In his 18 years with Averitt, new Greenville Service Center Director JONATHAN JIMENEZ has found that there are always opportunities for growth if you ask for them.
At top, JONATHAN JIMENEZ is now our Greenville Service Center Director after beginning his Averitt career as an operations support associate. Above right, DANIEL METCALF was recently promoted to frontline leader after starting as a city driver. Daniel gives credit to Service Center Director ALAN JIMMERSON (above left) for helping him grow in his career.
are several factors that have helped him grow. “The biggest keys for me have been learning as much as I can, always watching and asking questions,” says Daniel, who also gives credit to Service Center Director ALAN JIMMERSON . “‘Why do we do this?’ ‘Can we do that this way?’ I’ve also always shown interest and have been excited about it.” Daniel encourages other associates to prepare for whatever may be next in their careers. “Always show you care. And learn as much as you can, because you can never know too much,” he says. “Succeed at any task you have in front of you, and knock it out of the park. You never know when your opportunity is coming, so be ready for it.” WHAT IS YOUR NEXT STEP? To learn more about the opportunities that are available – including our Job Hotline, information about our Dock-To-Driver Training Program, Leadership Development and how we Promote From Within – visit InsideAveritt.com/Opportunities . T m
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BUILDING CONNECTIONS Charlotte Associate Has Made Many Referrals In Career
After coming to Averitt as a part-time dock associate, Scott went through our Dock-To-Driver Training Program and served as a city driver for more than 30 years. A few years ago, he transitioned into a new position helping to oversee our Charlotte Avery Warehouse. In that role, Scott receives trucks, assists with inventory and makes a couple deliveries each day. Scott uses our Power of One capabilities as a powerful referral tool. “I have regional drivers from other companies coming in – at least one a day. I talk with some of them, and I’ll give them referral cards,” he says. “They ask about over the road, and I say, ‘Averitt does it all.’ I also have LTL drivers coming down here doing pickups, and they’re like, ‘I didn’t know Averitt had a warehouse like this.’ We service whatever the customer wants. That’s one thing that sets Averitt apart. If you want a specialized service, we’ll do it.” ‘SOMETHING MUST BE GOOD ABOUT AVERITT’ During his tenure as a city driver, Scott built connections with many drivers from other companies. “It was basically the Averitt image and equipment. They would see me every day and the service we provide. One thing led to another, and we’d SCOTT OVERCASH has been with our Charlotte team for nearly 36 years, and during that time he’s had many opportunities to make People Like You referrals. At least four have been hired by Averitt, and Scott continues to make a habit of letting others know about us.
Charlotte associate SCOTT OVERCASH has seen at least four of his People Like You referrals hired by Averitt.
start talking about Averitt. They’d say, ‘Wow, you’ve been there a long time, so something must be good about Averitt.’ I’d tell them exactly the way it is, and I’d ask them what they want to do.” Scott’s most recent referral was his nephew, who was hired as a part-time dock associate. “He called me recently and said, ‘Uncle Scott, I really appreciate you helping me come to Averitt,’” Scott recalls. “He said, ‘I love it here. I wish I’d done it years ago.’” Though he has made many referrals over the years, Scott has been careful to only refer people he thinks will be a good fit for our culture. “I don’t go to bat for a lot of people,” he explains. “I go to bat for people I know want to make Averitt a career. Not just a part-time job to make money. There’s a big difference in the two.” Thank you, Scott, for your dedication to quality People Like You referrals! Your commitment and the commitment of associates throughout our network is keeping us strong for the future! To learn more about our People Like You referral program – including a list of open positions and information about how you can earn referral rewards – visit InsideAveritt.com/PeopleLikeYou . T m
SHOWING THE POWER OF ONE MORE Associates Referring People Like You, Earning Referral Rewards
People Like You are very important for our future success, because you know others who would be a great fit for our culture. These associates earned referral rewards after their referrals were hired to the Averitt team!
Corporate associate HANNAH-KATE SIMS
Dallas dock associate EDUARDO MEDINA
Knoxville dock associate BARRY REILLY
Director of Corporate Business Development JEFFERY WILHITE
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Cracker Barrel Account A Strong, Long-standing Partnership A BARREL FULL OF TRUST
Any relationship that lasts 25-plus years has to be built on trust and respect. And that’s exactly what we have with Cracker Barrel Old Country Store.
