To make our service more accessible, we ’ ve developed an animation that explains what we do in a clear and engaging format.
Animation about the FIS Service
2.2 Index for Families of Children and Young People with Disabilities or Additional Needs
We administer The Index , which is funded through Families First Grant. This enables us to ensure families in the Vale are connected to relevant services, support networks, and opportunities. The Index also helps us to share targeted information and updates that reflect the needs and interests of registered families. 2.3 30 Hour Childcare Offer for Wales We promote the Welsh Government 30 Hour Childcare Offer funding for 3 to 4 year olds in the Vale. Our team supports parents throughout the application process and works closely with childcare providers to help them register for and deliver the Offer.
3. KEY ACHIEVEMENTS
3.1 Families First Quality Award We successfully maintained our accreditation for the Families First Quality Award , a national recognition of excellence in delivering information, advice, and assistance to local families. The assessment process requires us to evidence performance against 16 standards , including how we support families of children with disabilities.
We have made significant progress in addressing the recommendations from our initial assessment, many of which are reflected throughout this report. Our next annual review is scheduled for January 2026 . 3.2 Christmas Events for Families In response to feedback from the previous year, the Family Information Service organised two Christmas parties at the Barry Memo Arts Centre , designed to enhance the experience for families. The events welcomed over 550 attendees , offering a wide range of festive
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