CCEWAgencyBrochure

Catholic Charities affirms the

WITH PARISHES AND THE GREATER COMMUNITY dignity partnering

of every person,

to serve and advocate

for those who are

to people throughout Eastern Washington. vulnerable, bringing stability and hope

Since 1912, Catholic Charities has affirmed the dignity of every person, partnering with parishes and the greater community to serve and advocate for those who are vulnerable, bringing stability and hope to people throughout Eastern Washington. Rooted in this mission, our legacy of service to our most vulnerable neighbors, regardless of religious affiliation, continually builds a foundation of stability, health and hope.

As a Catholic organization, we promote the life and dignity of all persons at all stages of life.

We herald Christ’s love for all by engaging each person respectfully and compassionately. We accompany them with dignity and love on their individual journey through poverty, addiction and illness.

Responding to Christ’s love, we envision a community where children born into poverty can thrive as adults, where all people live with the dignity of a roof over their heads and where the voiceless can speak and be heard. We collaborate with partners in business, government, church and nonprofit fields to solve community problems. We pioneer innovative programs to inspire action and hope among our clients. At all times, we commit steadfastly to the dignity of every person at all stages of life.

we transform lives by

RESPONDING TO CRISIS to ease the suffering of individuals and families who have been affected by disaster, who are experiencing homelessness or who are healing from trauma or addiction. STABILIZING LIVES by providing affordable apartments to the elderly, people living with disabilities and those who have experienced homelessness; helping with household chores and transportation to allow the elderly and people living with disabilities to remain in their homes; and providing free produce and farmers market vouchers so children and low-income seniors have access to healthy food. ADVOCATING IN HOPE to help people make progress in their own lives. We provide services that assist parents and children, migrants and people living with mental illness to live out more completely their identities as people made in the image and likeness of God.

PROGRAMS

CAPA/PREPARES (509) 455-4986 25 W. 5th Ave., Spokane, WA 99202 CATHOLIC CHARITIES WALLA WALLA (509) 525-0572 408 W. Poplar St., Walla Walla, WA 99362 CHRISTMAS BUREAU (509) 358-4254 12 E. 5th Ave., Spokane, WA 99202 COUNSELING (509) 242-2308 1960 N. Holy Names Court L3, Spokane, WA 99224 FOOD FOR ALL (509) 459-6163 925 N. A St., Apt 2, Spokane, WA 99201 HOMELESS RESOURCES (509) 325-5005 19 W. Pacific Ave., Spokane, WA 99201 HOUSE OF CHARITY (509) 624-7821 32 W. Pacific Ave., Spokane, WA 99201 HOUSING (509) 456-2279 12 E. 5th Ave., Spokane, WA 99202 HOUSING STABILIZATION (509) 340-9329 19 W. Pacific Ave., Spokane, WA 99201 IMMIGRATION LEGAL SERVICES (509) 455-4961 12 E. 5th Ave., Spokane, WA 99202 PARISH SOCIAL MINISTRY (509) 358-4273 12 E. 5th Ave., Spokane, WA 99202 RISING STRONG (509) 960-8632 SENIOR SERVICES (509) 459-6172 12 E. 5th Ave., Spokane, WA 99202 ST. ANNE’S CHILDREN & FAMILY CENTER (509) 232-1111

25 W. 5th Ave., Spokane, WA 99202 ST. MARGARET’S SHELTER (509) 624-9788 PO Box 2253, Spokane, WA 99210

RESPONDING TO CRISIS

Disaster Relief Disaster Relief provides residents of communities affected by natural disasters in Eastern Washington with access to case management, financial assistance and material support through an on-site case manager. Emergency Assistance Emergency Assistance provides residents of communities throughout Eastern Washington with access to assistance with basic needs, from groceries and gas to utilities and rent, through a network of parish and community partners. House of Charity House of Charity provides emergency shelter and services to individuals experiencing homelessness while preserving their individual dignity. House of Charity provides meals, case management and shelter to an underserved population of homeless men and women in any condition. Rising Strong Rising Strong provides residential services that allow families to stay together while they begin to recover from addiction, heal from trauma and rebuild their lives. Rising Strong offers holistic, family-centered drug treatment and housing to families at risk of entry to foster care. St. Margaret’s Shelter St. Margaret’s Shelter provides transitional shelter to promote positive life changes in a supportive, short-term environment. Families experiencing homelessness can enter this emergency and transitional shelter and access case management to regain and stabilize housing.

STABILIZING LIVES

Catholic Housing Communities Catholic Housing Communities is at the forefront of efforts to transform lives and communities by housing all people. Catholic Housing Communities provides affordable housing, including wraparound services to help residents thrive, to low-income seniors, veterans, people living with disabilities, farmworkers and chronically homeless individuals and families. Food For All Food For All provides healthy, locally grown food to children and residents who are low-income and/or elderly. Food For All works with community partners, early childhood education centers and farmers markets to develop infrastructure that helps vulnerable residents access local fresh fruit and vegetables. Housing Stabilization Housing Stabilization helps households stabilize their housing, income or substance use. Housing Stabilization empowers individuals and families to achieve their own goals for stability by providing supported housing, supported employment and opioid peer support services. Senior Services Senior Services helps low-income clients who are elderly and/or living with disabilities live in their own homes longer. Senior Services helps clients build bonds of friendship with volunteers, who drive them to appointments and shopping trips and help them with basic household chores.