Averitt. “My experience at Averitt allows me to connect with our driving force and leadership team on a personal level, fostering trust and open communication. It also enables me to provide practical guidance and support, helping them navigate their roles effectively.” IMMEASURABLE BENEFITS According to Scott Gardner of Cracker Barrel’s distribution and logistics leadership, the solutions we provide are crucial for his team’s success. “Averitt is kind of the glue that holds our supply chain together,” Scott says. “Without Averitt, we couldn't get done what we need to get done every day. The benefits are almost immeasurable for us, from the relationship that drivers have at the stores with our store managers to Averitt's engineering and technology team. It just drives innovation and continuous improvement throughout our supply chain.” Jim Burnett, Cracker Barrel’s Director of Logistics, adds that communication is another key. “I think the success of that relationship is not only because of Averitt’s operational expertise, but for me, I think it boils down to mutual trust across our organizations,” he says. “We’re going to come together and collaboratively solve problems as they arise within the Cracker Barrel supply chain. We trust that Averitt is going to have our interests in mind as we design these solutions.” Because of that, we can help each other succeed. “The Averitt/Cracker Barrel relationship works not only because of that trust between the organizations, but also because of Averitt's care,” Jim says. “We know and are extremely confident that Averitt cares about doing the right thing for Cracker Barrel. It cares about servicing our business in a way that makes sense and provides mutual value.” We’re proud of the atmosphere we’ve developed with Cracker Barrel through the years, and we look forward to building our partnership even more in the future! To see more about how we deliver excellence with this account, check out our customer testimonial video at Averitt.com/CrackerBarrel . T m
“Our relationship has grown over the years, and it’s very strategic,” explains Dedicated Director of Operations CLINT EDEN . “At the beginning, we were doing the basic ‘blocking and tackling’ of delivering freight with our Dedicated team.” Now, we’ve developed into a true example of The Power of One. In addition to store deliveries with our Dedicated fleet, we handle switching and shuttle
CLINT EDEN
operations at Cracker Barrel’s distribution center in Lebanon, Tenn.; yard management; transloading services from our Savannah service center to Lebanon; special projects such as store openings and remodels; and the implementation of our Averitt Enterprise transportation management solution.
STABILITY AND PROMOTING FROM WITHIN All these services are executed with precision each day by a team that features more than 40 drivers and 50 total associates. And the account is led by someone who knows firsthand our commitment to Promote From Within.
Site Manager CAMRON COKER came to Averitt a little more than six years ago as a driver for our Kamtek
CAMRON COKER
Dedicated account. After about a year there, he moved into a dispatch role where he served for a year before being promoted to frontline leader. In April of 2022, Camron was promoted to Site Manager for our PrimeSource account, and in June of 2023 he moved to his current position. “Having risen through the ranks myself, I bring a unique perspective and empathy to my leadership role,” says Camron, who stepped into the role formerly held by CONNIE DIES , who retired in 2023 after 38 years with
BORN TO RUN (OR WALK) Averitt 5K And 1-Mile Walk Is Coming In September
The Averitt 5K and 1-Mile Walk is a great way to build or continue healthy habits so you can Live Well. Now in its 17th year, this year’s 5K will take place Saturday, Sept. 14 at our corporate campus in Cookeville. As has been the case for several years, there will be two ways to participate – in person on Sept. 14, or virtually anytime during September. At the in-person run, we’ll have drinks and snacks, and participants will also have the opportunity to enter prize drawings. The
1-mile walk will begin at 7:45 a.m., followed by the 5K at 8 a.m. Additionally, all participants in the in-person event will receive a free T-shirt, as will associates who complete the 5K virtually. The Averitt 5K and 1-Mile Walk is a free event, so we encourage you to join teammates in Cookeville or participate virtually! For more information or to sign up, visit InsideAveritt.com/Averitt5K . T m
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IN CASE YOU MISSED IT
KEEPING UP WITH ALL THINGS AVERITT
If you’re not subscribed to our podcasts or watching them on InsideAveritt.com , you’re missing out! Our From the Driver's Seat and Winner’s Circle podcasts drop on a weekly rotating schedule, so you’re sure to watch or listen to something interesting every week. Here are some of the most recent episodes: A Little Something For Everyone – Our Dedicated Flex drivers have the opportunity to work on multiple accounts and can do everything from local deliveries to flatbed. From The Driver’s
JOHNNY FIELDS of our executive leadership recently joined host AMOS ROGAN on the Winner’s Circle podcast.
