SLBL - Emp Handbook 2021

2. Is the Spa open to non – resident guests? Yes. The Spa is open to non – resident guests the health club will also have membership for local residents.

3. What are the operational hours for CHI the Spa? The Spa is operational from 10 AM to 1 AM.

The first appointment for the day will be taken by 10 am and the last appointment for the day will be taken at 11:30 pm. Based on guest requirements, should there be a request for an appointment earlier than 10am, appointment will be given to accommodate guests’ preferred time however prior notice is required to arrange the same. 4. What is the USP of Chi, The spa in our hotel? Only spa in Bengaluru conceptualized to deliver an experience of a mix of Asian Traditional Wellness, using natural herbal products in their purest form known for their therapeutic properties restoring balance and harmony to mind and body. Additionally, CHI is the signature spa offering by Shangri-La across the globe.

5. How many treatment rooms does the spa have? CHI, the Spa comprises of 9 treatment rooms. - 5 treatment rooms - 2 couple treatment suites - 1 massage room - 1 Ayurvedic treatment suite

6. Does the spa offer Ayurveda treatments? Yes, our spa offers a select range of Ayurveda treatments.

7. What services are offered at Chi spa? Chi spa offers a wide range spa services. This includes Chi Journeys, Signature massages, Body scrubs & wraps, Facials, Asian healing massages and wellness programs. 8. Where is the health Club located? Level 3 of the hotel is dedicated as wellness floor where the health club, spa, hair salon and swimming pool is located. 9. What are the operational hours of the Health Club? Health club is accessible 24 hours for in-house guests. For non-resident guests that are members of the health club, the club is accessible between 6:00 to 23:00 hrs.

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