ADVOCATING IN HOPE

CAPA/PREPARES CAPA/PREPARES provides an environment where parents can build loving bonds with their kids to prepare them for a healthy future. CAPA/PREPARES offers mentorship, resources and groups and classes to expecting and parenting individuals and families with children aged 5 and under. Christmas Bureau Catholic Charities coordinates the Christmas Bureau, an annual holiday assistance program, with Volunteers of America and The Spokesman-Review. The Christmas Bureau provides toys, books and grocery store vouchers for thousands of low-income individuals and families. Counseling Counseling provides high-quality behavioral health services that affirm the power of all people to change on their unique journey to wellness. Counseling uses evidence-based practices to provide support, reduce suffering and build resiliency for all persons regardless of ability to pay. Counseling offers discounted fees for persons who qualify and will not deny services based on a person’s race, color, sex, age, national origin, disability status, religion, veteran status, gender identity or sexual orientation. Immigration Legal Services Immigration Legal Services provides legal services that help families reunify and integrate into our community. Immigration Legal Services offers consultations, representation and assistance to documented and undocumented immigrants of all nationalities, ethnicities and religions Parish Social Ministry Parish Social Ministry empowers parishes, schools and community groups to connect with, advocate for and stand in solidarity with vulnerable community members. Rooted in Catholic Social Teaching, Parish Social Ministry coordinates emergency assistance, disaster relief services and local grant funding to address individual needs and systemic issues of injustice. St. Anne’s Children & Family Center St. Anne’s Children & Family Center provides high-quality early learning opportunities and experiences for children aged 1 month through 6 years. As a participant in the Washington State Early Achievers program, St. Anne’s is committed to meeting and exceeding all quality and educational standards for our center and for each child we serve. Catholic Charities Walla Walla Catholic Charities Walla Walla provides services to respond in crisis, stabilize lives and advocate in hope in the southern counties of Eastern Washington. Catholic Charities Walla Walla serves as a regional office of Catholic Charities Eastern Washington.

Catholic Charities serves over individuals each year. That’s more of our vulnerable neighbors throughout Eastern Washington who are living with dignity and hope. 70 000 ,

Programs of Catholic Charities Eastern Washington CAPA/PREPARES CHILDBIRTH AND PARENTING ASSISTANCE

CAPA/PREPARES provides a supportive family atmosphere for parents to build their self-confidence to raise healthy, happy children and break generational cycles of abuse and neglect. CAPA/PREPARES builds a parenting community by creating trusting relationships through classes, support groups and mentoring for expecting and parenting individuals and families with children aged 5 and under. CAPA/PREPARES meets families’ essential needs so parents can become the moms and dads they want to be.

CIRCLE OF SECURITY

FATHERHOOD PROJECT

FAMILY COMPANIONS

Circle of Security® Parenting™ (COS-P) is a unique group that helps parents understand and respond to their child’s emotions. Through COS-P, parents discover they are capable of connecting with, loving and raising secure children. CAPA/PREPARES offers the 8-week COS-P group quarterly for expecting parents and parents of children aged 0–5 years. The COS-P program is listed by the U.S. Department of Health and Human Services as an evidence-based/evidence-informed program. Evidence-based programs provide more opportunities for positive outcomes in participants’ parenting journeys.

The Fatherhood Project offers dads a small group setting to share the challenges and joys of being a dad. Fathers have their own unique parenting experiences. They often wonder what their place in the family is and how they can support their partners. In a positive atmosphere, dads meet with father mentors to talk about how they can be supportive partners and good fathers. Dads meet weekly over pizza and coffee. Since dads can drop in any time, the size of the group always changes, creating opportunities for engaging discussion or personalized support. The Fatherhood Project leads occasional outings when dads can bring their kids to museums or outdoor adventures.

Individual family companions are community volunteers who walk alongside CAPA/PREPARES parents to offer friendship and nonjudgmental support. Individual family companions demonstrate healthy partner and parent relationships and give CAPA/PREPARES parents someone to call when they need to talk. Individual family companions provide a relationship outside of parenting support groups. They take CAPA/PREPARES parents to dinner, invite them in to their own homes and even provide respite care. The companions receive training and tools to support CAPA/PREPARES parents and build relationships that can last many years. Individual family companions are available to expectant mothers or parents of children aged 0–5 years. Family companions must have hands-on parenting experience.

CHILDBIRTH AND PARENTING ASSISTANCE | (509) 455- 4986 | 25 W 5th Ave, Spokane, W

CHILDBIRTH AND PARENTING ASSISTANCE | (509) 455-4986 | 25 W. 5th Ave., Spokane, WA 99202

CAPA/PREPARES supports families by focusing on parents. Every parent comes to CAPA/PREPARES wanting to be a great mom or dad but feeling like they do not have the support and knowledge they need. At CAPA/PREPARES, we pour love into parents so they can pour love into their children. We unlock their potential as parents by building up their self-esteem. We create a loving atmosphere where parents have their experiences validated. CAPA/PREPARES’ role is to tell them they are capable, loving parents until they believe it themselves. By providing a supportive voice throughout parents’ journeys, CAPA/PREPARES helps them transform their families. Parents who feel capable pass on love instead of unhealthy habits. They pass on hope rather than shame. Their loving, hopeful children will be more likely to lead stable lives, have healthy relationships and prevent the family from falling into crisis in the next generation. CAPA/PREPARES FOCUSES ON PARENTS

