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Coca Cola Hellenic Bottling Consumer Products | MEE SAP Customer Data Cloud SAP ActiveAttention SAP Activate
Consumer Products
Based in Switzerland, Coca-Cola Hellenic is the world's third-largestCoca-Cola anchor bottler in terms of volume with sales of more than 2 billion unit cases.
160,000 Customers Migrated Without the need for password resets 4-Week Hyper-case Phase
Headquarters Switzerland
Products Bottling and distribution of Coca-Cola products
Web Site
coca-colahellenic.com
Business Challenges • Replace an outdated customer identity and access management system, which was difficult to support and required different password policies for external and internal users, with a modern solution • Consolidate customer identity data for different use cases in one place • Offer features such as password-free, social, and phone-number login • Obtain support to help prevent disruption to the business and customers during deployment Customer Benefits • Smooth implementation of a fully functional, high-performing authentication system • Improved security using risk-based authentication rules • Better user experience with password-free authentication and self-service capabilities
"Working with SAP Services and Support, we replaced our authentication system with SAP Customer Data Cloud, enabling a smooth, intuitive, and secure experience for our customers. The SAP experts’ exceptional technical support and collaboration throughout the implementation allowed us to fully leverage the solutions’ features."
Iliya Kolchev Group Access Risk Control Manager Coca-Cola Hellenic Bottling Company
Read the Success Story
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