Where We Are Now Smart Government in Malaysia At A Glance
communica�on, planning and decision-making processes. In recent years, these transforma�ve moves have come to shape Malaysia’s evolving Smart Government which has remained technologically commi�ed from the word go, steadfastly journeying through the digital landscapes.
Pu�ng the ‘smart ’ in the city is an enormous task which demands the stewardship of a progressive government, one that is responsive to the rigours of adop�ng and delivering smart systems, policies and ini�a�ves. Smart city development relies on smart governance and administra�on that come with a ‘digital mindset ’ which facilitates improvements in
As illustrated in Figure 3-2, smart government ini�a�ves ranked the top priority among local government in Malaysia smart city ini�a�ves, with a total of 63.9% of the local authori�es having implemented a number of ini�a�ves and 54.5% having projects in the pipeline.
Initiatives Implemented
63.9%
Initiatives in the Pipeline
54.5%
Figure 3-2, Source: MIGHT Analytics
online offerings to be�er serve ci�zens. Upgrading the quality of digital online services to the public has been fundamental in the development of smart ci�es.
As listed below, the government has made it its priority to ensure be�er informa�on sharing within the public sector, between the government and the people and improve their
Priorities for Development
• Increase and improve public informa�on sharing from government • Improve the quality of e-government services • Increase and improve sharing of informa�on and data in and between government agencies
Figure 3-3: Priority Areas of Development for Smart Government in Malaysia
As illustrated in Figure 3-4, 68.9% of the Malaysian local authori�es placed open data pla�orm as their top priority, followed by e-services, data analy�cs and cybersecurity.
56.6% Data Analytics
68.9% Open Data Platform
61.5% E-services
49.2% Cybersecurity
Figure 3-4, Source: MIGHT Analytics
Malaysia Smart City Outlook 2021 - 2022 | 15
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