Set Up For The Future – Everybody plays a part in making sure our team stays financially stable, and our Always Averitt plan ensures we remain who we are well into the future. Winner’s Circle guest: Chief Financial Officer JOHNNY FIELDS . T m
Seat guests: Dedicated Flex leaders MARLIN GROSSHOLZ and CRAIG WEST . Always Something To Learn – Keeping our equipment rolling is critical to our success in moving our customers’ freight. Winner’s Circle guest: Tifton maintenance leader DUSTIN DYKES . A True Team Atmosphere – We’ve had a long-standing relationship with the Mercedes plant in Vance, Ala., that has been a win-win. From The Driver’s Seat guest: Site Manager RANDY SARTAIN . What’s So Good About Averitt? – Referring new teammates helps our team grow. And sometimes finding People Like You is as simple as starting a conversation about why Averitt is a great place to work. Winner’s Circle guest: Decatur transportation specialist CLINT DICKEY . Investing In Safety – We are committed to having the safest fleet on the road, investing in technology to help avoid accidents before they happen. From The Driver’s Seat guest: Director of Safety and Compliance JASON BOLTON .
Scan here to see more video content!
WE'VE GOT YOUR BACK VIDEO HIGHLIGHTS HOW TRACTOR TECHNOLOGY HELPS PROTECT YOU There’s no replacement for your skills as a driver. But we’re
many ways we’ve got your back. This course is an excellent resource for every driver, regardless of your role. As an extra incentive, all drivers who watch the video by Sept. 30, 2024 will be entered in a drawing for 10 winners of 250,000 Red Thinkin’ Rewards points ! To watch the Safety Features video, go to InsideAveritt.com/SafetyFeatures . T m
committed to helping you stay safe with dynamic safety technology on our tractors, and we recently created a video that keeps you informed on the features that are unique to your vehicle. From blind-spotter technology to adaptive cruise control and lane-departure warnings, our Tractor Safety Features video highlights the
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TIME FOR HEALTH SCREENINGS!
Participate in our 2024 health screenings to Live Well ! All full-time and part-time associates can join, and spouses enrolled in an Averitt health plan are welcome too. Sign up by Sept. 20 using the myHC360+ app or at my.hc360.app. Don’t miss your chance to win up to 250,000 Red Thinkin' Rewards points or five days of 2025 PTO ! For a full list of info, check out InsideAveritt.com/HealthScreenings . T m Chance To Win Red Thinkin’ Rewards, Paid Time Off
HONORED FOR OUR EFFORTS Averitt Named Top Green Fleet By Heavy Duty Trucking
We're proud to say that sustainability isn’t simply a goal – it’s an ongoing responsibility. And because of our efforts to do the right things for the environment, we were recently honored by Heavy Duty Trucking as a “Top Green Fleet” for 2024. Among the criteria for the
eliminate waste and pollutants, and taking daily, measurable steps toward a cleaner future. We do all these things to ensure a healthy, hopeful tomorrow for our associates, our customers, our communities and our planet. To learn more about our environmental efforts, go to Averitt.com/Green . T m
award were fuel efficiency, freight efficiency, use of clean-burning engines and electric vehicles, and having “green” facilities. Thanks to your commitment to sustainability, we’re on the cutting edge of embracing new innovations and technology, evaluating our supply chains to
Check Out Your Red Thinkin’ Rewards Account To Get Entered LOG IN = WIN A TV! It’s easy to see that our Red Thinkin’
Remember, you can earn points every day for actions such as making People Like You referrals, meeting operational goals, staying safe and reaching milestone anniversaries. And the Red Thinkin’ Rewards online catalog has thousands of items to choose from, giving you the opportunity to cash in on whatever you want! To learn more about the Red Thinkin’ Rewards program, go to InsideAveritt.com/Rewards .
Rewards program is a great way to say thank you for your commitment to excellence. Do you know what else is easy to see? A 40-inch Hisense LED HD Smart TV! When you log in to your account between now and Sept. 30, you’ll get entered in a drawing to win this TV. Check out your account so you can see all the prizes you could be earning simply for a job well done.
