Job Description
Operational Performance 1. To act as deputy to Director of Estates & Facilities, as required, in attending meetings, collating and delivering plans and accepting the responsibilities of this role. 2. To be responsible for continuous development and implementation of effective arrangements for the accurate reporting of performance and compliance to both statutory standards and to each Trusts key performance indicators. Where required propose (for approval) targeted action plans to address issues and under performance. 3. To develop and manage, in association with the Head of service (estates, Facilities, Medical Devices and Capital Projects) the implementation of an appropriate system of management for both reactive and planned activities and programmes, make recommendations, prepare briefs and specifications, manage. To ensure best practice and timely delivery of each service within the Trusts built environment. To also ensure that the Trust services are cost effective by means of benchmarking or other suitable methodologies, customer surveys and performance data analysis. 4. To provide guidance to estates and facilities managers and staff while ensuring that the necessary skill and competency levels are in place (developed or acquired), and that a strong service ethos is encouraged and maintained in pursuit of excellence. 5. To establish and convene, as necessary, relevant functional groups required to drive the estates and facilities transformation agenda forward within the Trust. 6. To support the Estates and Facilities Department’s engagement with external professional consultancy and professional practices in the delivery
of effective and cost-efficient estates & facilities procurement activity for the Trust. 7. To support the Head of Facilities together with transport, security, car parking and fire managers in the transformation of a cost effective safe and risk free service 8. To establish and implement service level agreements for Estates and Facilities Management provision 9. To ensure all relevant teams deliver reports in a timely manner to allow committees and other working groups to act in a meaningful and focussed manner in response to the issues and opportunities raised. Liaison and Networking 1. A significant degree of autonomy will be afforded to the post holder in order to maintain links with other partners. In addition, the post holder will be expected to market test proposals and services and benchmark existing provisions. Decision Making 1. To report to the Director of Estates Facilities. 2. To be directly responsible for providing informed, timely and accurate support to the Director of Estates on all major aspects of Estates and Facilities Management including operational, strategic and financial. 3. To assist with formulation of the department’s annual budget and to ensure that all operations and development activities, are provided or delivered at optimum cost efficiency 4. To ensure services comply with DOH guidelines (HTM’s & HBN’s) and H&S legislation to the safe and effective running of the Kingston Hospital estate.
Job Title: Deputy Director Estates & Facilities Responsible to: Director of Estates & Facilities Liaises with: All Estates & Facilities staff, Trust staff, Contractors, Suppliers Band: 8d
The post holder will be professionally accountable for the Estates and Facilities Operations across Kingston Hospital Foundation Trust and Hounslow and Richmond Community Healthcare Trust and will lead both Trusts operations, assurance and governance processes to ensure a safe and effective environment is provided at all times. The focus of the role will include Cleaning, Catering, Portering, Waste Management, Security, Planned & Reactive maintenance, and Capital Projects to ensure the specification meets the needs of the relevant stakeholders and service users and that progress and performance are reported in a consistent format for all areas.
Where appropriate deputise for the Director of Estates & Facilities.
Key Responsibilities
Strategy and Planning 1. To provide leadership for functions included within the Estates & Facilities directorate to ensure the delivery of a relevant, high quality and cost effective service. 2. Strategic direction of the estates and facilities operational management including hard FM, estate and environment facilities, including Soft FM, minor works, energy management and sustainability, health & safety, compliance management and data management and reporting. 3. To contribute to Trust corporate activity and decision making in support of the Director of Estates & Facilities, identifying and delivering Directorate objectives, while encouraging a culture of team continuous improvement. 4. To support the practical delivery of the Trusts facilities management programme.
5. To assist in the development and implementation of the Trust’s Estates and Facilities Property Strategy. 6. As part of the overall Estates & Facilities transformation programme lead the identification, development and delivery of a range of estates and facilities cost improvement initiatives across Kingston Hospital site. 7. This role will play an essential part in helping to deliver the hospitals strategic plan through innovative and creative ways of using our estate to improve efficiency and deliver accommodation on and off site within the Kingston and Richmond Borough. 8. To maintain appropriate evidence in respect of the performance of the department and to undertake systematic feedback and review of performance through formal and informal engagement with user groups.
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