MAILING PREFERENCES To request a catalog or change future mailings, visit stem-supplies.com/catalog-preferences PRODUCT SAFETY Product Safety Rules: In compliance with Consumer Product Safety Commission rules, some products in this catalog include CHOKING HAZARD warnings. For a description of each warning, please refer to the full cautionary statements below as outlined by the federal government: Warning 1 CHOKING HAZARD— Small parts. Not for children under 3 yrs. Warning 2 CHOKING HAZARD— Children under 8 yrs. can choke or suffocate on uninflated or broken balloons. Adult supervision required. Keep uninflated balloons from children. Discard broken balloons at once. Warning 3 CHOKING HAZARD— Toy is a small ball. Not for children under 3 yrs.
SHIPPING, HANDLING & PROCESSING (SH&P)
In-stock products that ship parcel: Many of our products are stocked in our warehouse and ready to ship immediately. Over 99% of the time you order an in-stock product, it will ship from our warehouse the same day you ordered. Orders must be received before 4pm CST to qualify for same-day shipment. Your order will leave our warehouse in one or more boxes, and each box will typically weigh less than 50 lb for easy handling. The majority of these Parcel Shipments reach all lower-48 states in 4 business days or less and Canada in 8 business days or less. Shipments to Alaska, Hawaii, and northern Canadian territories arrive in 14 days or less. Delivery time to other locations will be determined at time of order. Truck Delivery: Truck delivery identifies products that are too large or too heavy to be delivered by parcel so they are sent via a larger truck. These products usually ship on a pallet, and a pallet jack or fork lift is required to unload the shipment. Truck items may ship directly from our warehouse or from another location. Someone must be present to sign for receipt of the delivery when the truck arrives. Truck delivery requires an elevated loading dock. The truck driver will use a pallet jack to move your product from the truck to your elevated loading dock. Truck Delivery to locations without an elevated loading dock: If you ordered item(s) that ship via truck, but you don’t have an elevated loading dock, a special lift-gate equipped truck is required. With lift-gate delivery, the driver will lower your order onto the surface of your truck-accessible parking lot, as near to your building as possible. You will bring your order into your building. A $105 delivery charge applies. If you would like the driver to bring your order into the building, choose from the three options below:
A. Threshold delivery. Driver will use a pallet jack to bring your order from the truck over the first threshold into your building. $85 add’l charge.
B. Room / Location of Choice delivery. Driver will use pallet jack to bring your order from the truck into the building and into a room of your choice, including up one flight of stairs. $135 add’l charge.
C. White Glove delivery. The most premium delivery option. Driver will deliver your order to a specified location within the building. Starting at $625 (price varies based on product(s)/ location).
PRICING We make every effort to honor the prices shown in this catalog until the release of our next catalog. In cases of significant changes in supplier or manufacturing cost, prices will be adjusted. Contract Pricing: Organizations who qualify for contract pricing receive discounted pricing on product. To learn if your organization qualifies, or for the details of your organization’s current contract pricing, please contact your STEM Supplies sales representative. Purchasing Cooperatives: Membership in a purchasing cooperative agreement is a great way to make large purchases easy. The purchasing co-op that STEM Supplies is affiliated with fulfills all state or local purchasing requirements. Members of the Sourcewell purchasing cooperative receive 10% off catalog price on most items and 5% off catalog price on Technology items. Shipping is free on products that ship parcel. Please identify your organization as a Sourcewell member at the time of your order. To learn more, visit stem-supplies.com/sourcewell. Sales Tax: All states and provinces in the US and Canada require us to collect and remit sales tax on your purchase, unless the state or province has granted the purchasing organization a Sales Tax Exemption. If your organization has this exemption, the taxing authority requires that a copy of a current, official Exemption Certificate must be provided. Send a copy of your completed Tax Exempt Certificate, Resale Certificate, or Direct Pay Permit, listing Gopher Sport as the seller, along with your Account Number, to gophersport@teamscert.com. If no certification is received, sales tax will be added where applicable. Payment by personal credit card/check may void the exemption. Expedited Delivery: Please contact us for availability and pricing for any express or expedited delivery needs. Shipments outside of the 48 contiguous states may have extended delivery times. For specific questions related to shipping, please contact one of our friendly and knowledgeable team members. 1-855-826-4540 (US and Canada) or 1-507-444-4254 (other locations outside the US and Canada). Shipping Charges: All shipping charges will be calculated at the time of your order using the package dimensions and delivery zip code.
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