Support Groups

INFANT/TODDLER PARENTING CLASSES These classes teach basic parenting skills. Participants take their new skills home to try with their children and share their experiences with the group. Parents who complete the course receive a certificate of attendance. Expecting couples or parents of children aged 0–5 can attend This group offers a relaxing, judgment-free space for moms to learn together. CAPA/PREPARES staff members participate with moms in conversations, cooking classes and opportunities to access resources. Once a month, a pediatrician visits to ease moms’ concerns about a wide range of health and development questions. Mothers of children aged 0–5 can attend on a drop-in basis and receive free childcare during group. MUSIC TOGETHER Children who are introduced to music early develop a strong foundation for math and science skills. This class lets parents and children sing, dance, hear stories and play musical instruments together. The 10-week curriculum is taught by an instructor as part of a collaboration with the Holy Names Music Center and Songbird Consulting. Parents of children aged 0–5 are welcome to attend all 10 weeks or on a drop-in basis. the full 4-week session. PREPARED MOMS

The Resource Closet provides parents an opportunity to shop for basic supplies for their children at no cost. New babies and moms need a lot of supplies. CAPA/PREPARES collects community donations, and depending on availability, parents can select from gently used children’s clothing, hygiene products, maternity clothes, pregnancy and postpartum care items and other resources. The Resource Closet also offers parents a chance to learn about additional resources, such as housing opportunities, supportive services in the community and referrals to receive a car seat. RESOURCE CLOSET

The Christmas Bureau is an annual holiday assistance program coordinated by Catholic Charities Eastern Washington, Volunteers of America and The Spokesman-Review. The Christmas Bureau provides toys, books and grocery store vouchers for thousands of low-income individuals and families.

HELPING FAMILIES CREATE LASTING CHRISTMAS MEMORIES Families experiencing hardship in Eastern Washington visit the Christmas Bureau to create positive and lasting Christmas memories for their children. The Christmas Bureau offers a wide range of new and age-appropriate toys and books for parents to choose from. Parents can select one toy for each child younger than 18-years-old and one book for each child younger than 15-years-old. Families also receive a food voucher they can use at major area grocery stores to shop for Christmas dinner. Families receiving services must bring documentation for every member of their household. For adults, the documentation must include the individual’s name and physical address. For children, it must include the child’s name, physical address and date of birth.

COLLABORATING WITH COMMUNITY PARTNERS The Christmas Bureau reaches nearly 30,000 families every year through the combined efforts of community partners. Catholic Charities is only one part of the Christmas Bureau team. Volunteers of America supports literacy by offering families a selection of books. The Spokesman-Review raises funds that help pay for the toys, food vouchers and the logistical needs of the Christmas Bureau. Catholic Charities manages the event, coordinates the volunteers and buys the toys.

CHRISTMAS BUREAU | (509) 358-4254 | 12 E. 5th., Spokane, WA 99201

To help every parent give their children a merry Christmas, the Christmas Bureau relies on hundreds of dedicated volunteers from parishes, the community, local nonprofits and business partners. For many local families and businesses, Christmas is not complete without volunteering for a shift or two at the Christmas Bureau. Volunteers play a critical role in every aspect of the program. To make volunteering at the Christmas Bureau part of your family tradition, sign up well in advance by completing the volunteer application at www.cceasternwa.org/volunteer. VOLUNTEERS SPREAD CHRISTMAS CHEER

At Christmas, families who are struggling feel the added pressure of creating a family celebration and giving their children the gifts they want. The Christmas Bureau eases parents’ burdens by offering parents the dignity of having a regular shopping experience. They can take a grocery voucher to a regular grocery store to prepare for Christmas dinner. They can browse shelves of popular, brand-new gifts and books. They can choose age-appropriate items they know their children will love. The Christmas Bureau offers every child in our region a moment of joy and inspiration, regardless of their circumstances. Providing a Christmas of DIGNITY and HOPE FOR ALL throughout Eastern Washington

A program of Catholic Charities Eastern Washington

Counseling is committed to providing high-quality behavioral health services and will: • Serve all persons regardless of ability to pay • Offer discounted fees for persons who qualify • Not deny services based on a person’s race, color, sex, age, national origin, disability, religion, veteran status, gender identity or sexual orientation

Mission Statement We affirm the dignity of every person and their power to change on their unique journey to greater wellness. We welcome all people and offer high quality therapy using evidence-based practices that provide support, reduce suffering, and build resiliency.

INDIVIDUAL THERAPY

FAMILY THERAPY

GROUP COUNSELING

Provides individuals with one-on-one sessions to address needs and goals as determined by the individual. Our therapists offer Cognitive Behavioral Therapy, EMDR, Acceptance and Commitment Therapy, and Dialectical Behavior Therapy among other modalities, and all are trained in Motivational Interviewing.

In family counseling, family members learn how their families function and find ways to reduce stress. Family members may learn how to relate more closely with each other, find the cause of children’s behavioral problems or cope with a family member’s mental illness. Family members may also seek counseling to help them cope with the loss of a family member.

Provides evidence-based practices with group support to help individuals learn new skills and realize they are not alone. Groups include: Dialectical Behavior Skills, Wellness Recovery Action Planning, Daring Greatly TM (Based on the research of Bren é Brown), Chronic Pain, and Schizophrenia Support Group.