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DRIVING PASSION AND REWARDS
Richard Meyers’ Journey with Red Thinkin' Rewards
Richard has been collecting watches for more than 30 years, amassing an impressive collection that now boasts 51 timepieces. Thanks to his Red Thinkin’ Rewards , Richard has added 10 new watches to his collection over the years. "I love the program and love the rewards," Richard shares with enthusiasm. "It gives you something to look forward to and encourages you to do your best job to earn points." An eight-year member of our team, Richard appreciates how the RTR program goes beyond the usual expectations between a company and its associates. "I have never worked for a place with a program like this; it helps you feel like more than just a number, as someone who is valued," he says. The benefits of the RTR program extend beyond Richard himself. He often shares the rewards with his family, checking the RTR store to see if there's something they might want. Sharing this benefit with his loved ones adds another layer of satisfaction and pride. We believe in recognizing and rewarding the professionalism and dedication of our associates. Our Red Thinkin' Rewards program is a testament to this commitment, offering our associates the opportunity to earn points and spend them in the RTR store. For RICHARD MEYERS, one of our Cincinnati city drivers, the RTR program has become much more than just a reward system; it’s a way to enrich his passion.
Cincinnati city driver RICHARD MEYERS has used his Red Thinkin' Rewards points to build on his impressive watch collection.
We are proud to support Richard and other associates in your personal and professional journeys. Stories like Richard’s inspire us to continue enhancing our RTR program, ensuring that every associate feels valued and motivated. Whether it’s adding to a treasured collection or sharing joy with family, the rewards and recognition are available to you! To learn more about our Red Thinkin' Rewards program, and to see a catalog of prizes you could cash in on, log in to InsideAveritt.com/Rewards . T m
OVER 20 TEAM We’re proud to add members to our Over 20 Team! The following associates joined our team in August 2004: Karen Beck Gadsden Harvey Gandy Dallas Ronnie Johnson Tampa Bonnie Mack Petco Jeffery McMillon Memphis Alfred Peterson Atlanta West Mario Ramirez El Paso Petrona Smith Corporate Boyd Suitor Harlingen Barry Sweat Mercedes
SAFETY AWARDS For a complete list of Safety Award winners, including five- and 10-year recipients, visit InsideAveritt.com. 30 YEARS Timothy Cupp Knoxville Thomas Warmouth Chattanooga 25 YEARS Robert Martin San Antonio
Scott Thompson
Knoxville
Charles Johnson Bobby Martin Larry McDaniel Russel Miller Timothy Thomas Lonnie Williams 15 YEARS Larry Billings William Blackwell Luis Flores Sr. Steven Fulper John Hall Jr. Joseph Hicks Osbaldo Torres
Birmingham
Roy White
Dallas
Decatur Dothan Dallas Mercedes
For a list of August milestone service awards, including the newest members of our Over 20 Team, visit InsideAveritt.com .
West Palm Beach
Cookeville Grenada Houston Nashville
20 YEARS Leonard Dacey Christopher Dixon
Atlanta East Chattanooga
Charlotte Jackson MS Mercedes
Houston
Larry Fowler
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TEAMING UP FOR A LEGACY
Associates Step Into Memorial Walkathon
HR associate DAVID WALKER says one of Lori's loves was walking. She was known for her morning walks, where she would reflect and pray while watching the sunrise. "We wanted to do something to honor her, and that's how the memorial walk came about," he explains. The event, which took place in May, was more than a walk; it was a celebration of Lori's spirit and the impact she had on everyone she met. Participants wore T-shirts emblazoned with her uplifting phrase, "We got this." "Lori was the best person. She did not have a mean bone in her body," says David. The walkathon also served as a fundraiser, with over $500 raised for Empower Upper Cumberland, an organization supporting low-income families. "We wanted to find something we could do with the same heart that In a heartfelt tribute to a cherished colleague, our corporate Human Resources team recently held the inaugural Lori Wester Memorial Walkathon. Lori was a six-year team member who passed away in November last year.
As part of the ongoing Team Up Community Challenge, our corporate Human Resources team recently held the inaugural Lori Wester Memorial Walkathon to honor this teammate who loved to walk.
