22. What are the various room categories of the hotel? The various room categories are as follows: • Deluxe King and Twin • Bengaluru view King and Twin • Panorama View King and Twin • Horizon Club King • Horizon Bengaluru view King and Twin • Horizon Panorama View King and Twin • Premier Suite • Governor Suite (3Bay King Suite) • Shangri-La Suite (6Bay King Suite)
23. What are the different types and name of toiletries placed in the guestroom bathrooms? • Shangri-La Suite and Governors Suite – Ming Fai Crispy Mint Shampoo, Bath Gel, Conditioner and Lotion 75ml bottles. ADP hand and bath soap 50 gms each • Horizon Suites – Crispy Mint Bath Gel, Conditioner and Lotion 70 ml bottles. Ming Fai bath soap 50 gms and Ming Fai hand soap 20gms. • Horizon Club Rooms and Regular Rooms – Crispy Mint Shampoo, Bath Gel, Conditioner and Lotion 50ml. Ming Fai bath soap 50 gms and Ming Fai hand soap 20gms.
24. How many interconnecting sets we have? There are 39 sets of interconnecting rooms. Total - 78 rooms.
25. What are the different types of pillows given to guest on request? The different types of pillows are as follows:
Feather Pillow (Soft & Firm)
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Buckwheat
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Contour: 45D Memory Foam Foam Pillow for side sleeper
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Lavender
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Cassia seed
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26. Which floor does the grand staircase lead to? The Grand staircase starts from the Lobby and leads to the ballroom and function rooms located on level 1 & 2
27. What are the sizes of our guest rooms? •
Deluxe King/Twin – 41 sq mt / 420 sq ft
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