CHILDBIRTH AND PARENTING ASSISTANCE | (509) 455- 4986 | 25 W 5th Ave, Spokane, W

COUNSELING | (509) 242-2308 | 1960 N Holy Names Court, Spokane, WA 99224

CATHOLIC CHARITIES COUNSELING PROVIDES COUNSELING & OTHER BEHAVIORAL HEALTH SERVICES FOR: • Co-Occurring Disorders

• Depression • Anxiety • Trauma/Post Traumatic Stress Disorder • Family Stress and Conflict • Psychotic Disorders • Bipolar Disorders • Personality Disorders

• Parenting problems • Relationship Issues • Self Esteem

• Sexual Abuse • Grief and Loss

Catholic Charities Counseling is staffed with licensed clinicians including social workers, mental health counselors, and marriage and family therapists who can help individuals and families heal from trauma and loss, attain and maintain recovery from behavioral health conditions, and cope with depression and anxiety related to the stressors of daily life.

We maximize the benefits of counseling by providing clients with additional support to apply their new skills in daily life and to participate in their communities.

Community Support Services

CASE MANAGEMENT Case managers support individuals and families with a variety of needs, such as advocacy, housing, employment, medication and referrals. Our case managers work with individuals and families in their community and in their home. When necessary, case managers help coordinate behavioral health and primary care needs. CERTIFIED PEER COUNSELING Peer counselors are trained and certified staff members who have personal experience being in recovery from substance use and/or mental health disorders. Drawing from their lived experience, they share their stories and offer encouragement and practical guidance to help clients live full and independent lives in recovery. Peer counselors meet individuals and families in their community and in their homes.

F OOD FOR A LL

Food For All provides healthy, locally grown produce to those in need. We work with community partners and farmers markets to develop infrastructure that will obtain and deliver more local fresh fruits and vegetables to vulnerable individuals and families.

WELCOMING TABLE Welcoming Table hosts community classes and meals at Catholic Housing Communities that use affordable, accessible and whole-food ingredients. By exposing participants to new recipes, ingredients and ways of cooking, Welcoming Table teaches participants the knowledge and skills they need to lead healthier lives.

Farm to ECE brings high-quality food and food education to classrooms with high proportions of SNAP-eligible students. Food For All helps develop school gardens and procure food for the ECE programming. FARM TO ECE (EARLY CARE AND EDUCATION)

PRODUCE DELIVERY

Produce Delivery brings produce directly to consumers while it is still fresh. We work with a variety of partners to gather excess produce from local commercial growers, farmers markets and community gardens and quickly redistribute it to Catholic Charities programs, where large numbers of low-income people will benefit. Food For All also purchases local produce wholesale from farmers to distribute to food banks throughout Spokane County under a program of the Washington Agriculture Department and Rotary First Harvest.

Across Eastern Washington, fresh produce goes to waste while many people go without it. Food For All works with partners to direct extra produce to those who would not otherwise be able to access it.

ACCESSING HEALTHY FOOD IN OUR COMMUNITIES

FOOD FOR ALL | (509) 459-6163

HELPING VULNERABLE POPULATIONS ACCESS FARMERS MARKETS

Farmers markets connect farmers to customers and customers to fresh, healthy food. But SNAP/EBT users often miss out. Many farmers markets lack the infrastructure to accept SNAP/EBT benefits. Our farmers market programs help bridge this gap.

upport Groups

KERNEL (KIDS EATING RIGHT NUTRITION AND EXERCISE FOR LIFE) Food For All developed KERNEL to offer children simple and fun activities to do at local farmers markets. KERNEL introduces children to healthy lifestyles and eating habits. Children who participate receive a $2 KERNEL Cash voucher to buy produce or plant starts at the market.

FRESH BUCKS Food For All administers the Fresh Bucks program in Eastern Washington. Fresh Bucks boosts the buying power of SNAP/EBT users who shop at farmers markets. For every $5 SNAP/EBT customers spend, they receive a $2 Fresh

Bucks bonus to purchase fresh produce. SENIOR FARMERS MARKET NUTRITION PROGRAM Food For All administers the Senior Farmers Market Nutrition Program (SFMNP). This program is designed to improve the nutritional health of low- income seniors. SFMNP provides $40 vouchers for farmers market produce. Food For All also purchases and delivers produce to Meals on Wheels Greater Spokane County for homebound seniors. REGIONAL LEAD PROGRAM

Under a program of the Washington State Farmers Market Association, Food For All helps SNAP/EBT users purchase locally grown food at farmers markets; we work with farmers markets to accept SNAP benefits and communities to advertise to SNAP/EBT users. By increasing farmers markets’ local customer base, Food For All helps them sell more fresh produce.

Food For All is Building a Better Food System In Eastern Washington, Food For All develops infrastructure that allows seniors and vulnerable individuals to access fresh fruits and vegetables. We work with producers to collect and distribute unsold produce while it is fresh. We help farmers markets accept SNAP benefits and offer bonus programs so low-income families can benefit from their high-quality food. We work to ensure every segment of our community, from young children to homebound seniors, has access to fresh, healthy and delicious food.

Homeless Resources provides households with a single destination to access services that help themmaintain their current housing or quickly exit homelessness. Homeless Resources connects households that are experiencing or are at risk of homelessness with housing and case management services offered by Catholic Charities and our partner agencies in Spokane County.

DIVERSION

Households in our community are challenged with navigating complex systems in order to obtain and maintain permanent housing. Diversion collaborates with households to help them avoid or resolve homelessness. Households accessing Diversion may be on the brink of homelessness and searching for ways to stay in their homes. Other households may be experiencing homelessness and are seeking resources to move in to a new home. At Homeless Resources, every household has the opportunity to partner with a Diversion specialist to review their housing situation and create a plan to overcome their housing challenge. Our Diversion Specialists are able to work with families for up to 30 days.

