SLBL - Emp Handbook 2021

7. List the provisions for guests safety and security at the hotel At the gate

1. Under vehicle scanning systems (UVSS) – to unearth suspicious objects, contraband items (illegal item), and objectionable material which would compromise the hotel security. 2. Frequent patrolling by security guards via guard tour systems with visitation points identified around the periphery and hotel structure to ensures hotel remains under the surveillance of Security 24/7 3. Explosive vapor detector to unearth explosives, contraband and undesirable items being brought into the hotel. 4. Vehicle number plate and driver’s image recognition software for hotel entrance, hotel exit and multi level car parking area 5. State of the art Closed Circuit Television Camera (CCTV) Room, providing 79% of area coverage making it the highest mapped location in the city. 6. Door frame metal detector and hand held metal detectors to ensure 100% body check In the hotel premises 1. X-ray Baggage Inspection System (XBIS) – catering for heavy baggage’s and hand bags 2. A CCTV camera covering every 5 rooms ensuring in house guest safety as a paramount importance 3. Panic Alarms Located at easily accessible areas in case of an emergency for guest needs 4. The hotel has a Helipad to cater to any special case scenarios 5. Access card reader – which restricts the movements from guest area to service area and vice versa 6. Guest Room phones – emergency button highlighted in red and has a similar highlighted panel in Service centre. 7. Service Centre – each operator provided with a button connected to one main strobe light for any emergency alerts 8. List the fire detection and fire fighting equipments provided in the hotel 1. State of the art Fire command centre manned by security round the clock. 2. Smoke, beam, heat, duct detectors, fire sprinklers, fire suppression systems, hydrants, extinguishers, fire blankets 3. In house Emergency response team trained on fire fighting and usage of different fire gadgets. 4. Public Address System working on Auto mode in integration with Fire Alarm System and can also be manually operated to raise any emergency call. 5. Dedicated fire stair case for guests with side railings and 24 hours power supply

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