Customer Support At Chemring Countermeasures, we ensure that our customers have a thorough understanding of the products that we supply to them. We can also provide workshops and support on the products that we offer, tailored to your specific requirements. As the main point of contact for all customers and their agents, our responsibilities include: • Monitoring the progress and status of all orders, ensuring compliance of contracts, documentation and on-time delivery; • Monitoring any feedback of complaints, so that every attention is given to resolve any perceived deficiencies or product defects to the customer’s complete satisfaction; • Acting as the customer’s representative, promoting and ensuring the customer’s best interests with all departments and at all levels of Chemring Countermeasures.
ISO 9001:2015 – Quality Management
ISO 14001:2015 – Environmental Management
OHSAS 18001:2007 – Occupational Health and Safety Management ISO/IEC 17025:2005 – Testing and Calibration Laboratories
CYBER ESSENTIALS PLUS
MAA DAOS Approved Supplier
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