HOMELESS FAMILY COORDINATED ASSESSMENT (HFCA)

CHILDBIRTH AND PARENTING ASSISTANCE | (509) 455- 4986 | 25 W 5th Ave, Spokane, W HFCA does not provide families with immediate housing; instead, HFCA channels families in Spokane County toward homeless housing resources. Because homeless housing resources are limited, HFCA pairs families who have the highest assessment scores with program vacancies around the community. *Families include one or more parent/guardian with kids in custody. Homeless individuals and couples without children can get help through the Singles Homeless Coordinated Assessment operated by SNAP. Many agencies and programs are available to help families that are experiencing homelessness, so when families face an unstable housing situation it can be difficult for them to know where to go. HFCA provides families with a one-stop shop where they can access homeless housing services throughout Spokane County. Through HFCA, families participate in a vulnerability assessment to pre-screen their eligibility for services. The assessment score, along with specific eligibility requirements helps to determine the most appropriate housing resource from the following programs; emergency shelter, transitional housing, Rapid Rehousing and permanent housing that can include supportive services. Eligible families are placed on a list for these services based on the family’s vulnerability assessment score, which considers such factors as how long a family has been homeless and how many times they have accessed emergency medical services. The centralized HFCA system helps families know where to go for support and allows community partners to serve families with the greatest need.

HOUSING RESOURCES | (509) 325-5005 | 19 W. Pacific Ave., Spokane, WA 99201

RAPID REHOUSING

Many households experiencing homelessness need to access additional financial resources to move into a new housing unit. After being assessed,, households experiencing homelessness or living in a shelter may be referred to the Rapid Rehousing program. Through Rapid Rehousing, households can access short-term financial support and case management services that help them get into private and public housing units. In this family-centered program, households conduct their own housing search. If households request it, Catholic Charities assists them with identifying housing vacancies, completing applications, writing letters of appeal and answering questions about the lease-signing process. Households receive assistance with move-in costs, such as application fees and security deposits. Catholic Charities ensures the unit passes quality standards before paying the landlord. Our landlord liaison identifies landlords willing to partner with Rapid Rehousing tenants and addresses with the landlord any concerns households have while living in their apartments.

HOMELESS RESOURCES HELPS HOUSEHOLDS FIND THEIR WAY HOME For households on the cusp of experiencing homelessness, many factors might present a challenge to securing housing. Rents are increasing and vacant apartments are few and far between. Resources that help households find housing are limited. The systems surrounding housing are complex. When households visit Homeless Resources , they are struggling to solve specific housing problems related to these challenges. Homeless Resources brings together resources and relationships to help households navigate complex systems. Households can partner with Diversion Specialists to create housing stability plans. Through HFCA, households can access centralized homeless housing resources. In Rapid Rehousing, households can request help with their own efforts to find housing and obtain financial assistance to help achieve permanent housing. At Homeless Resources, households can consider their options, gather their strength and resources and choose the right path forward for themselves.

House of Charity provides emergency shelter and services to individuals experiencing homelessness while preserving their individual dignity. House of Charity provides meals, case management and shelter to an underserved population of homeless men and women in any condition. Services are available to men and women aged 18 and over.

DAY SERVICES When you are experiencing homelessness, you do not have a centralized place to manage your affairs. House of Charity offers centralized services. Patrons can wash up with the dignity of an individual shower stall, laundry facilities, a barber and a resource room with hygiene supplies. They can eat breakfast and lunch and see a doctor at the Providence House of Charity Clinic only a block away. They can use the House of Charity as their mailing address. Patrons access public services at House of Charity. A pro bono lawyer helps patrons apply for Social Security benefits. The State Healthcare Authority helps patrons access Apple Health insurance. Frontier Behavioral Health provides behavioral health care. The Public Health District offers HIV screenings and vaccinations. The Department of Social and Health Services ensures patrons receive the proper benefits.

CASE MANAGEMENT

SLEEPING PROGRAM

FRIENDS & NEIGHBORS BRIGADE Patrons and neighbors of House of Charity rely on us to provide a clean, healthy neighborhood for everyone. The Friends & Neighbors Brigade offers patrons an opportunity to show their pride in our block. Patrons earn gift cards by signing up for shifts to pick up trash and clean sidewalks in the House of Charity’s neighborhood.

People getting out of homelessness address personal, medical, financial, housing and other challenges. House of Charity case managers help patrons identify and overcome the obstacles preventing them from finding housing. They work with patrons who have experienced chronic homelessness and have cut the average patron’s stay by more than half.

Homelessness is hardest to escape at night, when patrons face the reality that they have no bed of their own to sleep in. House of Charity offers a place to sleep for 100 men and 50 women each night. Patrons check in at 7 p.m. and wake up by 5:30 a.m. Overnight stays at the House of Charity allow patrons a chance to rest, shower and experience the dignity of sleeping inside.

HOUSE OF CHARITY | (509) 624-7821 | 32 W. Pacific Ave., Spokane, WA 99201

House of Charity serves the most vulnerable members of our community, those who are on the streets running from mental illness and childhood trauma. They are running from it so fast that they have eluded each institution that has tried to help them — their families, their schools, the mental health system and every other shelter in town. These neighbors of ours have not fallen through the cracks so much as they have hidden there, having given up hope that life can improve. At the House of Charity, we hold the hope until it rekindles in them. We welcome them because we believe each person, regardless of condition, is still worthy of being loved. We give them clean beds where they can lie down and a filling meal to restore them. Through our Food Rescue Program, we support meal ministries across Spokane so patrons can find sustenance wherever they go. We offer space, staff and services to guide them on the path back to themselves. We walk with them through their darkest valley, offering our hopeful presence to slowly ease their fears.

