Volts and Jolts_Vol 68_Issue 3

Vista Operations Cleanliness Program Team

Embedded quality teams are also leading initiatives like the Vista Cleanliness Program, which improves delivery. “We used rework and inspection data to find contamination sources,” said Shaikha Saeed, quality engineer, Vista Operations. “By optimizing cleanliness at each stage, we’ve reduced downtime, improved first-pass yield, and enhanced reliability.” Another key area of improvement is how we manage product and process changes. “The collaboration between quality and manufacturing engineers and operations team members has been incredible,” Ellen added. “Operators understand what good quality looks like, feel empowered to speak up, and take ownership. Quality is a shared responsibility.” ENGINEERING CHANGE ORDER IMPLEMENTATION PILOT: MANAGING RISK, ENHANCING READINESS Product and process changes are inevitable in manufacturing, but that should not disrupt production. That’s why we’re improving our engineering change order (ECO) process to better manage risk and ensure readiness. “ECOs are how we implement product changes across all value streams. In late 2024, we launched a pilot project to make this process smoother and safer. The goal is simple: Eliminate production interruptions caused by change,” says Keith. Led by a cross-functional team, the pilot introduced a standardized process with a detailed checklist of up to 106 potential actions. “Our goal is to ensure every change is ready to launch without causing

OUR GOAL IS TO ENSURE EVERY CHANGE IS READY TO LAUNCH WITHOUT CAUSING INTERRUPTIONS.” — GUS GAGGIOLI, SENIOR MANAGER – CUSTOMER QUALITY

Vista Cleanliness Program standards ensure workspaces are kept organized and clean.

interruptions,” said Gus Gaggioli, senior manager of customer quality, who helped lead the pilot. The pilot on the TripSaver® II Cutout-Mounted Recloser and IntelliRupter® PulseCloser® Fault Interrupter lines is already showing success. “It has delivered greater clarity, accountability, and confidence across teams. Also, our team members know exactly what’s expected and when,” said Gus. The updated ECO process is expected to be implemented by year-end, with a formal go-live for Feeder and Lateral Automation in October. The new process ensures a cross-functional review — including quality, manufacturing, engineering, purchasing, and

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Volts & Jolts | Volume 68 | Issue 3

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