WELCOME FROM JONATHAN HAMBLETT
This is an exciting time for the Accommodation Team at the University of Lincoln.
We are on a journey to expand our student accommodation portfolio. We have gone from 1,037 to 2,682 which opened in 2015. We are now in the process of moving to 4,448 by 2022, creating one of the largest Purpose-Built Student Accommodation operations in the Midlands. In support we have undertaken a restructuring of the Accommodation Team, adding 42 new roles by the end of 2021. Given the continuing growth in the service we are separating it into two specialist teams: services and operations. This new Head of Accommodation Services role will create a Services Team to deliver marketing, front of house including multiple receptions and booking management, and business growth to deliver a surplus to the university. We are looking for a commercially experienced manager from the hospitality or accommodation sectors to build-up and lead this new team; and to work with colleagues from across the University to devise and implement creative new revenue strategies including conferencing and alternate accommodation uses. The role will need wide experience across projects management, IT implementation, team building, customer relations and revenue management. Our core business is students, and the University of Lincoln want to build on an already strong customer ethos to create a sector leading business. The University of Lincoln initial strategy for this team is to implement a hotel style approach across customer service, skills training, and revenue management. At Lincoln, we have a clear vision, ambitious leadership, world-leading academic strengths, and a secure financial base. Our plans for the future are underpinned by long established financial probity.
Jonathan Hamblett Head of Student Accommodation Services BA(Hons), DLe, FIH, FCMI, CWIFM, ACIEH
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