Holding the Hope

RESIDENTIAL CLIENT PROGRAM Even for people with skills and motivation, transitioning from homelessness to employment without relevant experience or references is a challenge. House of Charity’s Residential Client program provides a step up and out for patrons who are ready to exit homelessness. In exchange for 24/7 room and board, residential clients work 20 hours per week. They gain experience by helping with laundry, cleaning the sleeping areas, and cooking and cleaning in the kitchen. They also participate in case management to support their transition out of the House of Charity.

TRANSITIONAL RESPITE PROGRAM People experiencing homelessness do not have a clean environment where they can recover fully from surgery or illness. The Respite program offers 33 beds where people experiencing homelessness can recover from acute medical issues. They receive 24/7 shelter, three meals each day and transportation to appointments. Visiting nurses provide wound care to help patrons heal while case managers connect them with services to address their challenges holistically.

A program of Catholic Charities Eastern Washington TABILIZATION Housing Stabilization partners with vulnerable households to support them in reaching their goals of stability in the areas of housing, income and substance use. Households experiencing homelessness or living with a disability can receive assistance with housing, employment, disability benefits and recovery from opioid use disorder. All services provided by Housing Stabilization are person-centered, trauma-informed and affirm the dignity and worth of each individual

SUPPORTIVE HOUSING

Housing Stabilization provides both community-based and facility- based supportive housing services, partnering with households experiencing housing instability to obtain and maintain permanent housing. Case managers and Peer Support Specialists provide permanent, non-time-limited support to clients based on the client’s identified needs and goals. Additionally, we have Resident Service Coordinators on-site to coordinate on- and off- site activities, providing residents with normalized experiences as they engage in their community. The Permanent Supportive Housing program partners with clients who are exiting Eastern State Hospital, Medicaid-eligible or experiencing chronic homelessness as they take the next step into permanent housing. Embedded in each of the Permanent Supportive Housing projects are on-site case management, Resident Service Coordinators and behavioral health counseling to provide wraparound services for the residents as they exit homelessness.

HOUSING STABILIZATION | (509) 340-9329 | 19 W. Pacific Ave., Spokane, WA 99201

Another key factor in supporting the overall stability of households we serve is through assisting them to achieve income stability. Supported Employment services are available to individuals interested in re-entering the workforce who are enrolled in Medicaid and have a documented behavioral health condition. In this program, individuals identify the type of work they want and the support they need to succeed. The Supported Employment case managers help clients develop resumes and cover letters, apply for jobs, develop relationships with potential employers and provide on the job support. Another way we are helping individuals stabilize their income is through assisting households experiencing homelessness to obtain Supplemental Security Income (SSI) or Supplemental Security Disability Income (SSDI). Through a partnership program with Goodwill, we assist households through an expedited process to obtain SSI /SSDI. INCOME STABILIZATION

OPIOID USE DISORDER (OUD) PEER SUPPORT

As a part of Washington State’s Targeted Response to the Opioid Crisis, Catholic Charities has an OUD Peer Support program to walk alongside clients who are experiencing opioid use disorder. The program consists of two peers focusing on outreach in the emergency rooms and homeless encampments in Spokane to provide direct connections to resources and treatment when the client identifies they are ready. Through their personal experiences, the peers serve as role models and reduce the shame associated with addiction. RESPECTING DIGNITY WITH A PERSON-CENTERED APPROACH Our person-centered approach honors clients’ dignity by helping them access the services that further their goals. Our work with each client starts by asking them where they want to be. It ends when they achieve the goals they have set out.

HOUSING FOR CHRONICALLY HOMELESS INDIVIDUALS AND FAMILIES

BUDER HAVEN APARTMENTS BUILT IN 2016 201 E. 2nd Avenue, Spokane, WA 99202 50 units | Studio & 1 Bedroom Permanent Supportive Housing

Housing that combines affordable housing assistance with voluntary support services to address the needs of people exiting chronic homelessness. The comprehensive supportive services are designed to help participants build independent living and tenancy skills. These services can include case management, substance abuse or mental health counseling, advocacy, and assistance in locating and maintaining employment.

CATHOLIC CHARITIES EASTERN WASHINGTON | (509) 456-2279

DONNA HANSON HAVEN APARTMENTS BUILT IN 2017 24 W. 2nd Avenue, Spokane, WA 99202 50 units | Studio & 1 Bedroom Permanent Supportive Housing

Housing that combines affordable housing assistance with voluntary support services to address the needs of people exiting chronic homelessness. The comprehensive supportive services are designed to help participants build independent living and tenancy skills. These services can include case management, substance abuse or mental health counseling, advocacy, and assistance in locating and maintaining employment. FR. BACH HAVEN APARTMENTS BUILT IN 2013 108 S. State St., Spokane, WA 99201 50 units | Studio & 1 Bedroom Permanent Supportive Housing Housing that combines affordable housing assistance with voluntary support services to address the needs of people exiting chronic homelessness. The comprehensive supportive services are designed to help participants build independent living and tenancy skills. These services can include case management, substance abuse or mental health counseling, advocacy, and assistance in locating and maintaining employment. POPE FRANCIS HAVEN APARTMENTS BUILT IN 2016 16412 E. Sprague Ave., Spokane Valley, WA 99037 75 units | Studio & 1 Bedroom Permanent Supportive Family Housing

Housing that combines affordable housing assistance with voluntary support services to address the needs of families exiting homelessness. The comprehensive supportive services are tailored to meet the individual needs of the household and may include case management, counseling, assistance with daily activities, parenting classes, skills training and development, transportation, health education, conflict resolution, crisis response, and assistance with socialization and seeking employment. Additional support through partnering organizations is offered to the families, such as tutoring, kids clubs, and playtime.

