CONTENTS
03 A MESSAGE FROM OUR CEO Quality is everyone’s responsibility as we focus on continuous improvement. 04 INTEGRATING QUALITY INTO EVERY STEP Discover how embedding quality is building long- term success and delivering value to our customers. 08 ADVANCING A TRUE QUALITY CULTURE Four examples of DPU improvements that are tied to sustainable quality improvements. 12 QUARTER CENTURY CLUB Team members celebrate 25 years at S&C.
16 PICTURE THIS U.S. QCC dinner photos. Team member- submitted photos. 20 AROUND S&C News and events from around the company. 23 SHORTS & CIRCUITS Retirements, On the Move, Seniority, and In Memoriam. 32 CREDIT WHEN DUE S&C Earns ISO 27001 Certification. Rory O’Hern Receives First CMTS Honors Award for Welding Leadership.
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EDITORIAL STAFF Nick Meyer Maleiya Porter-Jones Pam Wedgeworth
CORPORATE OFFICES 6601 N. Ridge Blvd. Chicago, IL 60626 (773) 338-1000 www.sandc.com
GRAPHIC DESIGN Kiara Smith PHOTOGRAPHY Bryce Kiesel
OUR MISSION: Build upon our legacy of caring for team members, excellence in customer service and operations, and technology leadership to deliver innovative solutions for a safer, reliable, and resilient electrical grid.
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Volts & Jolts | Volume 68 | Issue 3
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