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HORNSBY KU-RING-GAI HOSPITAL REDEVELOPMENT - STAGE 2
COMMUNITY NEWSLETTER | JULY 2020 | ISSUE #7
NEW PATIENT CHECK-IN KIOSKS PAGE 2
A MOMENT IN TIME PAGE 2
PHOTOGRAPHERS WANTED PAGE 3
WWW.NSLHD.HEALTH.NSW.GOV/HOSPITALS/HORNSBY
PATIENTS TRIAL A NEW ARRIVAL SYSTEM A new program designed to improve patient flow is being piloted in the Bernard Curran Rehabilitation Unit, the first of its kind within the Northern Sydney Local Health District. The redevelopment has created an opportunity to build an integrated outpatient service, centrally managed from a common reception desk near the new entrance foyer of the hospital. The Patient Queue Management System (PQMS) pilot, which was implemented recently, will allow the system to be tried and tested prior to the move to the new building. Patient arrival kiosks and calling screens will be installed and a new application will be used by clinicians and clerical staff to manage the patient journey. Patients with pre-booked appointments will register their arrival and confirm their details using the touchscreen on the patient arrival kiosk. A ticket will be produced with the patient’s appointment times and clinician details. Patients can also opt to receive updates regarding their appointment via SMS. The patient may choose to stay in the waiting room or wait elsewhere and return when they are called back to the clinic.
option to enjoy the retail space, florist & coffee shop while they wait for their appoinment in the new building. Wayfinding will be available on the arrival kiosk to help patients navigate through the new facility. Patients will also have the ability to provide feedback of their visit at the kiosk. The kiosk has been programed with the top five languages for the Hornsby Ku-ring-gai area as identified through NSW Census data.
When the redevelopment is completed patients will have the
TIME CAPSULE UNEARTHED A time capsule from the 1930s has been unearthed. The glimpse into the past was found when building 2 was demolished to make way for the Stage 2 redevelopment. Inside the capsule were floor plans of the original hospital, six annual reports and two newspapers dated 8 December 1932. Redevelopment Transition Manager Adrienne Stern said the capsule was placed in copper guttering and attached to the plaque that was laid on 10 December 1932 by Minister for Health and Secretary for Public Works, Reginald Weaver. “It is a wonderful find especially as we are building a hospital for the future,” Ms Stern said. The redevelopment team is looking to place the contents of the time capsule into a box frame for display in the new building.
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HKH STAGE 2 REDEVELOPMENT COMMUNITY NEWS | ISSUE 7| JULY 2020
Thank you for your patience The redevelopment project team thanks you for your patience while we build the community a new state- of-the-art hospital. For enquiries or feedback, contact HKHredev@health. nsw.gov.au Ph: 9978 5999
CALLING ALL PHOTOGRAPHERS Picture yourself a photographer? We are inviting amateur photographers to contribute to the permanent art collection for the new Clinical Services Building. We want photos that show what inspires you about living and/or working in the Hornsby Ku-ring-gai community. We would like to see
images of the amazing bushland, plant and bird life. The first prize winner will receive a $250 Westfield voucher and finalists will have their photographs displayed in the new building. The competition is open to all staff, patients and the community. Visit www.nslhd.health.nsw.gov.au/ hospitals/hornsby for information on how to enter.
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STAGE 2 REDEVELOPMENT CONSTRUCTION UPDATE
The 30,000sqm building is taking shape with the eastern facade now fully exposed. The building is being fitted with plumbing and airconditioning, while ceilings and flooring is being installed. The new Pharmacy Department is progressing with staff looking forward to moving in later in the year. Work is also underway on the expansion of the Emergency Department.
Visitors and patients will notice a change to the location of the cafe, which will move to the foyer of the STAR building from mid-August. The current building where switch and the cafe are located will be demolished to make way for the new entrance to the hospital. The cafe will be relocated in August to the STAR building foyer, while the switchboard has temporarily moved to the Lumby building.
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FOLLOW US: @nthsydhealth
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WWW.NSLHD.HEALTH.NSW.GOV.AU
Above: Aerial view of Hornsby Ku-ring-gai Hospital stage 2 redevelopment from Palmerston Rd. Taken June 2020
Above: Aerial view of Hornsby Ku-ring-gai Hospital stage 2 redevelopment from Derby Rd Taken June 2020
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HKH STAGE 2 REDEVELOPMENT COMMUNITY NEWS | ISSUE 7 | JULY 2020
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