ST. MICHAEL’S HAVEN RENOVATED IN 2016 1356 — 1390 Parade Loop, Walla Walla, WA 99362 40 units | 1, 2 & 3 Bedroom Permanent Supportive Family Housing for Veteran and their families

Located on the historic Fort Walla Walla Campus, partnering with the Veteran Affairs Supportive Housing services we provide case management services for veterans and families. We are committed to promoting the well-being of all veterans and their families, whether they are newly transitioning from military to civilian life or have long been returned but are struggling with homelessness, unemployment, mental health and substance use challenges, suicide risks, and the effects of traumatic brain injury (TBI). Additional support through partnering organizations is offered to the families, such as tutoring, kids clubs, and playtime. THE SISTERS HAVEN APARTMENTS BUILT IN 2019 1935 N. Holy Names Court, Spokane, WA 75 units | 1, 2 & 3 Bedroom Permanent Supportive Family Housing Housing that combines affordable housing assistance with voluntary support services to address the needs of families exiting homelessness. The comprehensive supportive services are tailored to meet the individual needs of the household and may include case management, counseling, assistance with daily activities, parenting classes, skills training and development, transportation, health education, conflict resolution, crisis response, and assistance with socialization and seeking employment. Additional support through partnering organizations is offered to the families, such as tutoring, kids clubs, and playtime and childcare.

CATHOLIC CHARITIES FAMILY HOUSING

BERNADETTE PLACE APARTMENTS 925 North A St., Spokane, WA 99201 6 units | 2 Bedroom Low-income Supportive Housing for people with disabilities. BISHOP TOPEL HAVEN APARTMENTS 1534 E. Spokane St., Pasco, WA 99301 43 units | 2, 3 & 4 Bedroom Affordable housing for families. COURTVIEW APARTMENTS 1217 N. Madison St., Spokane, WA 99403 14 units | 1 & 2 Bedroom Affordable housing for families. DESERT HAVEN APARTMENTS 935 S. 7th Ave., Othello, WA 99233 25 units | 2, 3 & 4 Bedroom Affordable housing for families. GUADALUPE HAVEN APARTMENTS 705 E. Gemstone St., Othello, WA 99334 85 units | 2, 3 & 4 Bedroom Affordable housing for families.

CATHOLIC CHARITIES EASTERN WASHINGTON | (509) 456-2279

TEPAYAC HAVEN APARTMENTS 801 N. 22nd Ave., Pasco, WA 99301 45 units | 2, 3 & 4 Bedroom Affordable housing for families. THE RHODENA APARTMENTS 230 S. Wynne, Colville, WA, 99114 6 units | 2 & 3 Bedroom Affordable housing for families. SHARON LORD APARTMENTS 1217 N. Madison St., Spokane, WA 99201 4 units | 2 Bedroom Affordable housing for families. SUMMIT VIEW APARTMENTS 820 N. Summit Blvd., Spokane, WA 99201 27 units | 1, 2 & 3 Bedroom Affordable housing for families.

Tepayac Haven Apartments

CATHOLIC CHARITIES SENIOR HOUSING

AUSTEN MANOR APARTMENTS 1222 Chestnut St., Clarkston, WA 99403 30 units | 1 Bedroom Housing for low-income residents 62 years of age and older CATHEDRAL PLAZA APARTMENTS 1120 W. Sprague Ave., Spokane, WA, 99201 150 units | 1 Bedroom Housing for persons 62 years of age and older Renovated in 2019 THE DELANEY APARTMENTS 242 W. Riverside Ave., Spokane, WA 99201 82 units | Studio & 1 Bedroom Housing for persons 55 years of age and older Renovated in 2014 FAHY GARDEN APARTMENTS 1411 W. Dean Ave., Spokane, WA 99201 32 units | Studio & 1 Bedroom Housing for persons 62 years of age and older and/or disabled FAHY WEST APARTMENTS 1523 W. Dean Ave., Spokane, WA 99201 55 units | Studio & 1 Bedroom Housing for persons 62 years of age and older and/or disabled

The Delaney Apartments

CATHOLIC CHARITIES EASTERN WASHINGTON | (509) 358-4250

GARDEN COURT APARTMENTS 420 W. Alder St., Walla Walla, WA 99362 20 units | Studio & 1 Bedroom Housing for persons 62 years of age and older and/or disabled.

