Global Production Planning, Inside Sales, and U.S. Fabrication. “Working in different roles and departments taught me a lot about our products, operations, and customers. I am so happy I stayed with S&C beyond my first day.” Today, Jackie is a production planning assistant in lateral automation production, reporting to Christina Ochoa, manager of production planning. She supports operations by managing outsourcing logistics and ensuring the timely delivery of production materials, which contributes to S&C’s leadership in lateral automation. Outside work, she enjoys traveling, shopping, and spending time with her grandson. n explore other engineering paths, including product engineering – Underground Power Hardware. One of Scott’s proudest contributions was working on the EdgeRestore® Underground Distribution Restoration System. “It’s exciting to apply my utility experience to real-world customer challenges. When I’m working with a customer, I can visualize their distribution system in my head. I understand their challenges and what they’re trying to achieve. That perspective helps me bridge the gap between their needs and the solutions we offer.” Today, Scott is a staff engineer in product engineering – underground, reporting to Travis Mitchell, manager – product engineering. n
Jackie started on July 2, 2000, as a part-time dishwasher in food service. It wasn’t glamorous, and she didn’t expect to stay, but she saw that S&C offered opportunity and support. “I was promoted to the register because of my retail and customer service experience,” said Jackie. “That’s where I met many of our team members, learned what they did, and built connections.” One of those connections led her to the Tool Crib in 2006. For eight years, Jackie managed production materials and inventory. She didn’t stop there. She took classes in blueprint reading, basic math, and metrology, building skills that created new career opportunities for her at S&C. Jackie’s next chapters led to clerical roles in However, Scott wanted more than internal-facing work; he wanted to connect with customers. “My early career rarely involved the customer. I wanted to solve problems in the field and see the impact firsthand,” said Scott. This desire led to a pivotal moment. During a family visit, Scott’s father- in-law shared his resume with Joe Moninski, a retired S&C engineer. Soon after, Scott joined S&C as a project engineer in engineering services on July 31, 2000. The role delivered exactly what he’d hoped for: customer-facing work, field troubleshooting, and the ability to see how S&C’s products transform the grid. His utility background gave him a strong foundation and opened doors to
Scott Reed Staff Engineer Product Engineering – Underground
Scott Reed has always been drawn to the practical side of engineering. Growing up in Ohio, he and his brother spent weekends in the garage rebuilding anything they could get their hands on. That hands-on spirit carried into his career, beginning in distribution planning at Pacific Gas & Electric in California.
Jackie Sergis Production Planning Assistant Lateral Automation Production Jackie Sergis still remembers her first day at S&C. It was hot, fast- paced, and unfamiliar. She went home exhausted and unsure if she’d return, but she did. Twenty-five years later, she’s still here, having built a career defined by adaptability and growth.
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Volts & Jolts | Volume 68 | Issue 3
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