FIGURE 4 SUCCESSFUL INITIATIVES Percentage who indicated how successful their organization was in undertaking the following initiatives. Top box scores 8-10, where 10 = extremely successful. 66 44 48
Expanded geographically
58
45
37
Changed top leadership
57
37
40
Been part of an acquisition/merger
56
36
33
Launched new products
54
36
58
Expanded into new market segments (i.e., new customer demographics)
52
33
16
Engaged in a major transformation initiative (e.g., changes in business model and/or operations)
49
26
43
Launched (i.e., entered into business)
28
25
● PRIORITIZERS ● DEVELOPERS ● LAGGARDS
27
Outsourced a core service or function BASE: ALL SAYING ORGANIZATION HAS/IS WORKING ON A STATED OR IMPLIED PURPOSE. N=431
6
HARVARD BUSINESS REVIEW ANALYTIC SERVICES
Made with FlippingBook Learn more on our blog