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Virtual Counseling
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Virtual counseling 1 Receive quality, behavioral health care without leaving home. Simply connect via your phone, computer or tablet and you can: • Have access to more than 206,000* virtual providers, the largest virtual network in the country. • Schedule appointments online with licensed counselors or psychiatrists through our virtual only provider groups. • Get access to providers with a wide variety of specialties such as autism and substance use, as well as providers who specialize in treating emergency responders. • Receive confidential treatment for stress, anxiety, depression and other conditions from MDLIVE behavioral care providers. • Use new modality options, such as private text therapy with providers like Talkspace. • Use behavioral health coaching via text-based chats with Ginger. Includes self-guided learning activities, and, if needed, video-based therapy and psychiatry. 6 • Access an app-based virtual counseling program for depression, anxiety or burnout with Meru Health. • Access virtual behavioral health coaching for families and children ages 18 months through 17 years old with Brightline. • Obtain first-time appointments in two days or less through provider partners Alma, Bicycle Health, Brightside, Headway, Meru Health, and Path. • Use our Fast Access Network providers who offer first-time behavioral support appointments within 5 days. 2 • Same out-of-pocket cost as an in-office visit when you use a virtual provider. • If you have a Cigna Healthcare SM EAP or Confide Behavioral Health Navigator enhanced EAP program, 3 you have access to virtual counseling, work/life referrals and resources. To learn more, visit myCigna.com.
Visit myCigna.com to find a provider.
* Unique provider data from August 2023, subject to change
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