• Bengaluru View King/Twin – 44 sq mt / 473 sq ft • Panorama View King/Twin – 49 sq mt / 495 sq ft • Horizon Club King – 41 sq mt / 420 sq ft • Horizon Bengaluru View King/Twin – 44 sq mt / 473 sq ft • Horizon Panorama View King/Twin – 49 sq mt/ 495 sq ft • Premier Suite - 98 sq mt / 947 sq ft • Governor Suite – 132sqmt/ 1420 sq ft • Shangri-La Suite – 274sqmt/ 2950 sq ft
26. What does MSDS stand for? MSDS stands for Material Safety Data Sheet. This is used to maintain a record of chemicals, their uses, advantages and disadvantages. 27. What is express laundry and what are the charges for the same? Laundry which can be processed and returned within 4 hrs is called express laundry; express laundry is charged additional 50% charge from the normal laundry charges. 28. Is there express service for pressing? Are there any additional charges? Pressing services are available throughout the day and there is no additional charges for express pressing regular pressing charges apply. 29. What are the charges for kid’s laundry? For kids below 12 years the laundry will be processed at a 50% discounted price.
30. What is guest laundry procedure? •
Laundry collected before 12 noon is processed and returned on the same day after 6.00 pm.
• Laundry collected after 12 noon is processed and returned the next day after 6.00 pm unless express Laundry is requested.
31. List the various guest programs in our hotel. • We have the following guest programs:
Long stay program, Kids program, Single lady program, Family STAY program, Repeat Guest program, Know your Guest program and Lost Baggage program.
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