Lori had," says David. The success of the walkathon is a testament to the compassion and dedication of our team to give back. Thank you for making a positive impact on our communities. T m
When we go above and beyond to provide excellent service, it shows that Our Heroes Wear Red! These associates went the extra mile to represent Averitt with pride – and our customers said it showed! COMING THROUGH ON OUR COMMITMENT TO SERVICE
JOSEPH MOORE – Knoxville, TN Joseph is one of the most outstanding drivers I have ever worked with. He has a great attitude coupled with a willingness to do whatever it takes to get the job done. We are blessed to have him as an associate. I am glad he is always close by. Bill, Dollywood – Pigeon Forge, TN
SENECA HENDERSON – Tyler Seneca is the most polite and professional driver I have had. He helped bring the entire shipment into the building. Such a great driver. Marissa, Superior Transport & Logistics – Green Bay, WI
ERNEST WALKER – Mobile Ernest called ahead of arriving, giving me a heads up. When he arrived, Ernest turned his truck through a series of difficult turns, and down to the loading area. He made the delivery pleasant and painless. Jeff, Mockingbird Devices – Mobile, AL
LANE GORE – National Call Center I really appreciate the amazing customer service Averitt has, especially from Lane. Today, good customer service is hard to find. James, Residential – Midway, UT
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SERVICE AWARDS
Below are the five-year milestones of associates WHO HAVE SERVED 20 YEARS OR MORE with our team. To view all available photos of our latest service awards, visit InsideAveritt.com.
Jackson TN associate DAVID BENNETT (right, 35 years) with Service Center Director Doug Granito (left)
Dothan Service Center Director ALAN JIMMERSON (right, 35 years) with Region 3 Vice President David McGonagill (left)
Jacksonville associate KEVIN BULL (right, 30 years) with Service Center Director Tommy Webb (left)
Knoxville associate RANDY FREELS (center, 35 years) with operations support associate Stephanie Murrell (left) and frontline leader Earl Hartsell (right)
Dedicated associate KENNY COWANS (center, 30 years) with Dedicated Director of Analysis & Administration Nick Fields (left) and Dedicated senior operations manager Marilyn Jones (right)
Orlando safety coordinator RICK SHAW (right, 30 years) with Director of Safety and Compliance Jason Bolton (left)
Richmond associate TIMOTHY TRACY (right, 30 years) with Service Center Director John Beauchamp (left)
Knoxville associate ROY TOLLEY (30 years)
Mercedes associate RICK KROME (right, 25 years) with Site Manager Randy Sartain (left)
Corporate associate LYNN TATE (25 years)
Mercedes associate ALFRED WOODS (right, 25 years) with Site Manager Randy Sartain (left)
Cookeville associate TIM MATHENEY (right, 25 years) with Service Center Director Sammy Talent (left)
NEW LEADERS
Julissa Garza
Frontline Leader LAREDO Frontline Leader CINCINNATI Frontline Leader COSTCO Frontline Leader FORT MYERS Frontline Leader NASHVILLE
George Rembert
Frontline Leader CHARLOTTE Frontline Leader COSTCO
Kenneth Martin Jeffrey Monroe Alberto Oranday Joseph Thomas Ralph Wright John Sims
Atlanta East Greenville San Antonio Atlanta East Roanoke Dedicated
Jon Bozeman
Frontline Leader TIFTON
Ryan Klein
Cortney Williams
Brad Brown
Director Mkt. & Comm. CORPORATE
David Lowery
RETIREES Thank you for your service to our team! Anthony Cangelosi Charlotte Michael Davis Louisville Richard Freiwald Cracker Barrel
Keith Burden
Frontline Leader HOUSTON Frontline Leader GREENSBORO
Zach Melton
Jose Flores
Kendall Painter
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Drive Smart. Drive Safe.
Learn how to make the most of your tractor’s safety systems.
Watch our training module at InsideAveritt.com/SafetyFeatures
Make plans to attend a cookout near you! View more appreciation cookouts on the Events Calendar at InsideAveritt.com . UPCOMING COOKOUT EVENT SCHEDULE
S E P T EMB E R
OC T OB E R
Sept. 16: Memphis Sept. 17: Jackson TN Sept. 18: Nashville Sept. 19: Knoxville Sept. 20: Mercedes
2-8p 7-10a
Oct. 1: Birmingham
2-8p 2-8p 2-8p
Oct. 2: Tupelo Oct. 3: Decatur
11a-5p 11a-5p
2-6p
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