Catalogue Shangri-La Academy

CONTENU

Formation fonctionnelle Introduction………………………………………………………………………………. 33 Marques ……………………………………………………………..…………………….. 34-35 CEPT…………………………………………………………………………………………. 36-40 Communication………………………………………………………..………………. 41-43 Expérience client………………………………………………………………..…….. 44-54 Maintenance………………………………………………………….…………………. 55-56 Finance……………………………………………………………………………………… 57-61 Family Experience………………………………………………………………………. 62-64 F&B……………………………………………………………………………………………. 65-107 Ressources Humaines …………….……………………………………………….. 108-125 IT……………….……………………………………………………………………………… 126-129 Légal …………………………………………………………………………………………. 130-133 Marketing…………………………………………………………………………………. 134-136 Approvisionnement ………… ………………………………………………………. 137-149 Projets et développement ………….…………………………..………………. 150-151 Optimisation des revenus .………..…………………………………………….. 152-156 Hébergement …………………………………………………………………………… 157-170 Ventes………….………………………………………………………………………….. 171-198 Sécurité ………….……………………………………………………………………….. 199-210 Spa…………..……………………………………………….…………………………….. 211-237

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