Consumer Products Industry & CX Value Stories

Industry Trends The road to the new era of Consumer Products

Channel shifts driving ecommerce, and limiting on-premise 70% of consumers believe marketplaces are most convenient

Market pressures, high costs and supply chain issues driving scrutiny on investments 35% Wholesale Cost Increase .

Consumer preferences shifting faster with recession fears

v Urgent need to personalize engagement with first party data 71% of consumers want personalization

80% will change spending

Source:: Mirakl

Source:: Mckinsey

Source: Consumergoods.com

Source:: consumergoodsassisiation.org

The new era of Consumer Products: Customers are changing

The current political and economic climate is affecting the global supply chain. B2B customers need even more accurate stock and delivery information which leads to new requirements for demand and supply management and front- and back-office integration Leading consumer products companies also address inefficiencies, lower the cost-to-serve across the system, and allocate investments very causally with proven ROI in plan whether it's trade promotion, product or marketing,

Read the “Defining the Next Era of Consumer Products” Solution Brief

Read the “The future of packaging in the circular economy” Whitepaper

Read the “Accelerate the shift to a sustainable supply chain” Report

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