CASE STUDY Future Leadership Program
Company ABC contracted a consultant to train future leaders in management and compassionate accountability. The group was selected from cross functional groups and had various management experience. The training lasted nine months, involved 15 associates and four coaches. The consultants utilized basic management training, required reading and virtual projects deliverables. The project was sponsored by senior leadership and staff was provided adequate work hours to complete tasks. Based on before and after metrics the programs created better managers and a Pathway for Success for the individuals and the team. Technical Skills The technical skills of a candidate may influence a hiring decision based on the needs of the organization today, but how do you create an environment that promotes continued learning as the skills needed evolve? Communicating an expectation of perpetual learning should be done during the onboarding process along with the resources available. These resources can be internal, external, free, paid for by the company, or reimbursable. Providing paid time to utilize these resources is also valuable for the employee and organization. Build a Pathway to Success by providing a road map of milestones. Accomplishments can be celebrated through public recognition, small bonuses, or an increase in pay. Transparency of expectations for growth and reward sets a foundation of trust and can improve employee loyalty. Assessment of technical skills can be accomplished using different methods. Depending on your level of expertise in the subject, you can perform an evaluation. Third parties can be used to conduct a skill- level assessment, or you may also have resources within your human resources department who can assist. Any skill gaps that are uncovered can be put into the road map of success and this becomes a growth tool for the employee and a resource of accountability for the manager.
21
Made with FlippingBook Learn more on our blog