BECKY STEPHENS AND SUE TROOST SPOTLIGHT: EMPLOYEE
Friends? Co-workers? Psychics? Yes, yes, and yes!
Becky Stephens and Sue Troost, key teammembers of Roz Strategies, have been an important part of Michael’s and Roslyn’s lives for many years. As a matter of fact, Becky and Sue were friends with Roslyn long before Michael came along. It was the late 1970s when Becky and Roslynmet as students at cosmetology school. Becky recalls the day when they became friends.“I was crying because I had to do a perm,”Becky says, laughing.“Roslyn came over, grabbedmy hand, and taught me how to wrap a perm so I could give my client a perm the next day. We’ve been friends ever since.”While Roslyn went on to work in a high-end hair salon, Becky pursued a career in dance. Sue also has a cosmetology connection with Roslyn. They met in the early 1980s when both worked at the same hair salon. And Michael was about to enter the scene.“Roslyn came into the salon talking about a man she hadmet the night before,” Sue said.“Who knows how or why, but I said,‘you’re going to marry him!’”— to which Roslyn replied,“We just met!”Sue was right, and Michael and Roslyn were married in 1985. Sue was a bridesmaid, and of course Becky was at the wedding too! Becky married around that time too and eventually moved to Mendocino, a coastal community in northern California, where she bought a restaurant with her husband, and then sold it and worked in an art gallery. When she returned to Los Angeles in 2005, Becky went to work with Michael in his tax resolution firm. Her experience with tax resolution work comes in handy in her current role as Manager of Client Happiness. When you call the office, Becky is there to answer your questions and assist in any way possible—and, she says,“tomake you happy!” Sue alsomoved north to the San Francisco area in 1985 and worked as an escrow officer and a mortgage broker. She found her way back to Southern California in 2014, just about the time Michael and Roslyn were launching their company. Sue started working part time, but soon after was hired on full time. Now, as Project Manager, Sue writes up the Tax ResolutionTimes, a done-for-you newsletter, provides fulfillment of clients’orders, andmanages marketing and sales projects. Sue is most proud of how she has learned tomaster the company’s CRM system, Infusionsoft, which is often called confusion-soft.
Left Becky, Right Sue
Becky and Sue have become more than co-workers; they’ve become good friends too. Becky fielded this question first: How do you like working with Sue?“She’s the best co-worker in the world! I love working with her, and she makes coming to work a pleasure.” Sue’s answer to a similar question?“Ditto.”Sue went on to say that the two of them love to talk about food, their kids, and animals. Becky is mom to Matt, who lives in Seattle. Sue’s daughter, Evan, lives in Montana, and her son, Connor, lives in the Bay area. This dynamic duo has one more thing in common. They’re both sort of psychic. Remember Sue’s prediction about Michael and Roslyn gettingmarried?Well, Becky made one of her own, this one about Michael and Roslyn’s younger daughter, Erica, getting engaged to her fiancé, Ramsey. Roslyn and Becky had gone to Colorado to visit Erica during her senior year of college. They were taking Erica and her friends out to dinner, and when Ramsey called to ask Erica on a first date, she invited him to come along with the group. That night, Becky fell in love with Ramsey and said to Roslyn,“Erica shouldmarry him”— to which Roslyn replied,“They just met!” But, like Sue, Becky was right. Erica and Ramsey will be married on July 13, 2019. And just like Sue and Becky attended Michael and Roslyn’s wedding, they’ll be invited to Erica and Ramsey’s, although Sue won’t be a bridesmaid this time.
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