Introduction
What Is Smart Government? Smart Government is defined as the adop�on into a city, opera�ons and administra�on that improve efficiency and performance in the provision of services to ci�zens.
The Importance of Smart Government • Crea�ng a conducive ecosystem for the other components to func�on. • Set up strategies and partnerships to shape the future of becoming a smart city. • Preparing good governance in the interest of the ci�zens.
Smart government adopts disrup�ve technologies to improve its services to the community through data sharing and seamless online services. As shown in Figure 3-1, the key strategic technologies that form the fundamental of smart government are: • Open-data pla�orm for informa�on sharing • Analy�cs solu�ons that translate data into useful informa�on for be�er planning • Government resource planning systems that improve efficiency and produc�vity • Advanced e-government services solu�ons that offers services on consolidate pla�orm • Digital ci�zenship for transparency and ease of communica�on A Smart City is the result of the efforts of many stakeholders working together in partnerships to push the desired agenda. Smart ci�es require a government that is able to effec�vely perform several key roles. To be most effec�ve, city governments must make calculated choices on the different roles through which it effec�vely engages city challenges.
Streaming Analytics
Location Analytics
Social Med Analytics
Edge Analytics
Analytics Solution
Open-data Platform
Digital Citizenship
Strategic Technologies
e-Government Services Solutions
Government Resource Planning System
Financial Management
Consulting Services
Workforce Management
Professional Services
Asset Lifecycle Management
Support and Maintenance
System Integration and Deployment
Supply Chain Management
Managed Services
Others
Figure 3-1: Strategic Technologies to Implement Smart Government
14
| Malaysia Smart City Outlook 2021 - 2022
Made with FlippingBook Annual report maker