MIKE FOYE APARTMENTS

420 W. Alder St., Walla Walla, WA 99362 25 units | Studio, 1 & 2 Bedroom Housing for persons 62 years of age and older and/or disabled

O’MALLEY APARTMENTS

707 E. Mission Ave., Spokane, WA 99202 99 units | 1 Bedroom Housing for persons 62 years of age and older and/or disabled

PIONEER SQUARE APARTMENTS 220 SE. Kamiaken St., Pullman, WA 99163 45 units | 1 Bedroom Housing for persons 62 years of age and older and/or disabled

O’Malley Apartments

Immigration Legal Services promotes the reunification of families and assists with the integration of newcomers into our community. Immigration Legal Services offers legal consultations, representation and assistance to documented and undocumented immigrants of all nationalities, ethnicities and religions. Keeping families together

When migrants come to Eastern Washington to work or to find safety, they often arrive without their immediate family members. Immigration Legal Services works within United States law to reunify families separated by migration. We help lawful residents bring their spouses, children and parents to join them from their home countries. If their family members are already here with them, we help them obtain lawful status under United States law. Immigration Legal Services helps migrants apply for any family-based immigration status for which they are eligible. Most often, we help clients apply for citizenship, permanent resident status (green cards) and work permits. If clients without documents are ineligible for lawful status, we advise them about their rights. We also help immigrant victims of crime and domestic violence obtain lawful status to protect them from further harm.

The Catholic Charities Immigration Clinic at Gonzaga Law School (the Immigration Clinic) serves low-income individuals and families who need immigration law advice and services. While providing a critical service for this underserved population, the Immigration Clinic will provide CATHOLIC CHARITIES IMMIGRATION CLINIC AT GONZAGA LAW SCHOOL

CHILDBIRTH AND PARENTING ASSISTANCE | (509) 455- 4986 | 25 W 5th Ave, Spokane, W Gonzaga law students with immigration law education and training in a clinical setting.

IMMIGRATION LEGAL SERVICES | (509) 455-4961 | 12 E. 5th Ave., Spokane, WA 99201

PROVIDING HIGH-QUALITY SERVICES FROM PROFESSIONAL LAWYERS When migrants need legal help, they need to know their lawyers are qualified and reputable. Our experienced lawyers are Gonzaga University School of Law graduates who have served in private, nonprofit, public and corporate practice. They bring years of experience representing clients in cases with the U.S. Citizenship and Immigration Services. Our lawyers are also members of the Washington and Oregon state bar associations and admitted to practice in the Federal District Court in Eastern and Western Washington. Catholic Charities’ immigration program is recognized by the U.S. Department of Justice’s Office of Legal Access Programs. Our recognition allows us to serve clients across the region through accredited legal representatives who work under the supervision of our lawyers. Department of Justice recognition is a seal of approval that assures our staff provides sound, immigration legal advice based on real experience with immigration law. Immigration Legal Services participates in industry groups to best serve our clients by staying on top of changes in immigration law. Immigration Legal Services is an affiliate of the Catholic Legal Immigration Network (CLINIC), which provides training and support to our lawyers and staff. CLINIC helps us offer the best possible immigration legal representation. Our attorneys are members of the American Immigration Lawyers Association.

OFFERING A UNIQUE IMMIGRATIONLEGALSERVICE IN THE GREATER INLAND NORTHWEST Immigration Legal Services provides the affordable immigration legal representation in Central and Eastern Washington, Eastern Oregon, and North Idaho. Immigration Legal Services provides affordable legal representation in Eastern and Central Washington, North Idaho, and Eastern Oregon. All of our services are flat fee and on a sliding scale based on income and family size. We work with families to provide high quality legal services at a cost that fits within their budget. In addition to offering affordable legal services, our immigration legal service program is also accessible in other ways. Our staff travels to meet with clients in locations throughout our service area as needed. We also offer interpretation and translation services as requested, and we have native Spanish-speaking staff on-site in our office. We are also available for community outreach, to parishes, and community organizations, to help ensure that people know and exercise their rights.”

SUPPORTING RELIGIOUS WORKERS

Religious workers who are not Americans need the right immigration documents to do their ministry in Spokane.

Immigration Legal Services provides immigration services for sisters, priests, seminarians and other religious workers who come to the United States. Occasionally, men and women religious complete their studies at local universities and feel called to continue their ministry in Spokane. Catholic Charities assists them with obtaining religious worker visas. We also assist religious workers who have met all the legal requirements become lawful permanent residents or citizens.

Parish Social Ministry leads parishes, schools and community partners in serving and standing with vulnerable populations across Eastern Washington. Rooted in the social doctrine of the church, Parish Social Ministry addresses systemic issues of injustice by providing direct assistance that meets needs today and advocating for public policy that eliminates needs in the future.

EMERGENCY ASSISTANCE For people facing an unexpected expense, a little bit of help makes a big difference. Emergency Assistance helps people through occasional hardships and helps them live with dignity. We provide one-time payments for necessities, including an energy bill, tank of gas or supplies clients need to start work. We ask clients to chip in, and we pay vendors directly to ensure funds are used for the requested service. Anyone within our 13-county service area can receive emergency assistance once each year.

DISASTER RELIEF SERVICES When natural disasters strike communities, residents need help the next day and the next month. After wildfires, floods or windstorms affect our region, Disaster Relief Services comes alongside parishes and community partners. We bring water, food, diapers and other resources to provide relief within 24 hours. For months afterward, we walk with communities as they rebuild and recover. We coordinate resources and distribute relief funds. When disasters affect communities across our nation and the world, Disaster Relief Services collects local donations to provide relief

CATHOLIC CAMPAIGN FOR HUMAN DEVELOPMENT Part of the USCCB, the Catholic Campaign for Human Development (CCHD) alleviates poverty by providing small grants to Eastern Washington nonprofits with leadership from people with low incomes. Parish Social Ministry coordinates the grant process within the diocese by assisting local nonprofits in applying for the grants and monitoring their compliance.

PARISH SOCIAL MINISTRY | (509) 358-4273 | 12 E. 5th Ave., Spokane, WA 99201

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