CONTENTS Edition 1 2017 AIRE STREAM
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It’s a Great Time to Be a Part of Dwyer Group® President’s Update: The Game of Work
Life’s Defining Moments
CONTRIBUTIONS: Leading With Values 10 Building a Winning Team 12 Franchisee Spotlight: Brent & Christy Moore 14 Marketing is a Contact Sport 16 Franchisee Spotlight: Mike Kyser & Eileen Caramella 18 New Umbrella Brand Welcomes Dwyer Group Customers to the Neighborhood 21 New Franchisees 22 Tools of the Trade Review 24 Building the Aire Serv® Fan Base 27 Dollars & Sense 28 Tips for a Successful Start-Up 30 Voices of Women
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Brent & Christy Moore By: Tommy Dutton
New Umbrella Brand Welcomes Dwyer Group Customers to the Neighborhood By: Lisa Zoellner
DWYER GROUP, INC. Mike Bidwell, President, CEO Dina-Dwyer Owens, Co-Chair Mary Kennedy Thompson, Chief Operating Officer Lisa Zoellner, Chief Strategy & Marketing Officer AIRE SERV, LLC Steve Truett, President James Walker , Vice President of Operations Austin Brown, Local Marketing Specialist Randy Smith, Franchise Consultant Matt Mackling, Director of Retail Sales Tommy Dutton, Franchise Consultant Todd Williams, Franchise Consultant
PROTRADENET LLC Kathleen Seaman, Communications Specialist PRODUCTION Michael McCullough ,
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Creative Manager James Brown,
Freelance Graphic Designer Kimberly Denman , Senior Communications Manager
LinkedIn.com/company/Aire-Serv YouTube.com/user/AireServDotCom Facebook.com/AireServ
Twitter.com/aireserv AireServ.com/about/blog
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Building the Aire Serv Fan Base By: Matt Mackling
Send Aire Stream ideas to Kimberly.Denman@DwyerGroup.com
AIRE STREAM ® | EDITION 1
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