STRATEGIC PRIORITY 3: COMMUNICATION Be a model for excellence in internal and external communication.
Strategic Objective 3.1
Improve internal communication .
ACTION
ASSIGNED TO
COMPLETE BY
Chief continues providing email or video operational updates to all employees in the department. Command Staff should periodically attend roll calls and specialized unit meetings on all shifts. Develop process that invites employees to discuss issues and concerns with the chain of command. Survey personnel satisfaction on the type, speed, and inclusiveness of information and communication received from chain of command.
3.1.1
Chief ’ s Office
Ongoing
3.1.2
Chief ’ s Office
Annually
3.1.3
Chief ’ s Office
FY23
3.1.4
Chief ’ s Office
Annually
Strategic Objective 3.2
Ensure internal communication is open and conducive to problem solving.
ACTION
ASSIGNED TO
COMPLETE BY
Encourage personnel to use Ask Executive Staff tool on the police portal. Chief holds biannual departmental open forums to discuss issues and request feedback. Research best practices on how to communicate information internally so it is inclusive and clear to all employees. Create informational tools about departmental processes such as flow charts and division/unit responsibilities to share with the department. Encourage personnel to utilize the Fort Worth Employee University classes related to communication and research law enforcement communication classes for sworn personnel.
3.2.1
Chief ’ s Office
Ongoing
3.2.2
Chief ’ s Office
Biannual
3.2.3
Chief ’ s Office
Ongoing
Finance/Personnel Bureau
3.2.4
Annually
Finance/Personnel Bureau
3.2.5
Ongoing
FWPD FY2023 - FY2027 Strategic Plan
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