SLBL - Emp Handbook 2021

5. Do we have power back up for events? Yes, we have 3 DGs inhouse located at middle basement, apart from this we also have provision at the Grand Ballroom for power back up for additional mobile gensets that are pre- cabled and can be directly plugged in. 6. What AV arrangements do we have at our event venues? We have a fully equipped Audio Visual system (Light rigging system from Jomard that has drop down bars where lights can be fixed) apart from this we have concealed projectors, speakers and drop down screens. 7. Do we allow outside food to be served at our venues? For the convenience of all guests and to ensure food safety, we do not permit food from outside.

8. What is our hotel address and landline number? Our address is No. 56-6B, Palace road, Bengaluru – 560052, India. Telephone no: +91 80 4512 6100

9. What is the significance of Shangri-La logo? Shangri-La logo is inspired by Asian architecture that depicts a majestic mountain and its reflection in a tranquil lake. 10. Name the Chairman, Vice Chairman and CEO of Shangri-La hotels and resorts? • Chairman: : Ms. Hui Kuok • Chief Executive Officer : Mr. Beng Chee LIM • President and COO : Mr. Oliver Bonke 11. Who is the mascot of our hotel? Vikram is the mascot of our hotel. He is an elephant who possesses qualities of leader who drives innovation and change. Our colleagues have imbibed qualities such as problem solving, empathy, humility, trust and selflessness that are exhibited by Vikram.

CHI, The Spa & Health Club

1. What does CHI mean? “CHI” is the universal life force that governs well -being and vitality. To maintain good health, it is believed that chi must flow freely within the body, and when blocked, disease and illness follow. Movement is therefore a key element to release these natural blockages.

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